Contact mydlink Lite Support

I had my camera installed all of 20 minutes before my router notified me that a hacker was trying to break into my network using an exploit found in the camera. So I tried to remove the camera from my D-Link account, and this app doesn’t let you remove device once you’ve added it. So I open the web browser to try and login to remove it, and he told me that I cannot use chrome to sign into the website, which just might be the stupidest, most unprofessional thing I have ever encountered. So I tried to use Firefox, which is the only thing that allows you to use, and I couldn’t sign in with Firefox, so I’m screwed, and all I can do is throw out the camera unless I want to hackers trying to break into my network. EDIT: even better, I got another computer and finally managed to login with fire fox… And it tells me fire fox is an unsupported browser, and he only supported browser is Firefox. That’s right, you can’t login on any browser from macOS, because when you login on the only browser that it tells you you can use, it tells you you’re using the wrong browser. This is total garbage, it is unprofessional as I have ever seen, it’s a nightmare and I’m sorry I ever got involved with this. Dlink you have permanently lost a customer.

Just received my 2-pack of the new DCS-8000LH cameras to review. From the unboxing to getting them ready to use, they seem really nice. Too bad I can’t use them due to an oversight in the app. Coming from a company that makes routers, this particular oversight is inexcusable. When I go to set the cameras up using the app on my Wi-Fi network, it will not take my 32-character password. It’s limited to accepting 30 characters. Really? I entered my password 5 different times and encountered a “connection timeout” error each time. Then I realized upon the 6th try that when I typed the 31st character, it wouldn’t temporarily show the letter, indicating it wasn’t taking it. I called tech support and they said “it sounded like a limitation with the app” and with this particular model, there are no other workarounds for setup outside the app. So, because of this, these cameras are nothing more than paperweights. And I’m not changing my Wi-Fi password to set these up. Garbage setup. 😡

I have a lot of troubles with my cameras. I have three outside cameras, four inside cameras. I'm constantly making adjustments the auto day and night never work every time there's an update I have to make adjustments. These cameras are the worst and I wish I would've never installed them. I'm also very worried about hackers and them also hacking into D-Link what is their security I don't trust D-Link. Now these cameras I cannot even load them onto my new router which I upgraded because dlink does not have set up wizard working right now and have no timeline in the future to get it back on dlink support. What the heck is wrong with these people. How can they still sell their cameras when you can’t even load them on your wireless WiFi. This is criminal!!!