Johns Hopkins Antibiotic Guide Reviews

I had never before had to call with help for the products since owning them for years until now. The prompt response was unprecedented compared to other services I’ve used; the experience, knowledge and efficiency of service provided was great. By the way the experience using chat and telephone calls were phenomenal. Great job.

I am giving you a 1 star because I can’t go lower. I have been trying to reach someone about my account. It is very difficult to reach you!! It appears no one is trying to reach out to me!!!! I do not understand the billing process. My service was discontinued for what appeared to be non payment but I don’t understand why since it was paid. Then I renewed the subscription and they are now advising again, account needs to be paid. The only reason why I renewed while I was unhappy and questioned the billing process was due to JohnsHopkinsAntibioticGuide was extremely helpful with my daily practice. I am seeking to find other apps and afterward, I will look into your business practice to see if something nefarious is going or if it’s something wrong on my side.

I work as an ID fellow and I wouldn’t be able to survive fellowship without JohnsHopkinsAntibioticGuide. It’s essentially an ID textbook available at your fingertips. It works very well and updates constantly to give the latest info possible. I plan to re-up every year!!!

I have had many of their products in last few years at about 60 an app. iOS 11 comes along and they are the ONLY app publisher that didn’t update their product to work in iOS 11. Their solution - rebuy every app to the updated iOS app. I bought the standalone non subscription app to prevent downstream costs with a huge upfront cost. Egg on my face huh.

Unbound had 2 years to update all their apps but chose to gouge their customer base!

——- I did contact customer service and heir response, buy the new app at full cost, not a solution that works for me

I also had purchased the apps separately. Including Diabetes now unable to view as it says not compatible. These apps need to be updated for this version

After having owned their products for years they got greedy! After making me pay a large up front fee to own the content they stopped updating their product and deleted it from JohnsHopkinsAntibioticGuide Store! Only problem, now all iOS 11 users can use the products they previously bought and what’s worse, now I have to rebuy access to a new app! Really? What a disappointment!!!

I have used JohnsHopkinsAntibioticGuide extensively since becoming an NP. I find it very valuable and useful
I plan to purchase every year. Very easy to use.

I found JohnsHopkinsAntibioticGuide very helpful and handy. It’s like one stop shop. Simple but covers everything you need to know for a new NP like me.

Lots of helpful information, easy to find what you need. Highly recommended.

I bought JohnsHopkinsAntibioticGuide and really enjoyed using it for reference. Then when JohnsHopkinsAntibioticGuide required updating I was forced to get a new version of JohnsHopkinsAntibioticGuide (rather than update my older one) and now it requires another purchase. This is a pet-peeve of mine. Essentially forces me into paying twice. Happy to hear feedback and a solution from the developer if you have one.

The developer keeps on charging money for the updated versions of JohnsHopkinsAntibioticGuide. They should have the decency of providing the newer version of JohnsHopkinsAntibioticGuide for free to the customers who have paid already. I have paid for the versions of JohnsHopkinsAntibioticGuide twice already, and will no pay any more. I will not recommend JohnsHopkinsAntibioticGuide.

Account settings were well hidden. The option to turn off auto update is not available. Please fix. Thank you

I already brought the HIV guide as an extra subscription add on THE antibiotic guide
But I couldn’t access it either through APP OR WEBSITE

I am an ID specialist and use JohnsHopkinsAntibioticGuide daily in my clinical practice. My only complaint is that content is often not current.

I don’t dare tell my chairman that she could buy this for the faculty and house staff and would not need me anymore.

I use JohnsHopkinsAntibioticGuide every day. I love that the content is updated frequently.

This was my go to app for an antibiotic quick guide for several years. I use date my iPhone and suddenly I need to rebuy the content I’ve already purchased. No app update without paying for what I’ve already bought. Very disappointed. Will use alternative resources from now on.

Easy, complete and up to date. Love it. I have Sanford Guide too, but Hopkins is easier to navigate.

There is a glitch in JohnsHopkinsAntibioticGuide because I switched phone but it won’t let me log into my account. It is making me create a new one and buy it’s subscription again

Very helpful. Been in practice for over 11 years. John Hopkins guide is my best friend. I use it in fellowship and later in practice!