Contact CycleMaps Support
Company Name: motocode ltd
About: BICYCLE ROUTES
Uses routing information from a number of sources and prefers all
bicycle paths and low intensity roads - everywhere! See your route's elevation
profile!
TURN-BY-TURN INSTRUCTIONS
Provides you with clear turn-by-turn
instructions indicating your next turn, which you can see at a glance. CycleMaps
clearly indicates the name of the street where you need to turn and the distance
to it.
CycleMaps Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CycleMaps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CycleMaps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of motocode ltd
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
Not use friendly
by Gellolove
I downloaded the free version to try. I watched to tutorial. But the features the tutorial indicated were not easily found OR I never was able to use. For instance, it allowed me to put a pin a location but would not let me choose the route. It chose. And it wouldn’t let me factor in like a round trip. After 30+ min of messing with it I thought, meh I’ll just go. Since my phone was on my arm and there are no verbal directions I got off course. It said “off route”. Again I thought, meh, I have pedal tracking on, maybe it will just show me where I went so I can see how far I road. Nope. Once I got home I couldn’t even figure out how to get it to stop. Anyway even this review is taking to long to write all my frustrations. Won’t be purchasing.
Stopped working—can’t plan route
by SeaSaint
Using for a few weeks though voice navigation keeps repeating I’ve off the path even when I’m on it. This morning the app stopped working: can’t create a route. Notified the site but they continue sending a canned response. Not a particularly useful or feature rich app. I’ve cancelled my subscription and will look for a better cycle map app.
Nice App. Should be more intuitive.
by Walldiver4
Three stars because this app works better than the usual basic map functions found on the cycling training apps where mapping functions are a second tier after thought. I have several quibbles with the heavy traffic street and route selections in my urban area, but if one is careful with the route planning feature, which is nominally spot on, construction zones, mis-labeled streets and dangerous intersections can easily be avoided.
As a retired systems developer, my major beef with this app is the user interface in it’s entirety. I have attempted to use the app as would a normal, semi-technical recreational rider who wants only to set a route from origin to destination, ride the route with several detours and other departures, and then save it to a catalogue for future use and incorporation as part of a larger personal route map overlay. This completely normal expectation should be intuitive from on screen controls and proper on screen prompts and user documentation.
I will stick with this app because it is very useful. I am very impressed with the multiple map selection and basic simplicity.
Five stars when the onscreen controls, comprehensive user interface and full documentation are completed.
Have a Problem with CycleMaps? Report Issue
Why should I report an Issue with CycleMaps?
- Pulling issues faced by users like you is a good way to draw attention of CycleMaps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CycleMaps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CycleMaps.
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