Contact EpocCam Webcam Support

by Ohffjdhsh

I saw the recent low reviews but, still decided to give it a shot since it was mainly complaints about the program not working on Macs. EPIC FAIL! I installed the app to my iPhone and downloaded the files to my Windows laptop, but I could not get the program to open/run on my laptop, even after un and reinstalling it twice. Unlike most programs, this one did not immediately open once download to my Laptop, with instructions on how to set it up and all the other HELPFUL information needed to NOT waste an hour trying to figure it out. All I continually see is a white page. I'm not even going to bother contacting customer service. But I would still advise anyone to try it out, just to see if it will work for you. (Also, you have to pay if you want to use your phone mic as the audio source).

by Basketballogy

I downloaded the free version of EpocCam to my iPhone XS Max to see how it works in making my iPhone work as a webcam for my iMac and MacBook Pro. I would have been happy to pay for the full version had the app actually worked.

After installing the drivers on both my Macs, and rebooting in case that was the problem, and with everything on the same WiFi — and even with my phone plugged in with a USB cable, EpocCam free just didn't work.

In Zoom, EpocCam doesn't even list as a webcam option.

In Chrome, the EpocCam is listed as an option, but the video freezes the moment you choose it.

My iPhone, iMac and my MacBook Pro are all running the latest OS, so that's not it.

On my Macs, the EpocCam driver notifies me faithfully when I plug my phone in to USB and start the app in my phone. That shows me the Macs and phone are communicating via EpocCam, its just not working.

Maybe it's not supposed to work on the free version, but there's no way I'm going to pay if I don't even know it's going to work.

I just wasted all this time, and now I have to figure out how to uninstall their useless software from my two Macs.

by TheUltraPixelYT

Before I got my webcam, I tried this product about a week ago. After realizing it was garbage, I stopped using it. A day or so later, Discord stopped working and I had to get the test build to run it at all. My pc kept crashing when I played games. Yesterday My pc had a blue screen of death with the drivers name in the error message. Today I restarted to reset an adapter that disconnected. The pc would not start up again with more blue screens of death instead of a startup screen, repairs failed, and I am now in the process of factory resetting the machine. I had complicated OBS overlays and 20 HOURS in Satisfactory, a game that takes a lot of patience and hard work to progress. If steam and epic didn’t save your purchases on the cloud, I’d be suing this company. DO NOT USE.