Hostelworld app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Something else
46.2%

Login
34.6%

Not working
15.4%

Account
3.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hostelworld Problems 🔥

- Limited filter settings

- No ability to search for things such as rooftop access or hostels with a good view

- No assistance or responsibility taken for “Very Good” hostels on their site

- Removed features with no notice

- Ugly design

- Feature to filter reviews by age gone

📋 12 Reported Issues:

J
Javier Joseph Formosa 2023-06-15

To whom it may concern, I am sending this message to let you know that I am finding a difficulty to pay for my hostel. Basically, Hostelworld is not accepting my payments. Is there anything you could do regarding this matter? Thank you and regards Javier Joseph Formosa

E
Emma 2023-05-10

It says something went wrong, when I try to book

M
Mariama Jawara 2023-04-05

Hello, I can’t seem to see who else is coming to the hostel so I can get to know people before I meet them. It keeps saying “Something went wrong” after I agree to the terms and conditions and privacy notice.

R
RobHarvey 2022-11-16

I cant view current bookings in the app. Recent issue...it was fine for years

⚠️ Troubleshoot | Report Issue ⚠️
E
Elisabeth Montminy 2022-08-23

Can't log in and can't reset a password

I
Ian 2022-08-17

App isn't connecting to more than the front page, so I cannot login and I cannot book a hostel.

J
Jamie 2022-07-24

Hi, I'm having an issue with signing into the app on iOS, I have cleared my cache, deleted/reinstalled the app and turned off prevent cross trackers. I'm unable to sign in as it is just saying too many redirects whenever I click to log in

K
Katie 2022-07-22

won’t let me look at my current bookings on the app

G
Gonçalo 2022-07-10

My app doesn’t show a like or save button when searching for stays. I want to have a list of hostels, for planning, and I’m not able to.

⚠️ Troubleshoot | Report Issue ⚠️
R
Rebekah Johnson 2022-06-13

Just updated hostelworld app . Been making bookings .. Will not let me login in on app was signed out .. It was OK yesterday not now ...

D
Divya 2022-05-30

The app doesn't show my past bookings. Even when I go to my account, I can't access the past properties I've stayed in. It works on the website but not on the updated app.

N
Natalie Seagrove 2022-04-07

The app doesn’t work- when I try search for a hostel in the search bar nothing happens

Showing 1-12 of 12 reported issues:

Have a Problem with Hostelworld: Hostel Travel App? Report Issue




Common Hostelworld Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Hostelworld iPhone Issues and Solutions

  2. Hostelworld Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobilesupport@hostelworld.com

Website: 🌍 Visit Hostelworld Website

Privacy Policy: http://www.hostelworld.com/securityprivacy.php

Developer: Hostelworld.com




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