Contact True Backgammon Support

by F-red-b-head

I withheld judgement on the fairness of the dice to get a long term analysis. Ridiculous to claim the this works entirely at random - pay attention next time you leave a piece exposed - like clockwork the computer gets you, try gaining a substantial lead and then use auto finish… say all pieces at home with computer having 5 pieces outstanding; simple probability says you would win in this scenario more often than not, however with this app the opposite is true, computer wins probably 7 out of 10 times rolling multiple doubles in a row every time. Also the number of times the opening rolls are matching is preposterous not to mention the subsequent rolls often coming up as doubles. You can literally predict that if you get ahead the dice will immediately favor the computer by falling in perfectly favorable ways to very specific moves. Used to be good now it’s junk and not a good way to practice and relate to the real game as strategy here is based on knowing if you leave a piece open the computer will get you virtually every time.

by ToneDeafRabbitt

With its history and credentials, this game should be dominating the multimillion dollar backgammon app community. Instead, it’s a mess. Online play against random opponents does not work. No matches. It uses Game Center which is the old way of doing things and I have yet to be matched with one opponent. Standardized backgammon rankings are absent. No customer support option is offered. With all these deficits, this is one of the only apps which charges a fee to download. What is more is that it then asks you to make in-app purchases on top of the original cost. What a shame! Were this app offered for free, it would achieve the critical mass of members needed to have online matches. Then it could charge for extras — like standardized backgammon rankings, and all the frills on which other games are making a killing. Or ... just license out your credentials to one of the companies that is doing this right. I’m sure this is all well-intentioned but it is clear there is no sense of how to make a viable app in today’s “free economy” (where they can make obscene profits (good!) and give us the game we want)).

by Lopinabqqq

This backgammon is just like the rest of them…laughably predictable dice rolls to the advantage of the computer. If you leave any uncovered, they will get you. If they leave any uncovered, you won’t get them and their next roll will neatly match up so they’re covered. If they get you out in the second half of the game, there is almost zero percent chance you will roll anything to get back in. The computer gets back in on the first or second roll. What’s even funnier is that 9/10 times, you’ll get a high doubles after these little entrapments, after the computer is well on their way to bearing off. Please—just give us randomized dice rolls.

Edit (after getting the developers canned response): The AI knows the upcoming dice rolls too. Which is why they know exactly which spaces to leave open because they know the human will not roll the correct dice. This happens often: the AI leaves multiple marks open (even in home) and my dice sold never allow me to hit them. The only explanation is that the program watches the upcoming rolls and adjusts accordingly.