Big Fish Game Finder Reviews

I use to enjoy playing this site years ago. Not sure who took these over or started their sister site Jackpot magic slots, but they have become terrible to play, and their customer service even worse, the site charged for purchases I did not do, they told me they don’t see them and contact iTunes, thank god iTunes gave it back, they won’t let you win anymore or keep winnings for any real length of time, they give you generic answers like we can’t control the odds,
When your betting 250k or better a spin and win 5thousand that’s not odds that’s a bad site! Be warned people they will just take your money if you buy coins and not give back or let you win!

iPad IOS 11 - I have about 15 games that I have purchased on the iPad more than 1 year ago and now I can’t play any of them. I have been a loyal customer since 2011 (first playing on PCs and now on iPad). I still have 39 game credits on my PC. But it seems that big fish does not care for loyal customers or their complaints. I have complained about Drawn 3 for iPad which had problems long before IOS 11 and I am sure I am not the only one. And now all our older iPad games are unplayable. The only option is to never update our iPads which is ridiculous as when you buy a new iPad, it automatically comes with the latest IOS. You are offering games on the Apple App Store, it should mean YOU are responsible for its playability for each update. You offer a lot of games but ignore them once it’s purchased. You expect us to keep buying games. You probably think losing one or two customers a month to bad publicity and worse customer service is worth the new customers you get everyday.

I don’t know what happened, but ALL of the games are too bright. The movies scenes work just fine, but when it comes to playing the actual game, the brightness is almost blinding. It whites out everything. And it’s for every game. I’ve uninstalled and reinstalled the main game app, and ALL the separate games. I’ve made sure the games were updated. My IOS is updated to the newest software. I don’t know what the problem is. I even took my phone into the apple store to see if I had a virus corrupting my phone and NOTHING. I’m just done with Big Fish and their games. I just wish I could get my money back.

I have never left a review on anything before, but i’m fuming. A while ago on my old computer I was feeling nostalgic, so I went to big fish games, and downloaded a couple old games I used to play. Somehow me purchasing downloaded games on my computer SIGNED ME UP FOR A MONTHLY MEMBERSHIP!! I received no notice that I was continually having money taken out of my account. Today I happened to check my bank account charges and saw one from big fish games. Confused I clicked on it to see that THEY WERE TAKING MONEY OUT OF MY ACCOUNT EVERY MONTH FOR OVER A YEAR. I was unknowingly signed up for a membership and they have been leaching off my account for well over a year. I’m furious, I don’t have money to spend on something I clearly wasn’t even using I didn’t even know I had it. this whole website is a scam. don’t ever give this company any of your banking information.

Over the last couple of years, I’ve purchased roughly $150 in Big Fish games and my children and I have enjoyed them on my 3rd Generation iPad. Sadly, that iPad finally died just before Christmas, and my husband bought me a new iPad Pro. I went to download and install the games I’ve purchased, and NONE of them will download or install from BigFishGameFinder Store due to “ BigFishGameFinder Must be updated to work with this version of IOS” and when I called I was told to try BigFishGameFinder and download them from there. Problem? NONE of my games are available in BigFishGameFinder at all. Apple Support claims there is nothing they can do. Big Fish games has zero help or information anywhere on their website, and the only contact option is email. All of the feedback I could find regarding such issues was entirely negative. My advice? Don’t waste any money on their products if it’s money you can’t afford to flush down the toilet. I now find myself looking for something to replace the games my 10 year old loved and was really upset to lose.

I’ve purchased probably a dozen or more Big Fish hog’s over the last 4 years. After an OS update half of them no longer work. I’ve put off rating Big Fish, but I spent MY money on their games! Big Fish should offer a free update of the purchased games. I shouldn’t have to repurchase an updated version of the games I’ve already paid for one time. Two of the games I’ve been really upset about are their Christmas hog’s “Christmas Carol” and “Nutcracker HD.” They still sell these two games in updated versions. I should be able to download these in the updated version for free that work with OS11 and above. I will no longer be purchasing any of their products!

Why can't I open my Big Fish app anymore? There are no pending updates, and all that comes up is the screen that says "Big Fish". I got it to open once, looked at the "deals" page, and can't get past that screen except once or twice the same daily deal page pops up. It is old deal, not a new one. I admit I haven't been on it in a while, but my other apps work fine. Also, why don't the games I've bought in the past work with any new system updates? Google updates their games to work with firmware updates. Some of my favorite hidden object games haven't worked since almost after I bought them. They should have been updated for free when systems were updated.

I started playing this game awhile back and in the beginning it was fair and fun. In the last few months BF has became the greediest site I know. If you win anything they take it all back plus more immediately, their site revolves around their VIPs and it will take your big wins and the company will not make good on anything. They have stopped me from being able to put anything on their Facebook page because I spoke the truth and they probably won't post this either. But just so you know BF people are getting fed up with the nonsense and unfairness and you seriously need to loosen up, 10 million chips in 10 minutes is too much to take and that's daily with u people!!!! Site is awful anymore '!!!!

While my main issue with BigFishGameFinder probably has little to do with BF and more to do with apple, I’d like to forewarn my fellow fishies anyway. I’ve been a PC fishie for years, am a member of the game club, own a good # of games and & love them. I decided to try out BigFishGameFinder on my iphone to see how things compare. 1) gameplay is fine, no lags/issues so far 2) it’s very difficult for me to see some of the things going on, I had to take off my glasses & hold the screen too close for my comfort. It’s also a little difficult sometimes, to tap items because I couldn’t zoom in. 3) most importantly, I COULD NOT USE ANY OF MY BIG FISH GAME CREDITS! I tried a game, liked it, wanted to get the full version but apple apparently won’t let me do anything other than go through the iTunes payment system. Sorry gang, not happening! I have a lot of BF credits, have been a club member for years & can’t make use of that?!? I’m not wasting my hard-earned $$ because apple can’t work out something with BF. Ridiculous. Guess I’ll stick with my PC games for now.

