There is a quirk in the EasyPark system that causes their system to create a double charge the first time you use them. We were in Tromso, Norway and the only parking near the Polar Museum was operated by EasyPark. We pulled into the lot and downloaded the app. We then started the online meter for our parking. We also used it that same day when we parked at Polaris, the aquarium in Tromso. EasyPark charged our credit card for both parking activations. After we got home Hertz then attempted to charge us for the same parking; I showed them that I had already paid but they said EasyPark would not reimburse them for their charge. I contacted EasyPark and this is what they said:
Hi James.
Thanks for your inquiry.
The space in the license plate has no meaning and does not affect the parking registration as the camera systems/controllers also do not register them.
From what I can see here, you have been read in on camera at Pellerinbryggene where you actually were, and then you've gone ahead and manually started a parking in a place you weren't. Had you had camera parking enabled in your own app, it would not have been read in on hertz's account, but your own. It is your own responsibility to make sure your parkings are started at the correct place, as the system will not know it outside of cameras.
I am sorry we cannot help you with this.
Have a nice day.
To translate Patrick's response: we can double charge you because before you activated the parking on the app our camera registered your license plate. That is correct, I pulled into the parking lot, downloaded the app, and started the parking BUT because I had not registered the license plate before entering the lot, they went ahead and charged Hertz as the car belonged to them.