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Why change something that worked?
On Sunday, September 30, 2019, read the news on my tablet just fine, as I have for the past year or so. On Monday and Tuesday, October 1 and 2, opened the app and still looking at the 9/30 edition. Went to the computer and found that the app changed. Reloaded the app on my tablet and logged in. The old version was fine. This version takes a second to come into focus when you change pages. Now I get pop-up adds I didn’t get before. I went to a settings page where you are supposed to change text size. Made the change and went back to a page. No change. Text is still small and you have to increase it as before except after you get the pop-ups out of the way and the page comes into focus. I took paper delivery until a couple of years ago. I went to the e-edition because I wasn’t getting consistent delivery. Now I have an app that is a nuisance to deal with. Why change something that worked satisfactorily?
Really awful change to the e-edition
The previous digital replica app worked really well on my iPad. The SLO Tribune has done away with that app forcing subscribers to use this one that is really awful. It forces users to a web browser with banners and ads that can’t be minimized to read a digital edition of the print newspaper. It like trying to read a newspaper through a small postage stamp window. If I zoom in, the entire web page zooms so I can’t scroll around the page with my postage stamp window. Instead I must zoom out, find what I want to read and zoom in again Really poor execution. I sent feedback, but the tribune didn’t read my comments, instead replying that I download this app. Sad.
We always download the newspaper-it’s easier to read that way. The app was working perfectly for years. All of a sudden, it crashed at page 10 last week and today it’s crashing at page 6B. The pages go blank and then take you right back to page 1. So frustrating. We can read it online, but there’s a large border on each side so it’s difficult to maneuver - plus the ads at the bottom of the page which cover up the content. We’ve reported this, but it’s still happening. Can’t someone fix this?
Previous version much better
I read your paper on an iPad Mini. Issues: New page comes on unfocused, takes minimum of two sec to focus, sometimes more. Wide page turning margins reduce print size to unreadable, liked previous overlapping advance button. Haven’t found email article sharing if it exists. Button at opening to go to page view too close to other buttons. Miss jump pages advance at page bottom.
I can’t help but believe the changes to eliminate printed editions and initiate the “new and improved” e-edition app are driven by anything other than increased profits. Regardless, both stink. The app is terrible for reading the printed version. A real disappointment. Difficult to read and I can no longer email stories to friends. The incessant advertising is also more than a mere nuisance. The only thing worse than the paper’s biased reporting is now it’s sub-par presentation.
Rating is for Content
The app is “ok” at best. The content is sometimes dated - online allows for up-to-the-minute, fresh content. Most of the time the headlines and articles are slanted to the left and not fact based. Just give us the factual information and let us make our own decisions. Most of us are intelligent enough to decipher facts and draw our own conclusions. You insult us with your opinions disguised as real news articles.
Slow but good
No complaints with the app. Only thing is that it is a little slow when you change sections. Not bad enough to ding it a star.
24/7 customer service phone laughable
After calling to express difficulty and displeasure in reading e-Edition, I phone the 24/7 customer service phone number which promptly told me they were ‘really’ only available M-F during normal business hours. As other readers have mentioned, the following problems exist: Endless loop of login Unwanted ads Slow
New Version is BAD!
My husband and I are sooooo upset with the new version! Besides the difficulty of having to keep signing in, it is always out-of-focus on our iPads. We have been using the same iPads without any problems until this new version came around. FIX IT!!!!!!!
The Tribune's days are numbered
This new app is very poor. We are away and downloaded this new app. There is no way at least that we can find that you can actually see the paper in pages. If all you want is the highlights and I mean highlights then this is the app for you however if you want to see the contents as a whole you are out of luck. It's just a matter of time until we cancel our subscription.
I don’t know who who spoke with about these changes ... but they are terrible ..... it’s not easier to navigate .. its harder .. what was wrong with the old paper .. if I can’t figure it out in a couple of days .. I’ll just cancel my subscription .... this is terrible
New changed ruined experience
Was okay and as of today changed the format. We now only get 2 free articles a week. Not worth it to me since most of their reporting I can get for free from the news app and ksby. Sorry guys, you just lost my business
Change to App
I also find the changes very trying. It is almost impossible to read the paper through the small window. Please go back to the earlier version.
I’m done. Figure it out, Tribune.
I just unsubscribed. This has been a disaster of a service. I’ve loaded, reloaded, cleared caches, emailed customer service...aaaand I’m done. It still tells me to subscribe and then confirms...THAT I AM. What a shame - as a SLO native, I really wanted to support The Tribune but they’ve made it impossible.
Found a way around all the annoying ads....
Hey all, I wanted to share with all of you how I found a way around all the annoying ads.... Especially the totally annoying VIDEO ads when you click on any video in any story. and here it is.... I DELETED THIS STUPID LAME EXCUSE FOR A NEWS APP!!! I find the KSBY news app a far less obtrusive way to get SLO area news. Seriously Tribune, you guys need to seriously rethink modern news distribution. You have a one star app. I'm obviously not the only one walking away.
No. SLO Tribune News does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 100 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.5/5 . Justuseapp Safety Score for SLO Tribune News Is 20.0/100.
No. SLO Tribune News does not seem legit based on our analysis. This conclusion was arrived at by running over 100 SLO Tribune News User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SLO Tribune News Is 20.0/100.
SLO Tribune News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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