Contact Sudoku Support

by Msead18

This was hands down my favorite sudoku app on iOS. The new redesign is awful. Sure it’s pretty to look at, but none of us were playing sudoku for the graphics in the first place. Why is landscape mode gone? Why can I no longer easily glance down and see what numbers have been completed for the puzzle? Why does everything highlight in the blue color regardless of the color theme selected? Why are the highlighted cells different now? Why did you completely remove the menu screen? Why does removing ads cost $12, that is ludicrous. Sad to say I’m no longer going to bother with this app when there are others that are now just as capable without the awful design flaws this one now has. Worst part is that you literally didn’t need to change anything. You were comfortably sitting at almost 5 stars on the App Store with positive reviews almost across the board. You went and changed it completely for no good reason.

by Kiowa46

Expect a low score and problems because of the issues the developers built into this game. Furthermore, the layout of the game is detrimental for senior citizens and the developers scoring process.

The number choosing group is small allowing mistakes when touching and usually the wrong number appears. The developers suggest using their “floating numbers” to assist in choosing the correct number. Does not work since the “floating numbers” are also small allowing for mistakes. A simple solution would be to enlarge the number pad like most other Sudoku games. But they rather blame the player

This issues has an effect on your score and I believe it is the intent of the developers-Brainum- so every player will get a lower score and cause problems and frustration for senior citizens.

by Z Jar Head

I’m color blind & the old color scheme B4 the last update worked great for me ! I could see the numbers in the different rows & in the 9 different cubes all at once.

Now since the update the columns of numbers & the cubes run together as they don’t pop out to this color blind person anymore.

I contacted customer support & asked if I could have the old color scheme back, they said that that was no longer available.

Customer Support did ask if I had checked out the different options on the new update - & I told them that I had already tried, & non of the option seemed to help.

Then Customer Support asked if I had tried adjusting the color blind settings for my IOS device. I told them that I didn’t know about that setting. I played around with the different options & it seemed to help a little bit, but nothing like the old color scheme B4 the last update.

I’m still having some problems seeing the rows ,columns & cubes.
Because the numbers no longer pop for me -thus it takes me longer to solve the puzzle’s. Still can’t beat my old record times before the last update.

Also I would like to be able to compete with my friends playing the same games - even at the exact same time & I don’t see any settings for competition like that.