Accela Analytics app not working? crashes or has problems?

Accela Analytics Status

Last Updated on 2015-12-08 by Accela, Inc.

I have a problem with Accela Analytics

Are you having issues? Select the issue you are having below and provide feedback to Accela Analytics.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Accela Analytics? Report Issue

Common Accela Analytics Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Accela Analytics app on iOS and Android devices. Solve all Accela Analytics app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Accela Analytics iPhone Issues and Solutions

Accela Analytics iOS app crashes, not working, errors
Accela Analytics iOS app network issues
Accela Analytics on iOS has black/white screen

Accela Analytics Android App Issues and Solutions

Accela Analytics has errors/crashing/not working
Accela Analytics server network connectivity issues
Accela Analytics has black screen

Accela Analytics iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Accela Analytics app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Accela Analytics app crashes or not working on Iphone (iOS):

Close and restart the Accela Analytics app on iPhone
Update Accela Analytics app to the Latest Version for iOS
Uninstall and reinstall Accela Analytics iPhone app
Update your iPhone to the latest iOS version

Fix Accela Analytics on iPhone unable to connect to server/internet connection issues::

To resolve Accela Analytics network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Accela Analytics black/white screen (blank screen) on iPhone:

Follow the Accela Analytics iOS app troubleshooting guide Here →

Accela Analytics Android App Issues and Solutions

Fix Accela Analytics not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Accela Analytics app issues:

Force Stop the Accela Analytics App
1. On android, goto "Settings" » click Accela Analytics app. » click "Force Stop".

Update Accela Analytics to the latest version on PlayStore

Clear Accela Analytics App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Accela Analytics app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Accela Analytics.

Fix Accela Analytics unable to contact server/ Accela Analytics internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Accela Analytics » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Accela Analytics » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Accela Analytics on android.

Solve Accela Analytics black/white screens issue on Android:

Follow the Accela Analytics android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Accela, Inc., developers of Accela Analytics.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Accela Website

Privacy Policy: https://www.accela.com/privacy-policy

Developer: Accela Apps

About this app

Accela Analytics lets you easily access and analyze the Accela Automation® enterprise data behind your government operations -- anytime, anywhere, and on the go from your iPhone or iPad. Accela Analytics is the perfect tool for government executives to access the full potential of government transparency, right at their fingertips. Graphs measure activity over time, and maps help you spatially visualize workloads, permit volumes, and staff deployments so you can plan with confidence. The dashboard highlights trends and activity for permit applications, license renewals, enforcement cases opened, and more. Add important records to your Watch List for quicker access and simplified tracking. Planning your resource allocation for the week? Preparing for a big meeting? Requires an Accela Automation account and Accela Automation 7. 1. 0 SP 14 or 7. 2. 0 FP2 Hotfix 16 or higher. • Uses latest Accela Construct APIs and SDK to access Accela Automation® enterprise data. • Uses latest Mobile Gateway (same as other Accela Apps). • Enables App and Agency Administration via the central Admin Portal.