Contact Week Calendar Support

by RDub76

This app has pretty much everything that I’m looking for except this deal breaker; you have to have the native iOS calendar app installed if you want to receive event notifications. So when you get a notification, it’s from the Apple Calendar app; tapping on the notification takes you to the Apple Calendar app, not Week Calendar. If you don’t have the native iOS Calendar app installed, tapping on the notification takes you to the App Store to install the native iOS calendar app!

For a paid app, with a subscription plan (a subscription plan that, by the way, removed a few features that were in the paid app and now makes those available only if you subscribe and pay monthly) not having app specific notifications, etc. is ridiculous. Week Calendar explains the reason behind using the native iOS calendar for notifications on their site, but I call b.s.! This is just lazy programming! There are myriad calendar apps that all have their own app specific notifications. I’ve tried dozens of calendar apps and all the notifications worked fine; I didn’t miss any notifications, as suggested in Week Calendar’s explanation.

Their support is weak. I emailed them for support...no response. So they want to take $8 a month from me, but don’t offer support and lack some important features? I don’t think so. They should change the name of this app to Weak Calendar!

by Old Rocker And Roller

I have had the WeekCal APP for about 9-10 years. I purchased the full APP back then. It's great! I shared it with 4 other dives in my household. And I used Family Sharing to post events, etc.. Prior to 4 days ago, everything worked GREAT!! I noticed that colors changed on my calendar by itself? Neither of the 4 other iPhones are able to share my new inputted calendar events. (Meaning, they cannot see on their calendars what I place on mine). And, I cannot see on my phone, what they put on theirs. Also, NOW, they are being asked to purchase the PRO Update. What is going on? What was once a great app with no issues is becoming a bad thought.

The above is a message I sent out over a year ago. After that message went out, somehow, things went back to normal. Thank you. But now as of Feb 13, 2021, I am finding out that only 2 out of 5 devices I shared the paid app with are functioning correctly. On three of our devices, it’s saying in order to unlock features, I have to upgrade the app. Again, I paid for the app 10-11 years ago and shared it with my families phones. Their phones stopped functioning fully at the beginning of 2021. I did not find out about this till now. They are sharing my app. I would again, like them to have all the access that I have please.

by Calif SLP

**WARNING: Updating the app means that previously used features now require a Pro subscription. You will no longer be able to swipe between months.** I updated my app and now I must subscribe to get the functionality back that I had before. I purchased this app years ago (it was not a free download). Very frustrating that users are not warned of this before updating. In mini month view, I have a pop up prompting me to subscribe. I cannot swipe to other months or use the drop down. This has been my calendar for 10 years and now I’m held hostage because I was not warned before I updated. An app should never become less functional when you update it!
Update: I have contacted Week Calendar through the app. They asked questions and requested screenshots and video. I have also submitted the information they requested showing that the app was purchased 10 years ago prior to Family Share when my husband and I shared an iTunes account. For some reason, this is the update that triggered the subscription prompt (we’ve been using Family Share for awhile). My husband has the app in his phone, but doesn’t use it ever; however it is working fine. Week Calendar has not responded since I sent the info a week ago.