Contact Remote Mouse Support

by Mr. Icee

I’m unaware if it’s some sort of error but I am not unable to use it at all, used to show my computer via wifi just fine, I would pay if I was given the option, and not forced. seems very slimy to allow me to use it and suddenly now I can’t connect via bluetooth when it won’t show up via wifi, like it always would.

excuse the run on sentences but I don’t care to write this review with perfect grammar because of how lame of an action this is, I was allowed to use bluetooth to connect to my computer now I can’t, I can’t even use it so I might as well delete this app.
I don’t know who’s idea it was to try and nickel and dime us but you’ve lost a formerly loyal customer. until I can at the very LEAST use remote mouse via wifi I’m not gonna consider spending 14 dollars, I was fine with this glitch when I could also use bluetooth but they moved it to be behind a paywall, I’m probably just gonna find some way of solving this without their app such as a touch screen bluetooth mouse alternative. don’t waste your 14 dollars on people who clearly don’t care. I may be wrong given this is some sort of software error, but it doesn’t seem like that, it seems very suspicious.

edit:

I’m not the only person having ip/wifi connectivity issues, so it isn’t something on our parts. if I can’t use the base service for free without all the extras you don’t deserve my money. I’m sure the paid version works, not cool guys.

by SOLOW Coastin

Like you may have seen in other reviews, I too have had a decent experience with this app within the first month or two of use.
No connectivity issues, no glitches or bugs, and it operates very smoothly. I just open up the app, PC is immediately connected and fully operable through the app. How convenient!
Why pay for an app that functions perfectly fine in its "free" stage?? I could pay for it. I mean, its only $15 for the full experience. Not bad! Well, heres the thing. Once you make it very clear that you'd rather stick with the basic free version, eventually the whole app just goes to $#!+. Strange.
With that being said.. last week I thought to myself "maybe I'll just buy the pro version. I've used the app long enough to trust it", despite my previous disappointment.

Well.. I paid the $14 and to this very DAY, it does NOT WORK. My PC shows up in the connections list, phone and pc both connected to the same WiFi. But to no surprise, I keep getting an "unable to connect" alert. Same thing I kept getting before I wasted $15 on this joke of an app.

In conclusion, I'm done. Highly convinced I have been scammed and I will be reporting this app. Good riddance.

by Ja929

Since the upgrade and move of the switch panel and mouse to the bottom of the screen I am having more problems to move the mouse from my phone as the bottom half of the screen now has the panel and the buttons and that requires to slide my finger on the upper screen half which is quickly tiring my whole hand and arm. Also now the option to switch off is way to the right of the switch panel which makes is hard to hold the phone, slide the panel and to push the button using my left hand only.
For that reason I would like to switch to the older version with the switch panel and mouse at the top of the screen which eases up the use for me and makes the app more accessible.