EasyPark - Parking made easy Reviews

EasyPark - Parking made easy Reviews

Published by on 2024-10-07

🏷️ About: EasyPark is a parking app that helps drivers save time and money while eliminating the hassles and stress involved with parking in urban areas. It is available in over 2200 cities across Europe and is changing the way people park for the better. EasyPark charges a fee on top of the parking cost for the value it delivers.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.7%

😎👌🔥 Positive experience
14.5%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 5,950 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Fixed payment system is more convenient

- Pay back if you end parking earlier

- Well designed app

- No crazy setup tutorial screen



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

No support

2022-05-22

I use Apple Pay with EasyPark and keep getting messages that my payment hasn’t gone though. This seems to be not my problem. There’s no mechanism to email.

Does not work in the obvious parking places in Switzerland

2022-06-23

What is the use of such an app if I have to end up either paying with coins or being fined because I did not have coins on me - counting on EasyPark - and late for my meeting. It has problems connecting to the server in obvious areas such as 8014 in Zurich.

Unpredictable functionality

2022-07-24

Application can suddenly stop accepting certain payment method. I was using Apple Pay and it worked fine. Yesterday when I was taking my daughter to dentist I set the parking time and run to dentist. While waiting I noticed it was not counting down the time, to the Apple Pay didn’t work with EasyPark . I had to load the same credit card directly to EasyPark and payment was successful. Of course during that time I already got parking ticket.

I would definitely not recommend EasyPark unless you are never in hurry…

Start parking button doesn’t work

2022-08-25

EasyPark is useless for me.
After selecting location, car and time…. The button to “Start Parking” doesn’t work. It doesn’t say anything.
iPhone 12pro
iOS 15.2 (latest Jan2022)
Payment method: Apple Pay

In the pass the button was working. I’ve used EasyPark before.

Charging for receipts

2022-09-26

How would you defend charging to send a receipt by email? Any vendor is required to provide a receipt for purchases made, right?
Parking conglomerates like this one are in desperate need of competition and independent regulation.

Not user friendly!

2022-10-27

We were required to use EasyPark for a parking lot in Iceland however because we didn’t have access to the internet we couldn’t download EasyPark and start the timer when we arrived at the lot. There is no way on EasyPark to pay for parking after you have left the lot you. Too bad there isn’t a simple way to just pay what you owe rather than running the timer!

Warning. Can still get a ticket even if parking is paid.

2022-11-28

Warning the Easy Park App Doesn’t Work Properly. You can still get a ticket. The cursor is not registering your location and parking people do not see it as been paid. 900kr plus the parking fee!! Be Aware !

Cannot start parking.

2022-12-29

Button stopped working some months ago and has not been fixed. Have attempted to erase and download EasyPark again but it no longer works. Too bad.

Drains battery

2023-01-30

According to Battery settings, EasyPark drained my battery in the background even though I hadn’t touched it, and Background App Refresh is disabled and Location Services is set to While Using for EasyPark. → Delete

I used it and got a ticket

2023-03-03

I used EasyPark 3 times in Italy to pay for parking. The 3rd time I found a ticket on my windshield, so instead of paying 3 euros for a 4-hour parking I ended up paying 44 euros. Not only the this app refused to help, they didn’t even have the courtesy to refund me from the 3 euros that I paid them. Don’t use it!

Received Parking Ticket

2023-04-01

I parked in Berlin and downloaded EasyPark . Paid this app €10,81 for parking and followed the apps directions to hand write a note that says “this app” and leave it on dash. Was skeptical but followed the directions as there was an this app sticker on the meter. Of course I received a parking ticket for €10. I would be very cautious to use EasyPark unless you are 100% sure of its validity.

Needs improvement

2023-05-03

I tried to report an issue but it said I hadn’t made any purchases to do so (which I have and is an issue in itself), so I’m posting the issues in a review. First time I went to purchase parking the payment timed out, then EasyPark would not let me retry for many times, and when you have a fussy baby in a stroller out in the cold, that feels like forever. It finally let me purchase my parking, then when it came time to extend parking there was absolutely no where in EasyPark to extend it. I even searched the help section, which just referred me back to EasyPark with no extend button anywhere. A notification popped up on my Apple Watch about extending, but then immediately disappeared before I could even read it let alone push a button. So I could not extend and had to wait it out each time, which was very frustrating.
The language regarding which notifications you want to set could also be more clear.