First the good report. I use BigFishGameFinder everyday on 3 iPads. It's become one of the first places I check in the morning. BUT, this week, I'm tweaked. Not once, but twice I've gone from BigFishGameFinder and downloaded games that were $2.99 only to purchase in iTunes it says $6.99. Like I said, I check everyday so it's not an old or outdated ad. And on the iTunes page under In App Purchases, it says Sale price$6.99 regular price ....you got it. $6.99. Customer service, well, if you can is hard to access and just a pain. Come on BF. No new games for 3 months?

I have loved big fish for years and even have a membership for almost 12 years that I have use on for my pc however I recently downloaded BigFishGameFinder to play more games on my iPhone and every Time Management game I choose says “not available in the U.S.” since those are the games I enjoy the most it’s disappointing. I would love to see more iPhone Time Management games for the U.S. App Store but for now a way to filter the ones that are available would be nice too because I find myself clicking away trying to find one game I am able to play.

I’ve played many big fish games, but Drawn was my favorite by far. I really hope you bring back the Drawn series to BigFishGameFinder Store again. Along with many older games I was really fond of. I actually hold these games close to my heart, and so many others. I would consider bringing some of the old games back. At least the Drawn series. Nothing makes me happier than going back and replaying some old favorites. I get so much nostalgia from them. I enjoy the new games as well, but the older ones have a certain charm that the newer ones don’t have.

I have been a fishie for many years. I have played and spent a lot of money on BigFishGameFinder. I had to change my email 2 times due to being hacked. I can no longer get the games I have already played and paid for. Also they renamed some of their games from just the game name, to collectors edition, to premiere collectors edition. They charge you even though you already played the collectors edition. They say it is a new game, but after you really get into it, you remember you already played it, and bought it again. Or you try it, and when you decide you want to play again, they recharge you for it saying you never had it before. Lately this has happened over and over. Very disapointing

I have noticed there doesn’t seem to be as many new games as there used to be. I am grown and looking for Games is hard to find. If you have bought a game and played it do you still get to play it again for free. I heard Big Fish was sold, that’s why I am asking. It seems so Games are older games. Colors not as pretty as some games. I like the Five-BN games to. Mystery, scary with hidden objects. However I do see you are working hard to get bugs out. Send us some new,pretty scenes and colors too. Thinking back I know there’s a lot involved to make a game. So there fore I will give you a four star rating. Keep on growing.

BigFish has a lot of really great games to offer, and you can almost always find a good deal.

I took off a star for two reasons.

1. A lot of the newer games have been glitchy or having some type of problem lately. Most of them end up getting fixed, but it takes some time and is inconvenient.

2. When you go into the BigFish app, the Deals section (and maybe other sections, not sure) will always display games for the iPad even when I have BigFishGameFinder already set on iPhone (drop down on the top of the home page). I have to change it to iPad and back to iPhone before it displays iPhone apps. Otherwise, when I click on the game and it goes to the AppStore, it will tell me the game is only available on iPad, even if the same game is available on iPhone. Other users may be getting the same thing and think they cannot download.

BigFishGameFinder is pretty good. I like having one place to keep certain games together.
I do have one complaint so far though! One game I like a lot & played it a lot on my mini iPad. I got a new IPad Pro for a gift, which I love!! I couldn't wait to play the games on a bigger screen! All of my games except one picked right up where I left off on my mini!!
Of course it had to be my favorite game that didn't. I have to play on my mini whenever I want to play it, or start at the beginning on my iPad Pro. The game is "Midnight Castle."

At first you hit ok then as you buy more less and less wins ! I wish it wasn’t so ! That the way it’s going with me ! But if it chances I’ll let you know ! I like play but ! If I buy ! I want to get something in return . Not just zeros ! Bf really needs to stop being greedy ! It’s really not fair ! Just say be careful ! They are slow on responding to your ticket request also !

I have been a fishie for many many years and most of that time was spent playing the games on my desktop or laptop. I just recently changed to Apple products and now play most of the games on my iPad air2. While most games play nicely, there are a few that crash every time I play them. I have well over 300 games and the only ones that fail are the ones I play on my iPad. Please tell the games maker to update the games otherwise I will not be able to play their games

I’ve been a Big Fish game lover for years. I have games on my PC, phone and tablet. There used to be new games on the tablet app at least two times a week. On Mondays and then again towards the end of the week. I have not gotten any new games for the last couple of weeks. I’ve checked to make sure I’ve gotten the newest version of BigFishGameFinder ...and it seems that I have. I see the changes in what’s on sale....but as far as new games...nothing. Am I doing something wrong or has Big Fish not released any new games in the last week or so? Any help would be great...
ToniMichelle

There are a ton of great choices for games, and they are all a lot of fun. It is great that you can have an hour trial of games you want to try before purchase. It s also great that you can use credits to buy most games-just not new games. However, I have had troubles a few times downloading games that I wanted to purchase or try. It freezes, or downloads then says trial is over? Frustrating at times. Otherwise BigFishGameFinder is awesome, and I have been a member for a few years!! 👍🏻😀