Illustail app not working? crashes or has problems?

Illustail Status

Last Updated on 2024-02-20 by CatHand.org

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Summary of Illustail Problems 😠👌🔥

- Limited language support (only in Japanese)

- Only supports a few Boorus, needs more options

- Some users have trouble saving images or accessing them

- Video files not supported

- Large folders do not fully load

- Ads removal not worth it until issues are addressed

- App crashes when trying to view images from Danbooru after their API update

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Common Illustail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Illustail app on iOS and Android devices. Solve all Illustail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Illustail iPhone Issues and Solutions

Illustail iOS app crashes, not working, errors
Illustail iOS app network issues
Illustail on iOS has black/white screen

Illustail Android App Issues and Solutions

Illustail has errors/crashing/not working
Illustail server network connectivity issues
Illustail has black screen

Illustail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Illustail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Illustail app crashes or not working on Iphone (iOS):

Close and restart the Illustail app on iPhone
Update Illustail app to the Latest Version for iOS
Uninstall and reinstall Illustail iPhone app
Update your iPhone to the latest iOS version

Fix Illustail on iPhone unable to connect to server/internet connection issues::

To resolve Illustail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Illustail black/white screen (blank screen) on iPhone:

Follow the Illustail iOS app troubleshooting guide Here →

Illustail Android App Issues and Solutions

Fix Illustail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Illustail app issues:

Force Stop the Illustail App
1. On android, goto "Settings" » click Illustail app. » click "Force Stop".

Update Illustail to the latest version on PlayStore

Clear Illustail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Illustail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Illustail.

Fix Illustail unable to contact server/ Illustail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Illustail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Illustail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Illustail on android.

Solve Illustail black/white screens issue on Android:

Follow the Illustail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CatHand.org, developers of Illustail.