Contact Remote Mouse Pro Support
Company Name: Yao Ruan
About: Remote Mouse™ turns your iPhone or iPad into a user-friendly remote control
for your computer. It simulates the function of wireless mouse, keyboard and
touchpad, also provides a variety of specialty control panels, such as Media
Remote, Application Switcher and Web Browsing Remote, which helps you perform
specific operations more quickly.
Remote Mouse Pro Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Remote Mouse Pro. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Remote Mouse Pro. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yao Ruan
Read 3 Customer Service Reviews 😭😔💔
Was great but not any more...
by 1hoon6679
App was amazing and worked perfect in the past. As of recent I have had a problem. I will paste my issue below because I tried to send in a support report through the app but was unable to send... I looked online but couldn't find a place to go to report my issue. So last place I feel I can be heard is here. App was 5 stars prior to this issue in my opinion but at this point it's just about useless... so here is my problem, I have an issue when moving the mouse with the app. When I move it across the screen it is not fluent. The cursor will be jumpy and will cause me to over shoot my target. In other words it appears laggy. I do have my phone connected directly to my pc through wifi sent out from the pc. In theory it should have a better response time since I'm not running through a router. I haven't used the app very much recently but have noticed that any time as of recent the mouse will be jumpy as I try to move across the screen.
NOT CONNECTING
by Apmorales
It is not possible to connect my iphone 6s to my computer trough wifi. I downloaded the program to my mac and I started using the app in my ipad. It was connecting fine. After a few days my app kept crashing over and over. So. I decided to give it a try in the iphone app because usually iphone apps are much better, so I bought it. BS. It doesn't even detects my computer. My ipad seems to connect just fine and my iphone wont. Please fix this or I seriously want a full refund on this app and my ipad app. And also. I hate that we have to pay for the app and inside the app theres more stuff to buy and the app doesn't even connects that good to the computer to actually be worth the money we have to spend in order to have the actual FULL version. Enhance your app. Its not very useful in real world.
UPDATE:
STILL NOT CONNECTING FROM MY BRAND NEW IPHONE 7plus and my MACBOOK PRO 15 inch 2017 running macOS Sierra. What a bummer.
Pro is free mode with landscape; many features still locked
by DJ Keens
While I believe it unlocks landscape use and ads (though I don't even remember seeing them) it does not unlock all features. Media remote, web remote, and others still remain locked behind a pay wall.
The description itself does not clarify what pro actually does. It is the same description as the free version. In particular, controlling volume, which is in both version descriptions, implies it is available in all versions when actually media remote (an additional paid feature) is required to use it.
This app is deceitful in its feature descriptions and quite frankly too expensive to to fully unlock all features. For the basic use, sure it works but I cant give it more than one star due to the deliberatly deceitful descriptions and purchase options.
Have a Problem with Remote Mouse Pro? Report Issue
Why should I report an Issue with Remote Mouse Pro?
- Pulling issues faced by users like you is a good way to draw attention of Remote Mouse Pro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Remote Mouse Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Remote Mouse Pro.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
