ViVa app not working? crashes or has problems?

ViVa Status

Last Updated on 2023-01-26 by Sjöfartsverket

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Common ViVa Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ViVa app on iOS and Android devices. Solve all ViVa app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ViVa iPhone Issues and Solutions

ViVa iOS app crashes, not working, errors
ViVa iOS app network issues
ViVa on iOS has black/white screen

ViVa Android App Issues and Solutions

ViVa has errors/crashing/not working
ViVa server network connectivity issues
ViVa has black screen

ViVa iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ViVa app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ViVa app crashes or not working on Iphone (iOS):

Close and restart the ViVa app on iPhone
Update ViVa app to the Latest Version for iOS
Uninstall and reinstall ViVa iPhone app
Update your iPhone to the latest iOS version

Fix ViVa on iPhone unable to connect to server/internet connection issues::

To resolve ViVa network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ViVa black/white screen (blank screen) on iPhone:

Follow the ViVa iOS app troubleshooting guide Here →

ViVa Android App Issues and Solutions

Fix ViVa not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ViVa app issues:

Force Stop the ViVa App
1. On android, goto "Settings" » click ViVa app. » click "Force Stop".

Update ViVa to the latest version on PlayStore

Clear ViVa App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ViVa app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ViVa.

Fix ViVa unable to contact server/ ViVa internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ViVa » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ViVa » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ViVa on android.

Solve ViVa black/white screens issue on Android:

Follow the ViVa android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sjöfartsverket, developers of ViVa.

About this app

Varje station har, utifrån handelssjöfartens behov, en specifik uppsättning av sensorer och det varierar därför vilka parametrar, av de ovan nämnda, som mäts på respektive plats. Mätstationerna ger information om vindhastighet, vindriktning, vattenstånd, vattenström, vattentemperatur, vattnets salthalt och densitet, lufttryck, luftfuktighet och lufttemperatur och sikt. Den som trafikerar ett visst område ansvarar för att göra en bedömning av rådande väder- och vattenförhållanden. this app, Sjöfartsverkets informationstjänst för väder, vind och vattenstånd, ger dig observationer i nära realtid. Sjöfartsverket och SMHI har över 150 väderstationer runt Sveriges kust och i några sjöar och vattendrag. Sjöfartsverket ansvarar inte för att alla uppgifter är korrekta. Via this app kan man även se aktuell sjöväderprognos och sjövädervarningar från SMHI.