NCR Voyix Pulse Reviews

NCR Voyix Pulse Reviews

Published by on 2024-10-22

🏷️ About: NCR Pulse is a mobile app that provides real-time data and insights about your business performance. It collects data automatically from the POS system and gives you the power to make immediate decisions that impact your bottom line. The app also allows you to send messages to your employees and track social media posts in real-time.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
38.4%

😎👌🔥 Positive experience
38.0%

🙄💅🫥 Neutral
23.7%

~ from Justuseapp.com NLP analysis of 452 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Real time information on sales, labor, current tables, comps/ voids, employee rankings

- Restaurant guard notifies you of significant comps, voids, clears, transfers, and tips

- Calendar sync



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

1.7 out of 5

Horrible app. Crashes and login errors constantly

2022-05-21

This whole app needs a major rehaul and makeover will constantly make you sign in multiple times. Even after putting in your password. Glitches and crashes are normal occurrences. Counting inventory is a nightmare because you have to save after every item counted or else risk losing all of your work due to a crash or “login error” I opened NCRVoyixPulse last night to count inventory, it let me login and set up the right week and select the correct line and then I began counting. After counting and recording almost the entire store I hit post and it popped up with a “invalid login” cannot save. Had to close to app and restart and lost all of my work. Insanely frustrating. I really do not like NCRVoyixPulse

Cant call support to fix app.

2022-06-22

I haven't had an issue with NCRVoyixPulse in the beginning but at one point it just wouldn't let me see my schedule or any other option in NCRVoyixPulse . It keeps telling me that an exception occurred attempting to log in and to contact the system administrator. Ive deleted and downloaded NCRVoyixPulse multiple times but still cant see my schedule. Plus there isn't any number to call for support to get it fixed either. Wouldn't recommend NCRVoyixPulse at all.

App won’t work and can’t get access to my schedule

2022-07-23

I’ve had this error for over a week:

“An exception occurred attempting to login. Please contact the system administrator”

I can login fine but I have no access to my schedule. I’ve already force closed NCRVoyixPulse , deleted and reinstalled multiple times.

Issues

2022-08-24

I just started working and my manager told me to get NCRVoyixPulse so I can view my schedule. I do so and they told me I would have to click “trouble signing in” so I can have NCRVoyixPulse send me a email so I can reset my password and login into NCRVoyixPulse . I’ve tried this and I haven’t received an email and my manager is still having issues with getting me set up.

If I could give this 0 stars I would.

2022-09-25

No idea why my company is using this, literally any other scheduling app works better than this. I was so excited to be able to use NCRVoyixPulse to switch shifts, request off, and change my availability but no, NCRVoyixPulse doesn’t work??

I doubt there is anyone sensical developing NCRVoyixPulse considering half of my workplace is experiencing this bug and NCRVoyixPulse literally has one of the lowest ratings I’ve seen.

Thanks for nothing guys.

Inventory

2022-10-26

I was really excited to see I could now do my inventory count using NCRVoyixPulse . Then come to find out after doing half of my count only a quarter of what I input had actually saved, resulting in me having to completely recount whole sections of my inventory. So something that I was excited about and could have saved me 30 minutes to an hour, turned into a horrible experience which ended up adding 30minutes to an hour on to my original count time.

Still trash.

2022-11-27

I deleted NCRVoyixPulse months ago because it either crashed while I was using it, the schedule wouldn't pull up, or the login wouldn't work. I decided to give it another try hoping after months that it would be fixed and I could stop taking pictures of the schedule every week at work. Still doesn't work. I put in my login information and the login screen "login" button doesn't even work. Ya'll just need to start over.

Log in issues

2022-12-28

App continually makes me have to resubmit a new password every time I log in.
When I create a new password it says I have used this password before.
I am making up passwords just to get a moment glimpse at sales and such, then it logs back out.

I have an open ticket as they have no ETA to have this fixed.

Terrible yes; necessary I wish not.

2023-01-29

My work uses this for scheduling which would be great if it worked. Unfortunately I can rarely sign in I can never change the password and any email I have gotten from developer expires before I receive it. NCRVoyixPulse deserves negative stars. If it’s failure to function causes emplotmyment issues to do with scheduling I’ll use the negative reviews and time stamps on customer service responses as evidence in any arbitration. This product is crap don’t use it if you don’t have to.

Must be spring cause there’s bugs

2023-03-02

I use NCRVoyixPulse for work or I would if the most recent update hadn’t resulted in a consistent error about an improperly formatted or missing endpoint. I deleted and reloaded it with no success. It can’t pull up my schedule at all, rendering NCRVoyixPulse absolutely USELESS. I’ve also been on screens where the cancel and submit buttons have done absolutely nothing. It isn’t super user friendly. There’s no way to report errors, and it’s ultimately very disappointing. I have to just take a picture of the schedule with my phone than depend on NCRVoyixPulse.

