MVG Fahrinfo München Reviews

MVG Fahrinfo München Reviews

Published by on 2024-04-25

🏷️ About: The MVG Fahrinfo München app is a comprehensive public transport app that helps users plan their journeys and purchase the right tickets. It offers real-time predictions, reported incidents, and accessible journeys for stress-free mobility. The app also provides information on bike and car-sharing options, park & ride, taxi services, and mobility partners. Users can access network plans, event tips, and customer service details at the tap of a button.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
53.8%

🙄💅🫥 Neutral
25.8%

👿🤬😠 Negative experience
20.3%

~ from Justuseapp.com NLP analysis of 254 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The connections per station feature is great for planning trips.

- The active system delays feature is helpful for avoiding delays.

- The app is useful for traveling with children and using public transportation.

- The app has a monthly pass feature.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Horrible update, app no longer functions

2022-05-22

Same comments as others, lack of maps and English language support is a big step backwards and frustrating.

The bigger problem is the lack of ipad support. MVGFahrinfoMünchen isn't formatted or usable on an ipad.

Please rollback!

I hate it

2022-06-23

Horrible app, not happy they removed English and the better functioning older version. Doesn't make much sense. With the updates to google maps lately, MVGFahrinfoMünchen is out of date (and out of touch). Might as well just delete this one from the phone.

Total dissaster

2022-07-24

What is that? Nothing, I mean nothing works. My wife is using MVGFahrinfoMünchen every single day and at the the very basic functionality stopped working, so she can't buy her ticket. I have tried it on my phone and I was not able to log in or add my credit card! Please fix it now!

Google Maps is more accurate

2022-08-25

MVG gives the most convoluted route. It does NOT handle SBahn routes well. Usually suggests circling back to HBF for some reason. I would NOT recommend to visitors unfamiliar with the network.

Not able to registry

2022-09-26

I can’t go forward on registration. Not able to pass without the birthday info. But, once I touch on it, app crashes.

Once valuable, now useless

2022-10-27

MVGFahrinfoMünchen used to be an everyday navigator for me. Since the update, it's awful. What were you thinking? What I dislike the most is the way destinations must be entered now. Going to a destination with a long name? Before, you could type the first few letters, select one of the options suggested, and then edit the text of that option to match your exact destination. Now, you cannot edit the text, you can only retype the entire thing.
Example: I want to go to Großhaderner Str. 4 in Martinsried. Previously I could type in "großh", select "Großhaderner Str. Martinsried" from the options suggested, and then edit the destination text to have the exact address.
Now, if I want directions to the exact address, I have to type the whole thing out.
Also, why remove the function to select the time by scrolling up OR down to it? Does it make MVGFahrinfoMünchen work better when I'm forced to scroll a long way up to 0:55 rather than scroll a tiny bit down to it?
These issues may sound minor, but when MVGFahrinfoMünchen is used several times per day, often in hurried situations, unnecessarily long or complicated input entry is irritating. Especially when MVGFahrinfoMünchen functioned great in the old set-up.
Updates that remove functionality are not helpful to users. I wish I'd never updated!

The old version was much better!

2022-11-28

I understand the desire to update MVGFahrinfoMünchen in order to prep for mobile tickets but much of the "awesomeness" from the old mvg app is gone.

-the quick ability to scroll down results to see when you can find the next possible time to leave and make it to your destination (the GUI bar graph style chart with connections.) old style was much better, easier to read important information out of the screens.
-when entering or pasting addresses in the destination field it won't accept the address. Instead if you manually start typing sometimes it works or you have to open google maps and find the nearest mvg "haltestelle" manually and then type it in MVGFahrinfoMünchen . Not cool.
-Huge fallback but easily fixable: (put the downloadable PDF maps back in!!! Totally valuable feature missing.
- one plus- openstreetmaps are better than that ancient mapping data that was used previously. And now you sorta get a pin on the map with your current location. That's nice just needs tweaking for accuracy.

Overall please forgive me but I'd be so happy if I could downgrade to the previous version.

Please bring back some of the awesome features we miss!!! Ty

sad

2022-12-29

it used to be much better, the upgrade has messed up MVGFahrinfoMünchen .

In prior versions, one could see station layouts and push on "later" to get later connections.

Wasted money for poor purchasing design

2023-01-30

MVGFahrinfoMünchen , at least the English version, has very little and confusing information. That led me to buy a multiple journey ticket without understanding that the first trip was used immediately. That does not make much sense, I just wanted to have a multiple trip ticket available for future use, as it happens when you buy it from a machine. Contacted customer service and they did not care at all, just pointing out it was my mistake. Not what I'm used to expect from customer service of other apps. Very negative experience.

Previous version was better

2023-03-03

Previous version was available in English and had offline route maps which were very helpful. I don't understand why these two features were removed. Hopefully they will be available on the next update again.

Localization

2023-04-01

Latest update dropped localization, so MVGFahrinfoMünchen is now much more difficult to use. Right before Oktoberfest, too — nice planning, guys.

If German isn't your native language, hold off on updating.

Times are not accurate

2023-05-03

We were unfamiliar with the area and MVGFahrinfoMünchen allowed us to get around but not without effort. The biggest issue was the train schedule was not accurate. We almost missed our bus out of Munich because the train schedule was off 45 minutes.

