Contact French Translator Dictionary Support
Company Name: Ascendo Inc.
About: The #1 French English Translator & Dictionary for iPhone, iPad & Apple Watch ◇
Offline Translator & Dictionary ◇ Verb Conjugator ◇ Phrasebook ◇
Vocabulary Quizzes ◇ Flashcards ◇ Loved by Millions
"Apps from Vidalingua
are hugely popular..
French Translator Dictionary Customer Service 💢
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3 Most reported problems 😔💔
Problem with text translation
by Wissam Najih
The app was just great, I had been using it for more than a year now, without updating to the latest version. Yesterday it began to break when I press the translator button, so I decided to update it, and I did but the same problem kept existing, so I deleted it and redownloaded it, it worked fine but now it doesn’t translate texts in the translator, even the plural or feminine forms of the nouns, I don’t know why.
I hope support section can contact me to solve this problem.
Great app! But could use some additional features!
by Alxxisj
I love the app, the option to hear the pronunciation of word in addition to the definition is great, especially when learning the language. However, the option to look up the word in English, then find the French translation would be a good feature to help the user find the word they want and strengthen their skills. A list of conjugations would also be great!
Wonderful app
by Marta Waterman
I have been using this app for a long time. I speak and teach French, and I find it very useful. There are so many things I like about it. The dictionary is quite exhaustive pronunciation is great, many verb conjugations, useful phrases and lots more.
Following is an update to my old review. The developer not only fixed the problem that I wrote about below, but he has added lots more words. Everything works great now. Just tap any word or phrase and it will pronounce it for you. I highly recommend any app by Ascendo.
Old review: This app is just wonderful, but recently it stopped pronouncing words. I contacted the developer, and they responded immediately. Apparently Google changed something without notifying them, and that caused the problem. This is how to fix this issue on an iPhone: Tap the speaker icon at the top right of any dictionary word screen and turn off the switch for "Use better quality online voices when available." Then make sure the volume is turned up and try again. This totally solved the problem.
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