Doesn’t work when you need it to

2023-03-31

Every Sunday night I try to do our weekly inventory via the Pulse App. It always goes offline at approximately 11pm cdt and I start inventory at 10:30pm..... so I start it and lose access to it until about 2am. I have contacted support numerous times and I am told it is my own internet connection..... not at all correct. My cellular data always shows connection and my WiFi also has a strong connection. Fix your servers and actually have your support look into problems when customers report them.

Disappointed

2023-05-02

I opened NCRVoyixPulse at work to do inventory, which I was looking forward to with the new app. But when I opened the inventory screen, I was not able to type any information in the boxes. I could tap on the text boxes and it would not let me edit them, I gave two stars because I am at least able to see my schedule

Error Signing In

2023-06-02

Every time I sign in it tells me my password is invalid, though i have reset it multiple times it still doesn’t let me in. I’m still trying to this day to get a confirmation email so I can once again change my password but the email never sends

Won’t load schedule

2023-07-04

Every time I log in to see my schedule it says error. I have deleted and re downloaded NCRVoyixPulse and it still doesn’t work. I have to call everyday into work to see when I work. I’m not able to pick up shifts because it’s not working 😠

Login every time…

2023-08-04

Really frustrating when you get kicked out of NCRVoyixPulse every single time you put your phone down. It didn’t used to be like that. Now every time I open NCRVoyixPulse , even when it’s been running in the background, I have to put my login information in. Every. Single. Time. Please go back to what it used to be.

Adjust notifications

2023-09-05

Under news configuration i try to switch off auto clock out to be off, after i make it off then i save changes it will go automatically to be on again which is disturbing me too much, I changed my device but the issue still running

Just Keeps Loading

2023-10-07

This use to be a really reliable way for me to see my shifts and giveaway/pickup shifts. Now, it’s just constantly “loading” but nothing ever happens. I’ve tried deleting NCRVoyixPulse and redownloading it and it still doesn’t work.

Missed work (revised)

2023-11-07

Originally was irritated at NCRVoyixPulse as it caused issues for me at work. But now that it loads my schedule I just had to resubmit a review. It only loses one star now due to the stress of not knowing my work schedule when this wasn’t working.

Original review below.

— NCRVoyixPulse is how my work gives out its schedules. Now NCRVoyixPulse isn’t working. And neither am I right now because of it.—

Add Calendar Sync to App

2023-12-09

I have 2 jobs, and use both Pulse and Hot Schedules for each of them. I hate that my schedules don’t sync with my calendar. Please add calendar sync to pulse. I love being reminded that I work in an hour or that I can open my calendar and I can see my whole schedule from my 1 job without opening NCRVoyixPulse . No offense but NCR Pulse is a little out dated and very one sided. Communication should be key when creating an app that’s developed for its workers. Keep updating!!

Pulse Real Time & Restaurant Guard

2024-01-09

The Real time and restaurant guard feature of the Pulse app are awesome! Tells you real time information on sales, labor, current tables, comps/ voids, employee rankings + more. Restaurant guard notifies you of significant comps, voids, clears, transfers, and tips!

I believe most of the lower rankings are coming from a different product that runs off the same platform.

Terrible

2024-12-11

Have to use NCRVoyixPulse to access my schedule for work and it it working 1/10 times it needs to be used. There is no online system to use instead, always just states there is a network issue. No way to even get support on issues. Avoid NCRVoyixPulse at all costs.

Same here

2024-12-11

I’m having the same problem it keeps just loading!? It use to work now it doesn’t can you fix this

Not a scheduling app

2024-12-11

I’m not sure where all these reviews are coming from about scheduling. NCRVoyixPulse is for a checking current revenue and labor percentage. It has nothing to do with scheduling.



Is NCR Voyix Pulse Safe? 🤗🙏


Yes. NCR Voyix Pulse is very safe to use. This is based on our NLP (Natural language processing) analysis of over 452 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for NCR Voyix Pulse Is 49.7/100.


Is NCR Voyix Pulse Legit? 💯


Yes. NCR Voyix Pulse is a totally legit app. This conclusion was arrived at by running over 452 NCR Voyix Pulse User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NCR Voyix Pulse Is 80.7/100..


Is NCR Voyix Pulse not working? 🚨


NCR Voyix Pulse works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

NCR Pulse Real Time:

- Monthly subscription: $29.99/month

- Annual subscription: $299.99/year

NCR Pulse Real Time + Restaurant Guard:

- Monthly subscription: $49.99/month

- Annual subscription: $499.99/year

Note: Prices may vary depending on location and currency.



How was your experience with NCR Voyix Pulse? Post a Review




Features

- Real-time data on sales, labor, comps, and voids

- Sales and labor forecasting

- Messaging feature to communicate with employees

- Social media tracking for Twitter and Facebook

- Real-time alerts for NCR Restaurant Guard customers

- Requires iPhone 5s or later with iOS 13 or greater

- Requires NCR POS system (Aloha) for real-time updates

- Requires NCR Back Office (NBO) for My Schedule, Schedule Manager, and Mobile Inventory features

- Requires a subscription to Customer Voice to view check details in CV.

  Customer Service/Support
Developer:
NCR Corporation

Contact e-Mail:

Website:

Privacy Policy: