Contact MyBluebird Taxi Support
Company Name: BLUE BIRD, PT TBK
About: Introducing the new MyBluebird App, for your #EZ Mobility Solutions. Featuring
EZPoint, our loyalty program for you to unlock more benefits!
Features:
1.
MyBluebird Taxi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobile@bluebirdgroup.com
Website: 🌍 Visit MyBluebird Website
Privacy Policy: https://www.bluebirdgroup.com/kebijakan-privasi/
Developer: Blue Bird Group Official Information System Dep.
3 Most reported problems 😔💔
Worthless App
by Fairdog
This is an absolutely worthless app. I created an account and added my credit card info. Worked smoothly. Closed the app and tried to log back in. There’s no log-in page. App took me to a page to create an account. A was no drop down menu or anyway to navigate off the account creation page. I figure if I tried to create another account with the same phone number the app will reject the creation of the new account and send me to the sign-in page - which it did. I entered my password, which I saved to auto-fill, and got message that my password was incorrect! Requested an email to change my password. I changed the password but was sent back to the “create account” page! Tried to create an account again to get back to sign-in page but got message I had too many attempts, “come back in one day”. Um, no. I won’t need coming back at all. Complete garbage.
Penalized for app issues
by BrittanyKay87
Was banned from calling another taxi for 24 hours due to too many “cancelled” rides. The only reason I cancelled is because the app didn’t find any riders and gave me two options “yes I’ll wait” or “cancel order” I had to be places at certain times so I cancelled and tried to find other destinations or pick up locations in hopes of finding a ride. Won’t be using bluebird again. GRAB app was the saving grace of my trip. Always had available drivers.
Could do better
by Bg122277
Trying to say this as kindly as possible, It would be nice if the updates to the app led to faster performance, fewer advertisements and a better user experience. I find each app upgrade has a negative correlation to my desire to support bluebird, which is one of the better taxi company’s in southeast asia. Looking forward to improvements.
Have a Problem with MyBluebird Taxi? Report Issue
Why should I report an Issue with MyBluebird Taxi?
- Pulling issues faced by users like you is a good way to draw attention of MyBluebird Taxi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyBluebird Taxi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyBluebird Taxi.
