Contact VH1 Support

by Nihilism101

first off, i love a lot of vh1’s programming. i have no issues with the actual content; my qualms are with this trashy app. if you close the app for a half second or even pull down notification center (without closing the app) it starts your show over and makes you watch thousands of garbage ads before maybe giving you the chance to fast forward to where you left off. incredibly inconvenient for people with lives that have to check emails, watch the time, etc. even when we’re watching tv. we get it. you want the ad revenue. (and no, the fact that the app is free is not an adequate justification for any of this. your users are paying a lot of money to still subscribe to cable in the age of netflix/hulu. and even if your absurd capitalist explanations “justify” the obscene amount of ads, there’s absolutely no excuse for having such a useless, nonfunctional app when clearly your users are crying out for changes to be made and, again, WE ARE PAYING MONEY TO ACCESS THE CONTENT ON THE APP.) now please give us a functioning app or drop the false pretenses and admit you don’t care about anything but profit

by Imani1989

I pay for my cable service so I don’t understand why after signing in that there’s like 20 commercials for a 40 minute show. If I get a text or a phone call the show starts all over again and I have to sit through the whole show all over again. Total waste. Other apps that I use on a daily like tlc and lifetime don’t give this trouble. Don’t waste your time with this app.

*****update
I understand that this app is ad supported however it is not free of charge because I have to sign in to my cable account that I pay for in order to view your shows. It seems like your response to my first review and to many others is bogus. This app isn’t worth the free download. There’s a ridiculous amount of commercials and it doesn’t save the spot. If you receive a phone call or leave out the app for any reason the show will restart and you will be forced to sit there and watch it all over again. No one is looking for a nonsense response just fix the app. It clearly needs the help based on previous reviews.

by Empress101

I decided to watch a episode of love and hip hop holiday and boy was it a painful experience, it was so painful deleted the app, right before I was painfully waiting for the end. First and foremost, the last 10 mins of the episode had so many commercial breaks, the episode would get interrupted, every 1-2 mins after a argument or highlight for a 2-4 min commercial break...it’s like I was at the end of the episode and I couldn’t even reach the end the last 10 mins had more than SIX: 3-5 mins commercial breaks my blood pressure began to boil and boil and not only that at the end of multiple commercials segments the commercial would just freeze and you would have to press play multiple times for it to restart, hoping that it wouldn’t freeze again...it was so painful, my chest started hurting it took me so long to get to the end of the episode, I literally closed the device and deleted the app immediately !!! It’s 2018, a app shouldn’t be this bad from a television company