Woefully insufficient

2023-06-03

You trust that it’s showing you the fastest route, but it’s not - even if the trains were on schedule. It’s absurd that MVGFahrinfoMünchen doesn’t show the bus schedule or the routes, so that I can plan accordingly myself.

For example, I thought that I could take any S-train to Pasing and then take the 265 in the other direction - MVGFahrinfoMünchen only tells me to take the S6 to Planegg, which you have to wait for, then take the 265...which you have to wait for. When I did get to Pasing, sure enough, that alternative route finally showed up, but it was too late to catch the bus. So I will be late to my first day on the job!

Went backwards

2023-07-05

1 lost the English. Which is silly since English is a common second language.
2 Lost the simple maps of the system.
3 figuring when the next bus/tram/train comes is painful and not very comprehendible.
4 frustrating upgrade. I lost useful features.

No maps anymore??

2023-08-05

This was a great app, until they took away the maps. Now you have no way to see the U-bahn, S-bahn or tram lines. Please put the maps back in!

Excellently thought-through app

2023-09-06

Very well done. Decently accurate (+\-1 minute). Great features. Definitely try it. Thanks to the devs on this!

"all in one" transportation guide

2023-10-08

Simple & fun to use
I like the maps too

Great update

2023-11-08

To the poor people who lost the English localization, perhaps it's a good time to start learning German!

The connections per station in addition to the active system delays is great.

I'm not crying about the loss of the maps. In general the maps in the old app were worthless, they didn't include the tariff rings, so I always had to look at the MVG website to see if my 3-ring monthly pass was good to Riem or Taufkirchen.

At any rate, great update. I would love to see a monthly pass on the phone, but alas, you can't expect too much from beamters.

One of three indispensable apps for Munich

2023-12-10

We had a blast touring Munich and southern Bavaria on our bikes with bus/tram/train support for the farther distances. MVGFahrinfoMünchen, along with BayernRadler and DB Navigator were used extensively on our trip and made for a very smooth experience. Very important when traveling with a toddler and 5 year old.

English GUI is back in 2.0.1!

2024-01-10

\\
UPDATE 2…the developers responded with the release of version 2.0.1, bringing back the English interface (except for 24h format, but OK). Thank you for listening, it truly was and now is again a wonderfully helpful app!
//
\\
UPDATE...after a week or so of no response from the developer's website feedback email, I downgraded to version 1.1 .ipa and can once again navigate and happily PAY TO USE the MVG system in München. Now if only Apple would allow us to ignore selected updates...oh, that's a different story!
\\

(Title)...and allowed more universal use. Now only Deutsch. Understandable for the location it is used but more or less it now isolated some of the apps former user base. Would a language switch for the GUI be too much to ask?

If you think globally like you did for version 1, the rating would be 5 stars; the last version (I could use) was phenomenal!

Wann kommt Zahlung mit Apple Pay?

2024-12-22

Nürnberg VGN App hat diese Möglichkeit, um die Fahrkarten per Apple Pay zu kaufen. Da ist Anmeldung nicht benötigt. Wir wollen diese Möglichkeit in MVG App sobald wie möglich!



Is MVG Fahrinfo München Safe? 🤗🙏


Yes. MVG Fahrinfo München is very safe to use. This is based on our NLP (Natural language processing) analysis of over 254 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for MVG Fahrinfo München Is 72.6/100.


Is MVG Fahrinfo München Legit? 💯


Yes. MVG Fahrinfo München is a totally legit app. This conclusion was arrived at by running over 254 MVG Fahrinfo München User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MVG Fahrinfo München Is 100/100..


Is MVG Fahrinfo München not working? 🚨


MVG Fahrinfo München works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MVG Fahrinfo München? Post a Review




Features

- All journeys based on timetable, real-time predictions, and reported incidents

- All departures with real-time prediction and filters for own line and stop information

- Tickets for the entire MVV network, including ticket widget for faster purchasing

- Accessible journeys for wheelchair, walking frame, or buggy

- Reminder function to get to the stop on time

- Integrated city map and location function for better orientation

- Push notifications for incidents on underground, buses, trams, suburban trains, and MVV regional buses

- All network plans for Munich, the region, or trains in Bavaria, including network maps for accessible mobility

- Information on MVG Bike and car-sharing options at all stops, with links to sharing partners via smart link to MVG more app

- Links to park & ride, taxi services, and mobility partners S-Bahn München, Bayerische Regiobahn, alex, Meridian, and FlixBus

- Event tips for selected events and smart link to the official Munich App of the City of Munich

- Customer service details, including customer hotline, Customer Service Centres, and lost property office

- Easy address search with one or two syllables of the street and house number

- Abbreviations for Munich Airport, Munich Central Station, and Olympia Shopping Centre

- Reset settings option in case of unusual results

- Stop position information available by tapping on the stop name in journey details/departures and loading the plan of the stop

- Footpath symbol to show footpath on the map

- Required add-on ticket purchase option in "Settings" - "My zones"

- Additional information on optimal use of the app available by tapping on the "?" in the bar on the top right

- Purchased mobile tickets can be shown at any time, even without an internet connection

- No guarantee for accuracy or completeness of provided information.

  Customer Service/Support
Developer:
SWM Services GmbH