Are you having issues? Select the issue you are having below and provide feedback to Hostelworld.
- Limited filter settings
- No ability to search for things such as rooftop access or hostels with a good view
- No assistance or responsibility taken for “Very Good” hostels on their site
- Removed features with no notice
- Ugly design
- Feature to filter reviews by age gone
To whom it may concern, I am sending this message to let you know that I am finding a difficulty to pay for my hostel. Basically, Hostelworld is not accepting my payments. Is there anything you could do regarding this matter? Thank you and regards Javier Joseph Formosa
It says something went wrong, when I try to book
Hello, I can’t seem to see who else is coming to the hostel so I can get to know people before I meet them. It keeps saying “Something went wrong” after I agree to the terms and conditions and privacy notice.
I cant view current bookings in the app. Recent issue...it was fine for years
Can't log in and can't reset a password
App isn't connecting to more than the front page, so I cannot login and I cannot book a hostel.
Hi, I'm having an issue with signing into the app on iOS, I have cleared my cache, deleted/reinstalled the app and turned off prevent cross trackers. I'm unable to sign in as it is just saying too many redirects whenever I click to log in
won’t let me look at my current bookings on the app
My app doesn’t show a like or save button when searching for stays. I want to have a list of hostels, for planning, and I’m not able to.
Just updated hostelworld app . Been making bookings .. Will not let me login in on app was signed out .. It was OK yesterday not now ...
The app doesn't show my past bookings. Even when I go to my account, I can't access the past properties I've stayed in. It works on the website but not on the updated app.
The app doesn’t work- when I try search for a hostel in the search bar nothing happens
Complete guide to troubleshoot Hostelworld app on iOS and Android devices. Solve all Hostelworld app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Web Reservations International, developers of Hostelworld.
The world’s leading travel app & trip planner for backpackers on a budget who want to stay in the best hostels, have fun experiences and mix with like-minded travellers. Whether you’re backpacking in Thailand or exploring Italy, the USA or Spain… Access to the world’s best hostels, 24/7! “Hostels are the best way to travel and this app is the best way to find them. Making travel possible for everyone. + Rated on value, location, atmosphere etc. + Fun experiences to suit any backpacker or solo traveller. + Book whenever, from wherever. With new friend-making features, it’s even easier to go from solo to social before your plane hits the runway. + The best hostels for any budget. For travel tips and backpacking inspiration, check out our blog and follow us on social media. Please take a moment to review us on Hostelworld Store. Your feedback helps us improve our service for millions of travellers worldwide.