Contact SYFY Support

If casting to TV don’t even bother with this app. It’s just nonstop commercials anytime you do anything. Even to rewind it’s another commercial! There’s no FF or rewind 10 or 30 seconds. Try to fast forward if you need to get back to your spot (because it won’t save your spot), ALL the commercials and then 10 seconds later another commercial! Forget trying to get closed captioning or even pause. Literally none of the controls work and sometimes you think you’re just watching a commercial but when it comes back it’s playing an entirely different movie! More frustration than its worth. What upsets me the most is no closed captioning. So people with hearing issues just don’t matter? Absolutely despicable. Shame on you for not fixing the problem. And stop asking people to tell you more about what they’re experiencing, just test it out yourself! You ARE the app developer. I’m not buying it that you don’t know these problems exist. I’m not the first one to comment. Just, shame on you.

About 20% of the time, the show casts without the picture, just the sound. There’s no obvious fix for this other than trying again later. Restarting the app, my phone, and the TV never helps. When I’m actually able to cast, the volume control displays every 30 seconds, and readjusts to a totally random number. I have to adjust the volume then QUICKLY close the app to set the volume for that particular episode. I could go on, but the quirks of this app just aren’t worth it. I’m working with the latest iPhone and a relatively new smart TV, so I’m not exactly bashing rocks together and expecting miracles. If you have any other option, don’t use this app.

The only show I care about is Face/Off and I’ve been waiting since season 7 to start watching it again. I finally have my chance and it doesn’t work. This app is the only app that isn’t working on our smart tv. You can get in but when you try to watch the show it just buffers and doesn’t load. It also glitches all the time. When and if It does work it’ll skip up to 10 seconds of footage at a time. AND the set up for the app on my tv is backwards....so once I select what season I’m on, the first episode it shows me is the last one SO I CAN SEE WHO MADE IT TO THE FINALE ALREADY?! The only thing that seems to work well are the repetitive ads.