Great app!

2023-06-03

Super easy to use! Simple to setup

Best app for parking!

2023-07-05

I use EasyPark every day! It is AWESOME. Easy to use, easy to “refill” via credit card or PayPal. I don’t understand the negative ratings: it works great and makes my life easier!

Excellent useful app!

2023-08-05

this app is an efficient app. Very useful as it can register your car in and out when entering any camera-based parking lot. I love it.

So far so good

2023-09-06

I have been using EasyPark for the last 2 years and not had any issues with it . EasyPark has been really easy to use and I will keep using it until it fails me.

Convenient app.

2023-10-08

They fixed the payment system and now it is even more convenient than it was. I also like that they pay you back if you end your parking earlier, this way I can park for longer if I'm not sure about the time with no extra fee.

Easy to use

2023-11-08

As the name suggests this is really easy to use! Park your car and walk by the payment terminal to find your zone number! Easy as pie

Easy and well made!

2023-12-10

Well designed app! No crazy setup tutorial screen either. Only wish the Apple Pay part was working? I had to add a credit card since pressing pay didn’t work when I only had Apple Pay as an option?

Awesome

2024-01-10

EasyPark is simply amazing. You don’t need to worry about anything, you can find amazing park places in Reykjavik with it so I hundred percent recommend EasyPark.

Miserable service, payment options fail

2024-11-21

Appeared nice, but then got a no-reply email that the payment option failed and I needed to update the payment or else they would charge a fine.

Guess what: Getting into EasyPark took 15 minutes, then the payment options could not load, then they could not register the data then.... This is an app from the 90's. If you value your own time, find another option

Can't use it if you're mobile phone isn't from an approved country

2024-11-21

Tried to use EasyPark , but there's no way to select a US mobile number to proceed past the first screen. Oh well, time to sell my body for some Euro coins.

No go with a us +1 phone number .....

2024-11-21

Ok do you realize that the mobile number is not necessarily associated with the country you want to park in?
I have a US +1 number and want to use EasyPark in Denmark so for me EasyPark is useless!
I can't get past the registration!
Please fix this flaw in your app!

Can't use it in Finland w/ USA cell phone

2024-11-21

I was looking forward to being able to pay for parking in Finland with EasyPark that I see advertised everywhere at parking places. Turns out only a very limited number of countries are supported, Australia being one of them, but not the US. Hence a one star rating.

Useless App unless from certain countries

2024-11-21

Downloaded EasyPark in Nancy, france, to try to pay for parking. Then discovered that you have to enter a phone number and only a few countries are allowed. So, as an US visitor, it is useless!!! Also the parking machines only accept coins - most civilized places one can also use a credit card. So I conclude that Nancy doesn't care about tourists. Disgusted, from Pittsburgh.

Ne radi

2024-11-21

App jednostavno ne funkcioniše

Minimally useful, thumbs down!

2024-11-21

Zero stars if permitted. Only mobile phones from one of nine (European) countries can be registered. One could put a SIM card from one of those countries into one's phone, if the phone permits that. Nuts! Ptui!

Needs to expand

2024-11-21

Tried to use in some of the countries supported with our Volvo XC90 but sadly can't unless we have a local mobile number. In ROW mobile numbers serve as mobile payment systems. US is still mostly in the 19th century.

Awesome service

2024-11-21

I used this app while traveling in Stockholm for business last week and the service worked great. I was even able to extend my parking from my phone, which ParkMobile does not offer here in the US. this app must have built support for international phone numbers, as I was able to use my US number. Love EasyPark and service! I will definitely be using it again on my trip to Copenhagen next month.

Ed
2024-11-12

Parking enshittification. Brought to you by your local council.

