Contact Rue Morgue Support
Company Name: MARRS Media Inc
About: Launched in 1997 by Rodrigo Gudiño, RUE MORGUE is the world’s leading horror
in culture and entertainment brand, spearheaded by its multiple award-winning
magazine, RUE MORGUE and RUE MORGUE DIGITAL; RUE MORGUE TV specialty horror
channel; RUE MORGUE LIBRARY book series; RUE MORGUE PRESENTS FRIGHTMARE IN THE
FALLS horror expo and RUE MORGUE PRESENTS CINEMACABRE MOVIE NIGHTS monthly film
series.
Each issue features the lat.
Rue Morgue Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Rue Morgue Magazine Website
Privacy Policy: https://rue-morgue.com/privacy-policy/
Developer: MARRS Media Inc.
Privacy & Terms:
https://www.rue-morgue.com/privacy-policy/
Can I trust Rue Morgue app?
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3 Most reported problems 😔💔
Ripped off !
by SwankCat
I subscribed to digital Rue Morgue for a year and then renewed. Recently, I had to delete the app to correct some technical problems on my iPad. When I restored purchases, it recognized only my current subscription and NONE of the previous issues. I complained online with no response.
Two weeks later, the app is updated after a years-long dormancy. I thought “Great! Perhaps this will fix my missing issues problem.” No. Just the opposite. Now the app will not only not recognize my past issues, it doesn’t recognize my current subscription either. I was only two issues in with four more to go. Now, I have ZERO issues from my subscriptions in my digital library despite paying for two years worth.
Screw you, Rue Morgue. I’ll never subscribe again.
Don’t use this app
by Richardpalley
While I enjoy the magazine, this app is terrible. With the last update, I have lost access to both purchased and subscription issues. Further, after multiple emails to the in-app support, I have yet to receive any kind of response, I’m terminating my subscription. Even if I was to be understanding about app upgrade related issues (which I generally am, having been on the developer side before), the lack of response to multiple requested for assistance is not acceptable. Stay far away from this app.
Horrible service
by Arfon Chunks
I subscribed and was very happy with the magazine. After l had to reinstall the app l lost all of my back issues- ‘restore issues’ was unsuccessful. I tried to email Matt’s but that failed too because my browser, Firefox, does not have JavaScript. So, all my issues gone. Don’t throw your money set! I tried emailing the fraudsters but even that returned an error. Do NOT buy anything from this company - a bunch of rogues!
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- Pulling issues faced by users like you is a good way to draw attention of Rue Morgue to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Rue Morgue customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rue Morgue.
