Contact FLYING Magazine Support

The digital edition is a joke. The latest app revision made it so I couldn’t access my downloaded issues offline, so I deleted and reinstalled the app. Then it didn’t give me an option to restore my iTunes purchase. I e-mailed technical support a few days ago but no response yet. I called Flying customer support today but they said they don’t provide support for the digital app. Then they told me the e-Mail address I used was wrong (it was the one in the app) and proceeded to give me another e-mail address to contact them with. I’m about to contact Apple and request a refund for my subscription. It’s pathetic. You guys could do so much better. It’s probably time for me to pull the plug for good until you decide to go back to monthly issues anyhow. So long Flying Magazine. I’ll stick to my monthly AOPA mags and maybe add Plane and Pilot instead.

It used to be a decent app. It had its problems, but you could easily find your saved issues. Most importantly you could scroll though a digital magazine, page by page pretty much like a print version. Now an issue appears like a collection of FaceBook posts. Hugely disappointing. Probably the end of a lifelong (since I was 16 - I’m 63 now) relationship with first the print editions and for the last several years, the digital version. 😢

I have a subscription, but every month the only way to download the magazine is to purchase the single issue, download it and then ask for a refund from Apple. I have deleted the app, logged in again, restored purchases, but nothing works. Very frustrating.