Contact Disneyland Lines TP Support

by Jaycee-99

I have used this app for years and found it really helpful, especially the chat. Unfortunately while the wait times are still great to have, the chat has become a tremendous waste of time. It used to be that you could see all kinds of great up to date info from experts. I really was helpful for planning that rare vacation. But a very small group of “liners” have completely taken it over. You have to read their personal thoughts on things like homelessness (people “want” to be homeless), immigration (anyone without insurance must be an “illegal alien”), and such mundane things as how someone feels about stubbing their toe. I wish I was making these up. What any of this has to do with disneyland is beyond me. The chat moderator seems to think that this is fun for us to read and we can “chose” what to read, but you can’t find any good information without sorting through the personal stuff people post online. Use the online version and print your itinerary, or get the app for the wait times. But save your precious time and stay away from the chat, we take disney vacations to get away from this sort of thing. Look for up-to-date info from other sources that are true travel sites with useful information.

I used to recommend this to all my friends, but was embarrassed after the last person asked why I thought this would be useful. So sad to see something so good fall so far because some people they can’t find another venue for their social needs.

by DebiDom4

We took our kids to Disneyland for the first time this week. I haven’t been in years. My twins are 5. I attempted to use the app and create plans for the best of with kids day and other suggested similar plans. I had a hard time going back and forth on the app trying to locate the plans I created bcuz everytime I had to use my phone for something else it would kick me out. Took too much time to get back to where I needed which o didn’t have the patience for while trying to plan my day. Got to Disneyland City Hall to talk to them about plan for day and clarification on best way to use our Max Pass. Showed her the plan from this app and she told me it was way too much jumping around to do with kids and lay out a plan for me step by step with what rides to go on, when to plan next fast pass.... etc. and it was perfect. For me, this app was useless and I didn’t even use it. All I needed was the Disneyland app and I had everything I needed for both parks. Disappointed I paid for this not to get anything out of it.

by Jasongillespie99

This app is horrible. It was never even close to being right on any wait times. The app would say the wait time was 15 minutes but the wait would really be 45 minutes. Our trip was from 2-4 August and during that time it never once was correct. It couldn't even correctly tell you if a ride was closed. I tried using the plan function for a 2 day with small child choice, but it continually had me Trying to do rides that were way over any small child's height requirement. I found that the free apps were way more accurate and helpful. I spent 1.99 for the week membership and I should have just given that money to a homeless person hanging out around the park. At least then someone would have got something useful out of my money.