Australia Post Reviews

Australia Post Reviews

Published by on 2026-03-25

🏷️ About: The AusPost app lets you safely and easily track and manage your parcels on your smart device. Download the app to access these great features: • Trusted notifications – Receive instant, legitimate and trusted notifications.


       


Is Australia Post Safe to Use?

We Investigate the app owner's website (Auspost.com.au), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
95.4%

🤬 Negative experience
4.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,299 combined software reviews.

Is Australia Post Safe?
Australia Post is very safe to use.
95.4/100

  Safety Analysis »»

Is Australia Post Legit?
Australia Post looks authentic and legitimate.
95.4/100



Read 12 Customer Service Reviews 😠💢

4.8 out of 5
Shipmate

I wouldn’t use shipmate ever. Avoid it. It costs a fortune. They didn’t consolidate my packages from the same retailer. There is limited tracking available. The estimated delivery times have blown out on 3 of my 5 packages. I would just get items sent direct from the us retailer. It will work out far cheaper.

Non Delivery

Didn’t not attempt to deliver I have been home ALL Day waiting. LAZY

Horrible

App is a scam

Sign up? Iphone7

I can’t get through the sign up part without it locking up? Tried numerous times and it goes no further than entering my name and accepting conditions.help!!

Cant delete an address

There seems to be no way to delete an address linked to my account, I’ve tried swiping, long pressing, editing. There is no option to delete an address, huge oversight.

Notifications don’t work

Despite having notifications switched on both for AustraliaPost and for all my individual deliveries, I’ve never once received a notification. Not ideal.

You the best 🌹

You are always the best We are really proud of you

Parcel Collection

It’s fantastic. Quick & easy!

At post

Awesomeness !

Buggy, don't upgrade

Crashes when attempting to apply a label on an overseas parcel

Great App!

Recommended App! Wish u guys like AustraliaPost.

The best post app

Impressive and informative



Is Australia Post Safe? 🙏

Australia Post is very safe to use. JustUseApp Safety Score for Australia Post is 95.4/100.
This assessment is based on our NLP analysis of 1,299 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

87.9% of users say app is safe 👍
87.9%

9% of users have some concerns ⚠️
9%

3.1% of users say app is risky 🚨
3.1%


Is Australia Post Legit? 💯

Australia Post looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Australia Post is 95.4/100 .
This conclusion is based on analysis of 1,299 user reviews.

🔏 Privacy & Data Safety

Australia Post collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Australia Post? Post a Review




Features

• Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers.

• Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app.

• Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible).

• 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery.

• Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office.

  Contact Support
Developer:
Australia Post

Contact e-Mail:

Website:

Privacy Policy: