Service 1st Mobile Banking Reviews

Service 1st Reviews

Published by on 2024-10-31

🏷️ About: Enjoy a safe and secure way to manage your accounts on-the-go! At Service 1st Federal Credit Union, our promise to our members is to provide a lifetime of financial services to meet your changing needs. Service 1st Mobile provides you a convenient and secure way to manage your accounts, view cleared checks, make deposits, pay bills and view your transaction history.


       


Is Service 1st Safe to Use?

We Investigate the app owner's website (Service1.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 4,112 combined software reviews.

Is Service 1st Safe?
Service 1st Mobile Banking appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Service 1st Legit?
Service 1st Mobile Banking appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Mobile Deposits

I checked with the teller at the desk who told me there is NO restriction with performing a mobile deposit however when I try to do it on Service1st it tells me that it’s disabled. I’m out of state most of the time so this function would certainly be helpful. I have no clue why the teller would investigate it and tell me I have NO restrictions but this stupid app says differently. Fix the mobile deposits.

Annoying

My favorite feature - and 99% of the time only reason for using Service1st - is/was the quick view. That feature (at least for me) is gone. I don't have any other use for Service1st .

I'll wait until the end of the month, but if it isn't back, Service1st is gone. In the age of cellphones, why keep it? I can just as easily log into my account on the website from my cellphone. It takes the same amount of time and gives more options.

Fix log in screen

I checked to see if my app needed updated and it does not but I cannot access the Face ID or save password function does not show up. This is super annoying every time I want to see my balances I have to type the password in.

Review on Upgrade

My review is regarding the recent upgrade to Service1st . I prefer Service1st prior with being able to see my balances on quick view without having to log into my account every time I'm curious too what my balances are. It was more handy, time efficient and spent less screen time on thee phone.

Wonderful bank

We feel like family at this credit union and appreciate all the help and support from Ms Tina Cupp she should definitely be employee of the year award for going out on a limb and having faith in my husband and myself and giving us this golden opportunity to prove ourselves to this bank and we are now proud owners once it’s paid off of a new car thanks for all u do

Log in

The only downside to Service1st is when I try to log-in after 11PM it is a struggle. I either get an error or message about system maintenance. It is hard when I am out past that time and traveling and can't transfer over money or even look at my balance. That is all.

Mobile deposit needs improving

Service1st is smooth and easy to use, but the mobile deposit feature only works half the time. It will frequently fail to let you capture an image of the back of your check, instead immediately processing the deposit after capturing the first image. It won't allow you to fix the error and capture the image of the back. It's very annoying to have to explain this to the bank whenever I have to physically deposit a check that says "mobile deposit only" on the back.

App good but!

App is good but would be great to be able to add notes to money transfers like main site. Also photo deposits needs work sometimes very difficult to use.

Great App

I love Service1st it’s so easy to use and everything is at my finger tips!!!

Great people; great service!

I am always greeted with a friendly smile!
Jana is the absolute BEST! CopperDragons

Great app

Love Service1st . With living out of state it helps make it easier to keep banking with such a great credit union!

App

l like how easy Service1st is to Use

Great app!

I love Service1st! The only thing that would be great is to be able to transfer to one of my saved external banks via the mobile app instead of having to go on the internet website to do the transfers.
..but otherwise I love Service1st and use it often

Mobile App

Makes life so much easier when it’s an app on my phone! Thank you!!

Fix the log in function

I have to re enter my password EVERY time I want to check balances or even enter Service1st . Even with “save password” on, it still prompts. And the Face ID option completely vanished. Yikes

Awesome app

I was so excited to find out that this credit union had an app and was surprised to find out how fast and convenient it was!!!! Love it!

Great App!

Very easy to use, and quickly navigate to where you need to go. I love that it is formatted for iPhone and iPad as well.

Shamokin Dam Service 1st office

Will never deal with a regular bank the rest of my life… Because of Service 1st Credit Union. I Will always have a credit union. Love all the employees at the Shamokin Dam branch.

Transfer

Would like to see the the process of my transfers when I move money to checking, saving ,etc

Awesome!!

Everyone is great and helpful there!! Best moneying place around!!!



Is Service 1st Safe? 🙏

Service 1st Mobile Banking appears generally safe, but use with caution. JustUseApp Safety Score for Service 1st is 33.3/100.
This assessment is based on our NLP analysis of 4,112 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

88.6% of users say app is safe 👍
88.6%

10.9% of users have some concerns ⚠️
10.9%

0.5% of users say app is risky 🚨
0.5%


Is Service 1st Legit? 💯

Service 1st Mobile Banking appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Service 1st is 33.3/100 .
This conclusion is based on analysis of 4,112 user reviews.

🔏 Privacy & Data Safety

Service 1st collected the following data from you:

  • Data Used to Track You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Contact Info
    • Other Data



How was your experience with Service 1st Mobile Banking? Post a Review




Features

Service 1st Mobile provides you a convenient and secure way to manage your accounts, view cleared checks, make deposits, pay bills and view your transaction history.

Service 1st members may use our Mobile Application free of charge; however, your wireless provider’s messaging and data rates may apply.

In addition to managing your checking and credit card accounts, you can use Service 1st Mobile for added peace of mind.

At Service 1st Federal Credit Union, our promise to our members is to provide a lifetime of financial services to meet your changing needs.

Whether you are in between flights, car shopping on the weekend, or just at home relaxing, you can apply for a Service 1st loan anywhere, anytime through Service 1st Mobile.

  Contact Support
Developer:
Service 1st Federal Credit Union

Contact e-Mail:

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