Contact SoundCloud Support

by LittleJess27

I got a free trial. When that free trial was up, or even before it was up I removed it!! So why a month or 2 later when I buy an Apple pay card are you thieves going to charge my Apple Pay card? I don’t even have this app downloaded to my phone. I already reported it & I want my money back. This app was junk anyway. No offense but it even gives directions to go by to renew it. I never did. App is not even on my phone & they took it upon themselves to take $5-6 off of my Apple pay card. Now I have to wait 48 hours to see if they will refund my moneys? I’m poor so every dollar counts. I notice I’d 1$ is missing. I reported it & if I do not get a refund I will be contacting an attorney. Yes! Over 5.99! Why? Because I got that card to use TJ buy more I cloud, & not to pay for an app I am not even using nor is is downloaded to my phone anymore. Wanting to all, do not download this app with the free trial. Because even if you cancel it & remove from your phone as soon as you get money on any card you are using, they will take money out!!!! I want a refund & I want it ASAP! I can’t even enjoy my phone because I can’t even put cash more I cloud because of this!! Can’t even do the update on my phone I need to do because I there’s no space or GB’s to do it! Could do it if I could pay for more iCloud

by Toneytone24

A couple years ago I would’ve given 10/5 stars if I could. But nowadays, there’s so many advertisements that it makes listening not even worth it. I completely understand the reason for advertisements & for a long time, I could put up with them. However, I just used SoundCloud for the first time in maybe a year. THERE IS 2 ADS BETWEEN EACH TRACK.
Back when I used to use SoundCloud for all my music, I’d have to put up with an occasional ad or two every 4-6 songs. But now it’s simply unbearable. I’m not exaggerating when I say I just logged onto SoundCloud & the first 4 tracks I played, I got 2 ads in between each. It was frustrating after the 2. Annoying after the 3rd. Infuriating after the 4th & I didn’t stick around for the 5th.
I’ve been using audiomack as of late. I’d recommend that to anyone who doesn’t have music specifically on SoundCloud. I know that’s the reason I used SoundCloud so much. A lot of the underground artists would start on SoundCloud and their music would then find its way to other platforms. But I just can’t do the ads anymore.
If you suggest paying for SoundCloud, why would I? The search engine all the way to the user experience is just terrible. Anyway, just my opinion. Happy listening, all!

by Music Computer Guy Works Great

The app is so terrible compared to the desktop version. The searches never come up the they do on desktop, I never see my page with my spotlight 5 tracks when I open it up, i have to scroll forever just to get to what is normally right there on my desktop.... the app gets ZERO. As an artist and some one and I are talking about music and who I like and what I sound like I’d like to be able to easily show them or find the name of the musician I was listening too earlier that day etc. I have more specific complaints but these are the ones that come to mind. The ‘usability’ and ease of interface is just terrible on the app version. I gave an 8 or something for the recommendation of SoundCloud to people but , it would have been a 10 if the stupid interface on the app wasn’t so clunky. The two interfaces (desk and app) should look and work essentially the same. A girl told me it was impossible for her to figure out how to repost my song on the app version. she gave up in frustration. In some way that reflects on me and I lost a precious repost. Also I’d like to be able to link my two accounts , even if it is just slightly more a month to have both on premium. That last note is not about the app obviously. Thanks for listening.