Reel Cinemas Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Emaar Technologies
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Reel Cinemas Website
Privacy Policy: https://reelcinemas.com/en-ae/privacypolicy
Developer: Emaar Technologies
Can I trust Reel Cinemas app?
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3 Most reported problems 😔💔
Need to switch your payment gateway. OTPs not coming
by KingDXB
OTP for ENBD cards is broken for months now.
On HSBC cards it works sporadically with delays.
What good is a cinema app where you can’t book? Hence the 1 star
No apple wallet support
by Maverick4567
Still no apple wallet support for tickets.
Worst timing to book from this app.
by Cheated App User
Not sure who decided to make the 5 min timer tick even after payment gateway is opened. AND TO DDUCT MONEY EVEN AFTER TIMER CANCEL YOUR TRANSACTION. So, in 5 mins you need to perform below actions:
1. Select Seats
2. Select person 1 starter, main course, drinks
3. Select person 2 starter, main course, drinks
4. Select person 3 starter, main course, drinks
5. Enter credit card information.
6. Wait for app to open payment gateway.
7. Select where you want to receive your OTP.
8. Wait till your OTP is arrived. Usually this take 2-3 mins.
9. Enter the OTP and wait for transaction to finish. This will take around 30 seconds.
10. Get confirmation if your 5 min window is still valid.
If you have completed step 9, your money will be deducted but tickets will not be booked.
Waste of time and money.
A concerned movie goer.
Have a Problem with Reel Cinemas: Movie Tickets? Report Issue
Why should I report an Issue with Reel Cinemas: Movie Tickets?
- Pulling issues faced by users like you is a good way to draw attention of Reel Cinemas: Movie Tickets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Reel Cinemas: Movie Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Reel Cinemas: Movie Tickets.
