Contact NBC10 Philadelphia Support

by Badgebffr

Updated to add that the app has become unusable. Opening a story works, however, up-down scrolling ceases to function so only a piece of the article is visible. Your only options at that point is to swipe for the next article or go back to the main stories page.

There’s an annoying section “most popular” news. It wouldn’t be annoying if their technology filtered the stories to ensure what showed up on the front page of a feed was “most popular within the past month” or “recently most popular”. Nope. Instead, stories from 2, 5 and even 10 years ago show up. You have no idea that the headline is that old until you click into the article. Annoying.

They’ve finally fixed a number of the glitches that had existed for years. There’s still one where you lose the ability to scroll a story. This seems to be related to embedded video and advertising. The only option to read the article is to swipe out, back to the beginning and try your luck again.

by Ladylonglocks

This is the worst news app ever and it has been for *years*. Notifications constantly take you to the wrong story. Often the story for which you received a notification doesn't appear anywhere in the app at all. "Watch Live!" breaking news notifications take you to a still picture or a video that doesn't work with an alarming rate of regularity. No matter how urgent or time sensitive the story, even live pressers for local coronavirus updates, you'll be watching a commercial first. Think you can control which notifications you can see? You'd be wrong, the app completely ignores your preferences. This app has always been a major fail, and after all these years I have little hope it will ever be anything but.

by Jpw1102

It freezes when switching between news and weather. And if you close it on the weather page and reopen it it cannot load weather data. So it’s only good if you stay in news and don’t use the weather page. The first time you open it it’ll work but once you close it it’s a frozen screen trying to get weather to load. Doesn’t matter if you restart your phone d or delete and download the app. My iPhone 8 Plus is up to date. (15.3.1). There’s a bug in this app. Fix it so I can move from news to weather and back again w/o deleting the app and reinstalling and going through all the preliminary set up questions. Your weather is good too bad it won’t load!!