Contact Free Tone Support

by Buffy Dae

I had this app and I was using it. All was just fine. AND THEN! I wasn’t receiving calls and couldn’t text. I noticed before I would type for a text message. It said 5 credits. 5 credits PER TEXT is now needed to send a text and you need at least 1 credit to be able to send and receive calls. I emailed them and they gave me the back and forth run around from telling calls/text are only free in us and Canada. Well I live in and was calling and texting the us. Then they said accounts flagged due to missuse too many calls or text. -ONLY THE APP ADVERTISES FREEE AND UNLIMITED CALLS AND TEXT- so how can that be misused or too many? THEN they said that my account was flagged in error and once it’s flagged they can’t unflag it. So with this account flagging I can no longer use this app even if I delete and use a different email. Unless I pay for credits to call and text at 5 credits per call and text message. Disappointed in the lies and false advertisement and poor customer service. If I could I’d rate no stars for this.

by StarKit

When I FIRST got this app I loved it. It worked great and the ads didn’t bother me. I’m not sure what happened but suddenly I can’t text anyone (always says “requires 5 credits or SMS to send” and despite HUNDREDS of credits wouldn’t send any of my messages), my calls won’t go though or don’t connect or crash, and whenever I open my app there’s a white loading circle that will not go away even after I restart the app. I’ve had to redownload the app three times.
I feel so stuck. The number I got from this app is written on all my college applications and other official documents and I feel like I can’t get a new number now since I’ve already invested so much into it. Wish they would fix the bug. Again: it USED to work just fine. Now it’s terrible.

by Jjames B

The interface is horrible. The first time i had a call , the notice came up on my iPad , but NO WAY to answer since the accept this call notice didn't appear . I was using it for text support with another problem and they had to call me 3 times before i could answer it .
I had used the TextMe app for awhile but it had so many annoying ads that i began looking for another app . I will just deal with the ads instead of this .
Also i did get the most offensive spam i have ever had . A belligerent call from the SPAM IRS and FBI that i hadn't filed tax returns and was being "hunted" etc .. apparently this app doesn't have any "spam police" and gives ur number out freely to anyone .
My brief experience with this app .. just download and take ur chances .