Contact Escort Live Radar Support

by Speeding Safely

I have been an escort use or for fifteen years. This app would be great if it didn’t mute your detector after two beeps. It requires you to divert your eyes off the road and watch either the phone screen or detectors display to monitor the signal strength and Band signal is in. The beauty of the older escorts and the current one without using the app is you get all the information you need from the tone type and intensity without taking your eyes off the road. I tested this app out on a drive and liked the fact it locked out the grocery store signals and other false signals in town were silenced. But when legitimate signals came, it’s two beeps and then you have to watch the phone if you want to know signal strength. This makes instant on situations, where you hear a quick burst and it increases as you approach and other cars are checked, impossible to safely monitor for with the app. I’ll cal customer service tomorrow and if they can’t resolve this issue I’ll return the new app enabled escort I’ve just bought. If that’s the case, I’ll jump ship to use valentine one products.

by Svisconti

Got back in my car after a stop and saw a new version of the Escort Live app was active and was very disappointed with the user interface, and because it was new but that the design was pretty dreadful. The screen with the map wasn’t that bad (though the original was better in my opinion) but the design of the dashboard was the worst part. That dark gray background overwhelms and the digital numerals for the speed are much smaller than the original and almost illegible. The ring around the speedometer is barely visible and I have no idea what the extra wedge shaped at the four corners surrounding the speedometer are! Way too fussy and distracting. Not enough visual contrast. Seriously, if I could give it no stars I would. In concept the app worked great. I’m not sure why the wholesale change. None of the changes enhance the apps use and even some of the color choices mystify me. Those green lines top and bottom of the screen serve no outpost but to distract from what is already an inferior UI. Sorry, Escort. Great detectors but you should can this new version of the app and go back to the previous one ASAP.

by GDSD PB

Have had the app send message that “your subscription has expired” 3x in last year. Escort has plenty reps to take sales calls but they have not accepted service calls in months bc of the pandemic really!!!??? Last successful attempt to reach someone to help was In February and downloaded all the “updates” again on from their website which worked for a month but no way to make it work now since June. No one seems to care and you’ll get the message that we closed down and reopened but haven’t enough time to train service personnel that is the reasons you’ll get when you need service!! But they will continue to see you new units.... no prob.