Contact Whis Support

So I had been using the app for several years. I really enjoyed it but it started to get very buggy. So having experience in wireless I start to do basic troubleshooting like uninstalling the app and reinstalling it. But I noticed that all my information and such as still on the app once I downloaded it again. So naturally I thought it has some cache I couldn't clear. Then I put in a request to completely delete my account and selected get rid of all my information thinking this would clear all cache and fix the bugs I continued to have after installing it again. What I wasn't aware of if you request to delete your account you can never use the app again. I uninstalled again and again but every time I turn the app on it says failure to connect so I reach out to customer service. They told me since my account was deleted I can never return. I explained the situation and they said that once an account is gone it can't return. I said fine let me set up a new account and they said that isn't allowed. So now whisper will never work on my phone again and while they claim to have deleted my information they still somehow have my IMEI or something that makes it so they won't let me use the app. So they lied about clearing all my data. Which honestly is very sketchy. There is absolutely no reason they can't let me create a new account or recover my old one since they clearly still have my data.

Good luck using this app if you use any iPhone that doesn’t have a physical home button. Just to exit a group you have to close the app and reopen it because the back button is stuck behind the clock. Every time I open the app, there is a 50/50 shot of my groups loading and sometimes I have to close and reopen the app multiple times to get the groups to load. Messages don’t always notify you, and chats them selves have bugs where the message you send might just move to a few messages above where it should be after you send them. I’d not recommend using this app at all. I would stop using it myself but I like talking to some people there, but if you are a new user, don’t even bother. Oh, did I mention the only useful updates in years are… there are none. Literally no bug fixes or improvements like the update notes claim while the developers added annoying full screen ads (a la Kik) on top of the banner that you can’t get rid off on the bottom of screen, even in chats where you DON’T WANT ADS! Seriously, if I wanted ads in my chats, Facebook would have added them to Messenger chats years ago. Oh, and it’s considered a dead platform since there really haven’t been feature updates in so long. Liters it’s just the community of users who support it still. If I could build a newer and better platform, I would. Literally anything could be better than this app at this point.

I liked being able to post about accepting and loving trans people for who they are.. i am a transsexual woman as well.. i was banned from chatting i think on Tuesday for some reason never explained to me on any level. My chat rating is very low because the majority of chats are comprised of men spamming me demanding nudes and when they don’t get what they want they rate me one star and block me each time without fail. As a solution i started ignoring all profiles labeled as male and other but this app will many times glitch out and say they are female instead, possibly to give these men a chance at being acknowledged at all. Someone was asking for all my social media and contact info so i asked them to take a selfie doing a nonsexual pose i request or id block them just so id know theyre even who they claim to be and maybe that was it? I met four people on there i can call genuine friends, including my current trans male boyfriend, but i now lost any chance for further connections with others using this app. Can somebody reinstate my account? Ironically there’s many people who regularly post transphobia/abuse on the transgender support page but they were never once banned and it’s consistently the same people every time for years now. There’s no rational reason i should have been banned. Edit: i can’t post, message or reply to anything actually. I’m deleting the app as it serves no purpose now