Contact PREP プレップ 総合防災アプリ Support
Company Name: RC Solution Co.
About: PREP is currently available in Japanese only. If you have Yurekuru Call and
prefer English, we recommend keeping your current version.
PREP プレップ 総合防災アプリ Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with PREP（プレップ） - 総合防災アプリ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PREP（プレップ） - 総合防災アプリ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RC Solution Co.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Yurekuru Call Website
Privacy Policy: https://www.rcsc.co.jp/yurekuru-privacy
Developer: RC Solution Co.
Privacy & Terms:
https://www.service.rcsc.co.jp/prep-policy
https://www.rcsc.co.jp/privacy
Read 3 Customer Service Reviews 😭😔💔
Yurekuru was so much better.
by Kagerou313
Let’s start with the first issue. The app states Japanese and English language, but English support was removed when transitioning to the PREP app.
Either this should be changed in the App Store or the developers should notify us as to when an English version should come. Please, don’t leave us hanging either.
Second. I logged in earlier this week and updated the app this morning. After updating, my account logged out. Minor problem? Yes. Completely avoidable? Most likely.
Most concerning are the notifications. You can choose what type of push notifications to get, but they’re not working correctly. I get so many push notifications, it’s hard to tell if they’re important or not. Turning off the type of notification does nothing for heavy rain alerts.
Even then, there’s no threshold for heavy rain alerts. Yurekuru had a great system for allowing us to choose the severity of earthquake alerts. I think this app would be so much better if we could tailor our alerts just like we could on Yurekuru.
So for now, and this gets one star. It’s going to take more than English language support to change my mind.
If I have family in Japan I must pay to get the alerts in the USA…
by Hiroki Kam.
I feel we should be permitted to use two locations for free, rather than just one… I have had to rely off NHK app to give the earthquake notifications when I am not in Japan… I would like to keep up with my family without having to pay.
Yurekuru Call was much better when I could set my home location rather than use my current location only…
I’m very disappointed.
SELFISHLY Too little too late
by Tamz Dezignz
When people have apps set to auto-update... warning to not update AFTER THE FACT is a little late. I have been paying for the subscription and feel this company disrespected the people who have invested not only their money but their faith in this company and your app.
Every day your US military affiliated members are denied service more and more and this is a fine example of a life or death denial of service. You should be ashamed.
Have a Problem with PREP（プレップ） - 総合防災アプリ? Report Issue
Why should I report an Issue with PREP（プレップ） - 総合防災アプリ?
- Pulling issues faced by users like you is a good way to draw attention of PREP（プレップ） - 総合防災アプリ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PREP（プレップ） - 総合防災アプリ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PREP（プレップ） - 総合防災アプリ.
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