Contact Mac Life Magazine Support

MacLife is permanently locked in portrait mode when you read individual issues. This is by design and, of course, makes NO SENSE. (Every other iPad magazine subscription I have rotates to both landscape and portrait modes.). It’s as if the MacLife app creators have never actually used an iPad. Lately, the app has been failing to open for days at a time. And when it finally does, it has a large black border around it and a much smaller image - sort of like a letterboxed image. This is not a problem with my iPad as the MacLife app is the only one that exhibits this issue. Content-wise, maybe 1 out of every 10 articles had something useful. Everything else was pretty basic. So after subscribing for 6 months, I have canceled my subscription. If I could give ZERO stars, I would. In my opinion, this app is not worth the money.

While the iPad app is good, only problem I have is that I can’t bookmark, the iPhone app is terrible. I actually open it and close it back because it’s not been updated for iPhone X. Please fix the iPhone app and picking up where you left off is not syncing well between my iPad Pro and iPhone X. That’s where bookmarking would have helped but like I said, I can only do this on the iPhone which I don’t do because the app is terrible. I just started subscribing and hope experience of iPhone app is better soon.

I ordered multiple magazines and that seems to be the only part of the app that works. Library does not show purchases mags, store shows items already purchased, got every error message possible trying to make it work, troubleshooting steps didn’t work and to top it off, Apple support says none of the orders are eligible for a refund. App doesn’t work, no support from a real person and money was taken. Nice app Mac Life.