Daily Mail app not working? crashes or has problems?

Daily Mail Status

Published by on 2023-12-21

The MailOnline (Daily Mail) app gives you everything you expect and love from
the world's largest English-language newspaper website, with quick, easy and
free access on your iPhone or iPad - accessible even offline. Feed your daily
addiction with stories and photos from all top channels: US, UK & World News,
Celebrity & Showbiz, Sports, Femail, Science & Tech, Health, Money, Travel, and
many more! Download our news app toda.


I have a problem with Daily Mail

Are you having issues? Select the issue you are having below and provide feedback to Daily Mail.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
475.0%

Not working
62.5%

Crashes
25.0%

Connection
12.5%


Reported Issues: 38 Comments

By Janette   1 week ago


Same two day old news being uploaded on android, no updates. App has been deleted and installed but same issue.

By Paulene McGarry   2 months ago


I'm subscribed to Mail+ but keep having to delete and reinstall the app. The articles are not showing as available to view all the time

By Bill Abroms   2 months ago


App is not updating events. I'm seeing the same news everyday, nothing new. Should I delete the app and resinstall?

By Hazel Ginns   5 months ago


When I read the first page all is ok. If I read a second page article and press.... back.... it keeps going back to the first page. Is this my i pad? I have uninstalled the App and reinstalled it but the same happens. It is a bit frustrating when reading pages 5,6,7 etc and ...Back...only reverts to page 1. It is my morning ritual to read and I do purchase the Saturday Mail , so I just wonder if there is anything I can do to resolve the issue.

By Bo   6 months ago


Photos often don’t load or load excruciatingly slowly

By Charles Hopkinson 😀   6 months ago


Mailonline does not work on Pixel 7 devices. I suspect ... 1) You know that already ! 2) It's because Pixel 7's will ONLY run 64 bit APP versions. 😁

By John Epton   6 months ago


When I open new style comments (‘conversation’) on my IPad it freezes and I have to restart my Ipad. Very annoying. How do I cure this?

By Paul Wanless   7 months ago


The nectar points link has not worked for the last few days. It displays a message saying there is a problem which is being attached to. The puzzles icon at the foot of the front page does not work. I cannot access the crosswords. A similar message to the above is all that appears. Your telephone lines are suffering an outage, whatever that means. Can the problems be solved by me or must I wait for you?

By Dafydd Roberts   8 months ago


Mail Online app freezes on my new Pixel 7. I've had to uninstall it. Times and Guardian apps work just fine! Mail Online worked perfectly on all my previous old phones.

By Rhodri Walters   9 months ago


Mail app crashes on my Samsung galaxy, typically when I have zoomed in. I have updated the App to the latest version.

By Marion Woods   1 year ago


On iPad, when I open the new style comments, it freezes, I can’t get back to the article,and I have to leave the app.I’ve tried deleting the app and reinstalling but it’s the same.I see others have had the same problem!

By Stuart straker   1 year ago


App keeps crashing on new pixel 7 phone. Worked ok on previous samsung

By Ells   1 year ago


When I open the new type comments on my iPad, it very often just freezes, and I have to close app and reopen. Very annoying.

By Steven Morren   1 year ago


Mail on Line app keeps disappearing from my Google Pixel 7 phone. Happening all day. It's a bloody pain. Uninstalling the app then installing it does nothing. Same problem!

By Dan   1 year ago


Pixel 6 pro. App keeps closing. Deleted and reinstalled 3 times. It's tiring.

By Karen Trower   1 year ago


Daily mail app keeps freezing and not responding on pixel 7

By Ray Tong   1 year ago


Still crashing on Pixel 7 even with the system update (dec)

By Stephanie   1 year ago


I have a Pixel 6 and the Mail app keeps closing, it's unreadable. I've re-installed it endless times but nothing helps.

By AH   1 year ago


It keeps freezing on one story and is not letting me open any others.

By Chris hillman   1 year ago


Keeps sticking on the same page Have deleted app and reinstalled , but it still keeps happening

By Margaret Craggs   1 year ago


If I read an article it keeps opening and does not allow other stories to open. How do I fix this. I’ve deleted app several times but the problem is getting worse.

