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Company Name: Axel Springer SE
About: Was die WELT Edition ausmacht:
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WELT Edition Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Axel Springer SE
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Contact e-Mail: digital@welt.de
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E-Mail: digital@welt.de
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3 Most reported problems 😔💔
Frequently fails to recognize your Apple subscription
by Dave McA
Very frequently when I try to open an article, it blocks me with a page for opening a new subscription. But I have one already through iTunes. The blocking screen allows input of an ID and password, but these are unrelated to iTunes Credentials, so I stayed blocked. I miss about 10% of my subscription days waiting for my complaint to Die Welt to be addressed. Apple denies any responsibility and refers the user to Die Welt. If Apple is going to put a publication in its Newsstand, it should give the paying subscribers what they paid for. Referring complaints to the newspaper is all wrong. Bad job by Apple as well as by Die Welt.
Very poor service
by Ovq02
I bought the app and a 2 yr subscription but neither me nor their customer support can get it to work. So the IT ticket is now open for a full week without their IT guys even responding. Poorest service.
Crashes all the time
by Pacofan
Very unstable. I have not been able to read a single article.
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