Contact FBI Child ID

Contact FBI Child ID Support


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About: Every year, thousands of children go missing. The FBI’s Child ID App can help.


 
  2025-03-17

FBI Child ID Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Federal Bureau of Investigation



Verified email ✔✔

E-Mail: delivery@ic.fbi.gov

Website: 🌍 Visit FBI Child ID Website

Privacy Policy: https://www.fbi.gov/privacy_policy

Developer: FBI.gov








3 Most reported problems 😔💔

4.3 out of 5

Shareable? Activated by gps position ?

2022-05-18

by Annelindsay

I really would have thought the FBI would come up with something much more intuitive to help find missing kids!
When traveling- the of user should be pinged and local alerts should be sent to user.
Far too many children go missing every day and this... is no solution.

Used to work

2022-05-25

by Meggers K

Just tried to open the app and it just keeps crashing. Never happened before. Idk what’s going on but I was a huge fan of this app until now. I was trying to go in and update my kid’s info and bam - crash, crash, crash! So annoying!

Shameful app

2022-06-01

by Cbevans123

The app works the first time I open it and add my child. Any following tries to open the app, it glitches and closes. It’s such a poor functioning app, and it’s disappointing since it’s a false sense of security. Between this and the NCMEC app, they both glitch and are a waste of development and security.


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Why should I report an Issue with FBI Child ID?

  1. Pulling issues faced by users like you is a good way to draw attention of FBI Child ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FBI Child ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FBI Child ID.


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