By Jeff Williams   1 year ago


Changed phone to Pixel 7 and now have constant crashes. A lot of Pixel phones don't seem compatible with Daily Mail app. Has anyone got a proper solution Have done everything suggested on this and other Forums but nothing works

By Marion Wilson   1 year ago


It keeps freezing on one story and is not letting me open any others.

By Carol Bates   1 year ago


MailOnline freezes on an article and I can’t access anything else

By Carol Bates   1 year ago


MailOnline freezes on an article and I can’t access anything elsr

By stuart hopkins   1 year ago


New phone pixel 7 2 days in installed mail online using it for 4 year never had a problem untill now crashes freezes everytime i use poor app.

By Mike Warr   1 year ago


App freezes on page and will not allow to forward to next page.

By Tim Lomas   1 year ago


Keeps crashing, also if I type comments they rarely appear and the pop up keyboard seems unresponsive and crashes virtually every time ,I use an android tablet

By Julie   1 year ago


Pages freezing on iPad Pro for about 2 weeks now …..

By Joanne Colby   1 year ago


Daily Mail app closes after opening, keeps shutting down on my Google 6 Pro

By Jeanne   1 year ago


The app will not stay open and will shut down immediately after I open it. Constantly. I have a Pixel Pro 6

By Mark   1 year ago


Constantly crashing on Pixel 6

By Jennifer Brooks   1 year ago


Stuck on one page on ipad. Tried deleting app and reinstalling but still won’t move on to subsequent pages

By P Forrester   1 year ago


After viewing a number of pages my iPad gets stuck on one page. I can still go back to see categories and summaries but when trying to open a new page it goes back to page it is stuck on

By Keith Gregory   1 year ago


The app keeps freezing. I reboot and it’s still the same. I deleted the app and downloaded again. Still the same.

By Andrea   1 year ago


Constantly crashes while using the app on my Google pixel 6 pro

By D.cuss   1 year ago


Every time I use the sports column it crashes

By BRIAN L RICHARDS   1 year ago


1) iPhone 13 running iOS 15.7 2) phone freshly powered off and on 3) start MailOnline app 4) scroll thru story 5) when getting to a point in the story (always the same story, same position in scrolling..... every time), the app appears to close/crash 6) restart app, same thing happens 7) Re-power iphone, same thing happens (crash/close of app) scrolling at the same location in the same story EVERY time 8) story is about Hurricane Ian with Gov. Rubio making comments. 9) This has been occurring 10/02/2022 at about 8-10pm VERY frustrating...please help. B


Common dislikes about Daily Mail app

- Censorship of comments not favorable to Islam and its violent adherents

- Promotes a significant number of articles promoting white anger

- Poor editing of stories

- Trashy ads with images not suitable for children



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About this app

Download our news app today and see what everyone is talking about. • Over 15 channels of must-read articles and photos - over 800+ stories and 1000's of new photos breaking every day! • Pre-load stories & galleries to access offline without reception - great for updates while commuting! • Choose your region (US, UK, AU or Rest of World) to ensure you get news most relevant to you. • Post your Comments on articles or Rate other comments that you like or dislike.  Feed your daily addiction with stories and photos from all top channels: US, UK & World News, Celebrity & Showbiz, Sports, Femail, Science & Tech, Health, Money, Travel, and many more!  The MailOnline (Daily Mail) app gives you everything you expect and love from the world's largest English-language newspaper website, with quick, easy and free access on your iPhone or iPad - accessible even offline.  Your Apple account will be charged for renewal within 24-hours of the end of the current subscription period and will identify the cost of the renewal to you.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  MailOnline always looks for the best way to deliver exclusive news and celebrity stories without compromising on quality.  The subscription will automatically renew monthly unless turned off within 24-hours of the end of your current subscription period.  Subscriptions may be managed by the user and may be turned off at any time by going into the user's account settings, after a purchase.  Note: DailyMail features Nielsen’s proprietary measurement software which contributes to market research.  Charging a small subscription in some cases is part of that effort.  In applicable cases Unlimited Daily Mail Content is available for purchase.  The cost will be charged via iTunes only after confirmation of purchase.  All terms and conditions can be found at app. co. uk/home/article-5975109/Terms. html.  Please see for more information.  Email us at iphoneapp@mailonline. co. uk if you have trouble with DailyMail or want to suggest new features. 



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