Contact The Weather Network

Contact The Weather Network Support


Company Name:

About: Pelmorex Media is a company specializing in weather related media, brands, websites, and
applications.

Headquarters: Oakville, Ontario, Canada.



The Weather Network Customer Service 👿🤬😡😠💢😤

The Weather Network Contact Information

Listed below are our top recommendations on how to get in contact with The Weather Network. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Weather Network. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pelmorex Media Inc.



Verified email  

Contact e-Mail: [email protected]


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Read 16 Customer Service Reviews 😭😔💔

4.7 out of 5
Jerry
2023-12-19

Bonavista, Newfoundland temperature inaccuracy, today our temperature is 13 c, weather network showing 6c, it’s been off for about a week or more

Barb
2023-09-14

I understand the Weather Network had a security breach. The current desktop format is horrible. Is it staying this way? Or is it still a work in progress? Secondly, I no longer see a "View past 24 hours" weather option. Has this been removed? Thank you.

Paul Hiebert
2023-09-13

VERY UNHAPPY with the new look. Confusing and doesnt give me what it used to. youre going to lose everybody over this. No one can possibly like it. WHY THE HELL DID YOU CHANGE IT ???? :( Done with Weather network. Its all I used when it wasnt broken and worked well for me. Stupid, and done. lost me

Barbara
2022-06-20

Just adding to the list of very displeased people with the new format. Absolutely hate it. I am from Winnipeg and don't need to see weather watches and warnings from any other provinces other than my own. (Manitoba) Also I don't want to watch each individual town or city in Manitoba's weather forecast! I don't know why companies change things (and most certainly not for the good). Maybe you should start doing polls instead of just putting this kind of garbage on us. It's too much and too messy. Keep it simple and easy to read and understand! Such crap! Am so disappointed in your program now. Used to be so easy. Get up turn on the tv and see my weather for the day. Not now have to sit and wait while it goes through everywhere else. No time for that. Such a shame.

Nancy D
2022-06-09

I wish you would return the local weather on the 10’s back to the previous format. We want to know what our weather will be morning afternoon evening and overnight like how much rain is expected this afternoon or the wind speeds. We do not care what the weather will be in Campbell River or Courtenay or Nanaimo we live on the south Vancouver island! The format you have now is very confusing and really very useless

Les Henry
2022-05-18

10 minute on the 10s- has been a great source of local information for our local area ( Saskatoon). BUT, since the spring changeover it is now almost useless. There are now several stations involved and so many numbers flashing by so fast that it is of little.

Jim
2022-03-09

Mark Robinson should find another job he is annoying

Deborah
2022-01-16

The ads you put on your website often make me upset. Like ads for Gambling or your old and ugly to here’s a quick fix or buy clothes from us but don’t expect a refund and on and on. Make sure your advertisements are user friendly and not make people feel ashamed or get roped into purchasing things from shady companies. Also I’m tired of the news points you put up that are about disaster and doom. Life is hard enough

Danita
2021-07-23

I see on our channel in Rocky Mtn House that there is still a weather warning from july 16. Time to take it down! Dont like that we dont get to see Force of Nature in the am.

Carolyn Kelly
2021-07-06

The weather network is viewed daily in our home. It is so helpful! Recently the screen format has changed with many things being displayed at one time making it extremely difficult to read. Trying to read an alert for my area last night was impossible as weather warnings no longer fill the screen. Can this issue please be given some consideration?

Cliff
2021-05-02

You guys haven’t been right with for casting rain in the lloydminster area since I don’t know when seam to get temperatures right but 99.9 percent wrong on rain for casts

LARRY WIWCHARUK
2021-02-20

If the way that local weather is being displayed is the new format it is totally disgusting !!! What was wrong with the previous display??? It was absolutely user friendly!

Donna Jephson
2021-02-18

Having problem with being able to see my town of Uxbridge On weather when it is already saved; but does not show the daily weather or the weekly weather. Had this problem before and took a lot of time to fix. Bell will not fix it and said to contact you directly. Rely on the weather network for seeing the weather in the coming days.

Not Accurate and Lacking Vital info

2022-05-06

by Damondoeseverything

…and don’t get me started on the full screen ads that take over your screen and do not go away women you hit the X (the touch zone is so small instead of closing the app you are redirected to the ad website. this app was designed by ad agencies and filled with the least interesting “click bait” there is nothing interesting (because it’s all common knowledge topics) enough for me to click on. I have found that weather underground is far more accurate has more accurate forecast models (the future radar images are just the last radar image that move west to east without changing in intensity like actual weather does, is this the 1980s?? also on the current conditions page you cannot see the days high and low, or estimated precipitation. bye bye Weather Network, i’m going to WU i depend on accurate weather forecasting and you only push advertisements

One of the worst weather apps I’ve ever seen

2022-05-13

by Brandon1285

This is one of the worst weather apps I’ve ever seen. The app design in itself is just a big blah. The radar is one of the worst, with no settings what so ever, to turn off the terrible future radar future, and the radar is extremely slow, as there are no speed options for it as well. This app needs a complete redesign and overhaul and add settings to the radar to increase the speed, and even get rid of that future radar as it does not make any sense. On it you just see a frozen radar pretty much with the precipitation just moving out of the area, with the same exact look, just moving.

Terrible since the last update

2022-05-20

by Livin'inNYC

Where did the forecast go? Knowing what it is right now isn’t really helpful when I can’t see a forecast. Can only see the current weather, there seems to be no hourly, daily or 14 day option anymore. Just whatever is going on right now.


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Why should I report an Issue with The Weather Network?

  1. Pulling issues faced by users like you is a good way to draw attention of The Weather Network to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Weather Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Weather Network.


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