Contact 7 Little Words and More Support

by Bevrob

In the old version of this game, I paid real money for puzzle packs. Now, there are still ads that show up, even though I have paid you money in the past and I’ve restored my purchases. It seems like I have to pay money to get rid of the ads, AND I have to pay additional money to actually play the game. Sorry, no dice.

UPDATE: thank you for the reply. However, I continue to feel that if I have paid you money, I should not have to watch ads—period. Even daily puzzles should be ad-free if I have paid you for anything. Also, I don’t want to have to pay monthly/yearly fees for things. I would consider one reasonable payment that would give me an ad-free experience, AND I would also consider a small amount for each small (only 50 now?) puzzle pack. Paying $4/month or $30/year, every month or year going forward, is unacceptable. So many services are going in this direction and it is really starting to feel greedy. What’s wrong with charging me once and delivering a solid product?

by Sammsmom

I have played this game for a few years and, up till recently, have really enjoyed it. I purchased the "all access pass" for the second time, and, quite frankly, it's not worth the money. Each day for the past 3 or 4 months, I go to see if there are any very easy or easy puzzle packs that I have not played yet. Unfortunately, the developer hasn't added any. I am a disabled older woman who likes to do puzzles in a leisurely fashion. I find it too hard to even do the moderate skill level puzzles, so unless new easier puzzles are added, this game is of no use to me. After my current subscription expires, I plan on canceling the "all access pass" and deleting the game. That's most unfortunate too, because this game used to be one of my all time favorites.

I wish to cancel my subscription to the all access pass, but I can find no place to do it. I have tried for 2 months now to find this info, and have written support several times without getting a response from anyone. Please cancel my subscription, as my health condition does not permit me to do these puzzles any longer.

by Cinnmon Boy

Your star ratings keep going down and down with me. One of the things that I really detest is your switcheroo being right next to your X. It keeps getting hit in error but somebody at your company seems to really love scrambling everything just to aggravate people. If you insist on having the switcheroo thinking that it is a plus feature that people love then please put a thing on it where it’ll pop up and say ‘Is this what you really want to do?’ Similar to other places questioning whether or not you want to delete some thing. Or maybe move it to the other side of hint. I think you’ll then discover it is not a popular feature at all and it’s actually disliked. I’ve written about this before and was even in your research survey mentioning this to no avail. I have played seven little words for over 7 years hoping that it would improve but I won’t keep on playing it if this is not taken care of - it’s just too problematic, aggravating, and frustrating.