textPlus: Text Message + Call Reviews

by Wolfbelle

I had textPlus and the same number, for several months. Didn’t send many texts though. Then, I decided to use it as my main texting number. About 20 days in BAM! I wasn’t getting messages and mine weren’t going out. Ok, contact support and after jumping through a few hoops, they gave the lame excuse that it was my carrier. Which was a crock. Because I had textPlus on two different devices with different carriers. If it had been my carrier, then it would have worked on at least one of my devices. Eventually, I was logged out of my account on both devices and not able to get back in.
Sooooo…after a month or so, decided to download it and try again. Because before all that happened, it was actually a pretty neat app. I was able to get a new account, different number. And it worked great…until I actually started using it. Heck I even paid for a month of no ads. Then BAM! I am logged out and can’t log back in. Sent a report to support. Still haven’t heard back. But textPlus is good, if you don’t use it much. But more than 3 chats and it’s like they lose their minds and close the account. And although 99 cents won’t make or break me, I still feel ripped off!

by Tyrannnosaurus

textPlus used to be a go to app for free/cheap texting and calling. Now, it’s just immensely buggy. People call/text me, and their number shows up as “Unknown” and it’s not blocked because blocked numbers show up as “Restricted”. Their texts show up double or triple on my end. Also, my texts are not going through. When I try to call people, textPlus either will not let me, or it also has a habit of hanging up in the middle of the conversation. I also think that it’s cheating to use my paid minutes before the person even answers the phone, the minutes should be deducted once they answer. I have to also keep the phone on speaker, and not tilt the phone, because if I do, the minutes go from example “30 mins” to “- - -“ and the call briefly disconnects and neither of us can hear each other, until I tilt the phone back. So that means I can never tilt the phone onto my face. What’s that about. Kind of disappointed.

by Hombre Lyndo

I'm not sure what the deal is with their customer service. I recently ran into an issue where I'm no longer able to receive SMS messages. So I attempted to reach out to their support for assistance which is only available by email apparently. I searched all over the web and the only option they have for support is email. So I send an email through their app requesting support for my issue and more than a week later the only response I've received is an automated message that their system received my request. I've emailed them more than once and haven't received anything more than that automated response. Just horrible. Save yourself the trouble of textPlus and avoid using their service. There are other services available that do a much better job than this app.

by Merz469

Do not download or buy textPlus. It works. But terrible. You will get a lot of spam, you will miss 25%~40% of your calls. You will not be able to input addresses or notes to the contacts. In order to call out on text plus’s, you will have to reboot your phone more than 60% of the time. And you will only be able to return call using text plus 60% of the time. And I paid for one year of add free and to secure my number.
This is an honest review. I would get ride of it. But I all read have 500 business cards printed with this number. Oh! You can not transfer the text plus’s number to a cell number phone.
I hope this will discourage frustrations for other prey. Because this company does not see us as customers but see them selves as predators. And do not even realize it. Just business as normal.

by Banjunkapps

I initially thought textPlus was useful. After downloading I tried it for a few days and thought it was useful enough to pay to lock in the number for a year. That was a HUGE MISTAKE! Since locking in the number it receives daily calls from nuisance telemarketers originating in area codes from all over the country. Evidently the company behind the service sells the locked in number to all manner of ‘fly by night’ telemarketers. Many of the dialers seem to use numbers that originate on google voice. Additionally they are using a robodialer as in many cases the number I paid to lock in is dialed repeatedly (in one instance more than 50 times in succession!). As I paid to lock in the number I will retain it for the year but i will not pay not one penny more. I have enrolled the number on the National do not call registry every day I still receive abusive calls. ENROLL IN THIS SERVICE AT YOUR PERIL!

by Jango The Hedgehog

Back when I had an iPod gen 2, the gen 3 was coming out with camera and microphone. Mine didn’t have any of that. So I used the original apple earbuds that came with it. You could call anyone in the US for however long you wanted. I would talk to my mom for so long at school!

Now that I have an iPhone, I wanted to call someone without giving them my exact number, and I remembered textPlus existed. WOW did it change. You have to watch a 30 second ad for every 30 seconds worth of call. Not only that, if you or the other party hangs up before those seconds are over, the system decides the credit has been fully used, and so far when testing it, (watched 4 ads which is 2 minutes, called for 34 seconds) it completely “eats” the remaining time.

i guess i’ll stick to gmail’s phone service. at least you don’t have to watch an ad every 30 seconds. and actually seems to have even better connection. for free!

by JonW2019

textPlus is useless and a waste of time after installing textPlus and then trying to create a account and then keeps saying oh no error or whatever the freak. here I took my spare time finding and installing this useless peace of junk app and then I use a existing email of mine to sign up and then everytime I try to sign up it gives me a loading wheel and then says oh no error try again later. This was so frustrating and a waste of time and is making me think the rest of the texting app will be crappy to and not a good liable fully trusted texting app now either. for all I know this texting app won’t function correctly either.

