Contact iWatermark Support

This was one of the best watermark apps on the market when it works. It crashes a lot and uploading batch (multiple) phones the app crashes causing you to waste a lot of time reloading. After paying for $4.99 again I feel like I’ve been robbed. They want me to pay for another update! Smh Updates should be FREE for customers who have paid. This is about the 3rd time they have done this. They create a “new app” and force you to upgrade. After a recent update I have stopped using the app now forces you to select all photographs and gives the app access to all photos and videos on your phone previously you had an option to select the photos you want it to use on the app. I am not comfortable granting any app for access to my device in all of my photographs and videos. I do not appreciate that option no longer being available especially after paying for the app. I wish I could be refunded.

This app worked great-on the first 3 photos that I watermarked. It came highly recommended in a social media branding course I recently completed. After that, it just had this massive lag when you click “select photo” to watermark. Let me be more specific-lags of 72 seconds, 84 seconds, and 91 seconds on three different tries. Many times, the app quits after you select multiple photos to batch watermark. I’m still dealing with tech support who ask me “why are you using such an old version of iOS?” And I have the latest version! My colleague spent the $4 on the + version instead-I didn’t realize there were different versions-and it has worked seemlessly for her. I wonder if this is the case of both a bug free version ($4) and the version I bought being available.

Paid for the plus version on my iPhone7 and it worked great. Upgraded to iPhone XR, signed back in to the app, had to recreate the watermark and used the same png file. The background is not clear. I have checked it over and over to make sure it’s .png and it is and is from the very same source I used previously. Paid another 1.99 to try to basic version to test it and the background is still white instead of clear. Most upsetting is that I’ve already submitted the form for customer support as I’ve now paid nearly $7 for an unusable app.