The KATT Status

Published by Cumulus Media on 2023-01-24

Download the official The KATT app, it’s easy to use and always FREE! With
the official app, you can stay connected from work, home, or on the road. Follow
us on social media, get access to all our other unique content, features and
more! - Access all your favorite podcast shows on demand.

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Common The KATT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The KATT app on iOS and Android devices. Solve all The KATT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The KATT iPhone Issues and Solutions

The KATT iOS app crashes, not working, errors
The KATT iOS app network issues
The KATT on iOS has black/white screen

The KATT Android App Issues and Solutions

The KATT has errors/crashing/not working
The KATT server network connectivity issues
The KATT has black screen

The KATT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The KATT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The KATT app crashes or not working on Iphone (iOS):

Close and restart the The KATT app on iPhone
Update The KATT app to the Latest Version for iOS
Uninstall and reinstall The KATT iPhone app
Update your iPhone to the latest iOS version

Fix The KATT on iPhone unable to connect to server/internet connection issues::

To resolve The KATT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The KATT black/white screen (blank screen) on iPhone:

Follow the The KATT iOS app troubleshooting guide Here →

The KATT Android App Issues and Solutions

Fix The KATT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The KATT app issues:

Force Stop the The KATT App
1. On android, goto "Settings" » click The KATT app. » click "Force Stop".

Update The KATT to the latest version on PlayStore

Clear The KATT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The KATT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The KATT.

Fix The KATT unable to contact server/ The KATT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The KATT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The KATT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The KATT on android.

Solve The KATT black/white screens issue on Android:

Follow the The KATT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cumulus Media, developers of The KATT.

100% Contact Match

Developer: Cumulus Media AMP CRM

E-Mail: [email protected]

Website: Visit The KATT Website

About this app

Follow us on social media, get access to all our other unique content, features and more! - Access all your favorite podcast shows on demand. - Wake up to your favorite show with our alarm clock. Download the official The KATT app, it’s easy to use and always FREE! Record a personal message to play before waking up to the show. With the official app, you can stay connected from work, home, or on the road. Please note: TheKATT features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s TV Ratings. To learn more about our digital audience measurement products and your choices in regard to them, please visit more information.