James Giraldin
2023-05-10

There is a quirk in the EasyPark system that causes their system to create a double charge the first time you use them. We were in Tromso, Norway and the only parking near the Polar Museum was operated by EasyPark. We pulled into the lot and downloaded the app. We then started the online meter for our parking. We also used it that same day when we parked at Polaris, the aquarium in Tromso. EasyPark charged our credit card for both parking activations. After we got home Hertz then attempted to charge us for the same parking; I showed them that I had already paid but they said EasyPark would not reimburse them for their charge. I contacted EasyPark and this is what they said: Hi James. Thanks for your inquiry. The space in the license plate has no meaning and does not affect the parking registration as the camera systems/controllers also do not register them. From what I can see here, you have been read in on camera at Pellerinbryggene where you actually were, and then you've gone ahead and manually started a parking in a place you weren't. Had you had camera parking enabled in your own app, it would not have been read in on hertz's account, but your own. It is your own responsibility to make sure your parkings are started at the correct place, as the system will not know it outside of cameras. I am sorry we cannot help you with this. Have a nice day. To translate Patrick's response: we can double charge you because before you activated the parking on the app our camera registered your license plate. That is correct, I pulled into the parking lot, downloaded the app, and started the parking BUT because I had not registered the license plate before entering the lot, they went ahead and charged Hertz as the car belonged to them.

Pranata
2022-10-07

Utter trash. Didn’t do anything but the app suddenly stop by parking meter and because of that I was fined. Any council who implements EasyPark are out to scam their resident. Ask all your council to boycott EasyPark and the company found just shut itself down. 0 out of 5 stars

Ron A
2022-05-03

Appeal Receipt Please print the receipt below for your records. Appeal Number 132757 Violation Number EP3229000786 Issue Date 4/22/2022 3:05:25 PM Current Date/Time 04/24/2022 05:01:01 PM Violation Description PB-No Payment Made for Parking Violation Balance $45.00 Payment Status Appeal Balance Due Appeal Reason We arrived at your Kitsilano PB66 lot at 2:43pm and left at 4:02pm.We paid $7.50 to use your lot stub number is PB660008 card 9021 auth 480144 GST# R101476547480144..PARKING PAID UNTIL 4:42pm Fri 22/4/22..NOW I WANT IN WRITING THAT OUR VEHICLE WILL NEVER BE TOWED IN THE FUTURE OR EVER IF WE EVER USE YOUR LOT AGAIN..** OR I WILL GO TO THE NEWS MEDIA..I HOPE YOU UNDERSTAND ** Thank You



Is EasyPark Safe? 🤗🙏


No. EasyPark - Parking made easy does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 5,950 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for EasyPark Is 16.8/100.


Is EasyPark Legit? 💯


No. EasyPark - Parking made easy does not seem legit based on our analysis. This conclusion was arrived at by running over 5,950 EasyPark - Parking made easy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EasyPark Is 32.9/100..


Is EasyPark - Parking made easy not working? 🚨


EasyPark - Parking made easy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

EasyPark offers a free basic subscription that includes the ability to pay for parking through the app, extend parking sessions remotely, and receive automatic notifications when a session is about to expire. Additionally, EasyPark offers a premium subscription for €2.99 per month that includes features such as FIND navigation to locate on-street parking spots, the ability to stop a parking session early and only pay for the time parked, and the option to split personal and job-related parking costs with a business subscription. Pricing may vary by location.



How was your experience with EasyPark - Parking made easy? Post a Review




Features

- Parking payments made on your phone, only touching your screen.

- Account registration takes less than 60 seconds.

- Cashless parking with a wide range of payment options including PayPal and credit cards like Visa & Mastercard.

- FIND navigation helps you locate on-street parking spots.

- Remotely extend the time of your parking session, directly in the app.

- Automatic notifications remind you when your session is about to expire.

- Pay only for the time you park, stop your session early directly in the app.

- Get a business subscription to split personal and job-related parking costs.

- Convenience of a smartphone app saves you time, and reduces stress.

- Increased control of your parking session helps you to avoid fines.

  Customer Service/Support
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