Contact Kingdoms of Camelot Support

by Nbbcfsdjkcl

I have been playing this game for roughly ten years and it was a great game under kabam, was good under gaea, but deca the new hbic is the worst hands down when it comes to customer support or compensation. Recently I was locked out of pvp for two days because of an error on their end and I’ve gone back and forth with them for well over a month now and never received a solution to the problem. I missed out on two trophy comps which had me place in bronze rather than silver which is where I was casually headed before their connection issues, the prize difference was so small that it wouldn’t have been a big deal to just give me the difference in chest prizes and I would have been satisfied. I gave them more than a fair chance to make things right but they refused to do so. So here we are, also they haven’t updated prizes in exploring since exploring became a thing about 6 years ago, mods run the game, deca doesn’t care about casual players, a lot of people flee worlds because they allow horrendous and awful trash talk without punishment, people have cheated and became mods after getting caught, the appointed mods in discord are of no help, grail is ALWAYS lagging and they refuse to fix that, don’t plan on getting recent gear unless you fork out $1000 or camp your life away. Hope this review is helpful to newcomers, my advice don’t play this game!

by Cabimonk

2022 update

If you are new don’t start. If you a returning, stay retired.

Game team is garbage
Developers change rules instantaneously, effectively stealing from players.
Customer service won’t solve anything but the most simple problems.

For years we all learned work arounds to incessant glitches and hypnotized ourselves to believe the game would improve.

But since an update in april 2021 to add an unwanted new feature, the game has been glitchier than previous 8 years. The worst glitch is armies disappearing during attacks. You risk losing your best troops without a trace.

I lost half of my T7 army attacking a dragon in sept 2022. After a month begging customer service for compensation they refuse to acknowledge the problem.
In october 2022 without warning, game team changed prizes for events that made items players saved worthless.

2015 update - Spend, Fight, Repeat

Very simply that is all this game is. ***WARNING no strategy involved!!!! *** When you begin, it is fun learning how to grow, but if you want to compete and not be embarrassed on the battlefield you must spend thousands of dollars. If you are good with that, this is the game for you. If you don't care about competing, and are more in it to socialize, this may also be right for you. Just lower your expectations or spend the cash.

by Taberius

This game is coming up on 10 years old. It has evolved into a grinding game for gear and heroes instead of the main objective, fighting. Every server is filled with players with multiple accounts who will cheat until you give up. It has lots of bugs and errors you have to deal with daily. There is great concept just bad management. One of the the best parts of the game is Player Vs Player (PvP) that they host 3 times a year. The downside, there are more alternate accounts then actual players. Making it near impossible for those who spend little to no money to get decent prizes. There are also people buying discounted gems, bypassing iTunes and Google Play. I guess it boils down to…If you aren’t cheating, you aren’t trying.