Contact Photoshop Express Photo Editor Support

by Neverusingticketmasteragain

Iv reviewed this app like 20 time and continue to get printed to(like there isn’t even a x to close the window it just keeps bringing me here. And it’s always when stuff gets worse. Stop asking me to review it lol I pay for the premium or whatever and I’m bombarded with stupid “adds” while I can only edit photos 10/20 at a time before everything I click and every file prompts “cannot be opened”. Reset the app and I can edit maybe 6 more before the errors come again. Random crashing as if I actually go on a streak of editing without errors, but that’s less frustrating than having to reset the app every 10 minutes so I can actually get some editing done...

Also the update that made it so I can’t access/edit photos from my own phone, on because the app needs to now be connected to the internet so you have the option to post on their “social media” built in dashboard.... I don’t want that.... I want to edit my photos..... I don’t need to see other peoples work(even if it is cool) I need to edit the photos on my phone so I can download/upload/take more photos to continue the cycle....

Ask me to review. I do it because the close button is blocked, do a stupid review, go back edit one photo and BOOM REVIEW OUR SHITASS APP. Well it would be better if I didn’t have to review the app every photo I crop and and center.... plus whatever else I wrote before...

by Xc2391

In my experience the previous separate photoshop apps were superior in their functionality and now I’m being charged for the most basic of editing features that were previously free and have been around for decades. I adored the photoshop mix app and I mourn that I lost it after getting a new phone and cannot get it back. Unfortunately these are the kind of “updates” I have come to expect from adobe. The newer features that integrate machine learning are cool but how typically useful could they be if Adobe needs to put more basic features behind a paywall in addition to the new and interesting features?Maybe they would not need to try and give you less for more if they didn’t alienate customers with this kind of behavior in the first place. I’m sure this kind of strong arming and optimizing for the widest audience (having lots and lots of automatic features at the expense or instead of having fewer feautures that are complex and powerful in their functionality) pays off in the long run but it’s very disappointing as a creator. I would gladly pay a one time fee of like $25 to just have the mix app back but I dont think the current model is reasonable for basic photoshop on the go and it is less functional than previous iterations for my purposes.

by StoreE8

With affinity photo and other zillions of this type of app out there, this is kind of an embarrassment. To each their own, and not knocking anyone for liking it, but as a professional, this app - and their others - are not what you’d expect from adobe if you’ve relied on them for desktop software in the past. I can see plenty of instagrammers and selfie takers loving this, and that’s great - it’s nice to go beyond what apple stock apps and Instagram filters have to offer. 👍

However - Their scatterings of iOS apps meant to ‘add up’ to a pseudo-desktop ‘suite’ of features and offerings is exactly that - scattered. And highly frustrating because of it. There should be a much more robust amalgam of these apps for the iPad. Which the competition has already completed, so one must assume that adobe was and is always going to consider their iOS apps as lightweight apps for your phone only. Too bad, really.

I appreciate adobe sketch, and I know that some of these apps have some perks and are designed fairly well, so it’s not like incompetence, it’s a plain and metered decision by adobe. With their pricey subscription model on desktop, and this ‘strategy’ for iOS, I can’t see them being top dog for much longer. Affinity and others may swallow them up while they remain somewhat oblivious and/or too profit-minded to survive this mobile/new-school editing software revolution.