”Text+ had an error please try again”. “Text+ had an error please try again”. “Text+ had an error please try again”. Cant sign up to this darn thing so it’s useless and it’s pointless and should bill you text+ developers for all the waste of time I spent.

by Exhaustedmommacat

We use this for a business, as when we opened we opted to not have a phone. It is primarily used on an iPad, and it consistently freezes, doesn’t load texts, or doesn’t send outgoing texts. I have this loaded on my personal phone as a way to actually be able to get the texts that will not load on the iPad. I don’t want to have to have this on my phone as well, but that does work most of the time for retrieving the texts we can’t load.

The incoming calls setting has been disabled, but it still allows them, which is frustrating for both our guests and ourselves. This feature is disabled on both the iPad and my phone. I have emailed support twice about this and gotten zero response. This is our main issue with textPlus.

The owner of the business does not want to install a phone. Otherwise we wouldn’t be using this.

by Nyck3501

textPlus definitely needs a fine tuning and revamping. I cannot even put into words how annoying it is that textPlus picks and chooses when it wants to operate properly. Constantly freezing and slowly buffering, even with an unlimited data plan and strong wifi connection. One thing that definitely works for sure are the irritable ads, each time you return to the main screen. Trying to go back and reread old messages is another challenge, nonetheless trying to look through sent and received photos as well without making textPlus freeze then. If your issues are like mine, then textPlus won’t cooperate with you for days at a time and call quality is just not up to par. Calls get dropped frequently and messages will not deliver. Please work on this and improve the quality of textPlus.

by JNoNoLA

Let's forget the fact that the creators of textPlus have not made an easily discernable distinction between it and the identical Next + app. Why are there two of the same exact app operating simultaneously through the I store?!

I will say I used to like textPlus, and appreciate that has stored and restores all my old texts to my new phones. I used it as my secondary line. However, you'll spend about 20% of the time fighting the barrage of adds that appear WHENEVER YOU SWIPE BACK FROM A TEXT STRING. If I didn't have year's old texts I wanted to keep on there, I would prefer to never open textPlus again just to smash the screen because the 15th add in five minutes needs a Cypher to dismiss it from the phone! Developers, there's no way you could possibly use textPlus and allow it to be such a circus show.

by Aggressors Dance

I have been loyal to textPlus for many years, following it all the back when it used to have communities, and through it’s changes. It has always been my preferred method of contact and it is a great app.

The problem is it has become ineffective lately. I am finding out that often the messages I send are not being received all the time on the other end. I have no problem receiving texts, but sending them has gotten so bad it feels like a 50/50 sometimes on if the person will get them. I don’t know when this started as it just gradually got worse to the point of being intolerable . I thought it was my device being old but I just got a new device and the problem still exists.
I’m sorry to give it 2 stars, if it weren’t for this problem it should be a 5 or 4 star app.

by SomethingElse_ApplePro

It makes you text at least once a week. Unlike Textfree which reminds you to text at least once a month to keep your phone number. I opened up textPlus to only be welcomed to spam messages. Textfree does a better job and doesn’t allow such thing. It’s very annoying to get your phone number changed every week. textPlus is just wants to get your money and mislead you. I also don’t like the fact that there are pop ads. Textfree hardly has any. Dingtone has them but it is only once in a while to get credits. this app doesn’t start you off with free credits. This is why Dingtone is also a better option. With Textfree and Dingtone you can easily get free credits. The layout is confusing. Install others apps instead!

by Wolfiebella

So I was texting my friend and my ringer was on and my phone started making a noise kind of like a walkie-talkie, you know like that SHHH noise was coming from my microphone on the bottom of my phone. I left textPlus and my ringer was still on and I could still hear the microphone making noise. I exited out of textPlus and turn my ringer off and I could not hear anymore. I’m pretty sure that when you text on textPlus people can H E A R what you are saying through your P H O N E. C A L L S. I am a little nervous about using that app but I have no other way to text my friend. Because my phone doesn’t not have a Sim card and my friend has a Samsung. So it leaves me no choice but to give a bad review and hope they fix this bug… Or at least stop spying on me

by Glorygel

It use to be a very wonderful app before but it’s really bad right now as my account was shutdown for no reason, I do travel a lot and I always wanna maintain a close communication with my business contacts but right now I can’t even get into my account, I tried to reset it couple of times but after changing password it kept saying this app error during login. I used my recovery email to get into their email platform to report what’s going on and surprisingly the email that sent me a recovery report can’t even receive email from me.
This is pathetic because I have lost a lot of communication with this
Please fix this as soon as possible I’m not finding it funny at all.

by Vania752949

textPlus needs to address a couple of issues. I am going to name two: I have yet to receive a call successfully as the call drops or doesn’t ring long enough to give the user enough time to answer before the call is dropped. It looks like there’s been a recent update, but again, I have yet to receive a successful call. The second issue (which I’ve deleted textPlus and reinstalled in an attempt to fix selecting a new phone number) is I get a series of random texts at all hours of the day/night with random messages from people I don’t know. I think it’s an attempt from other users to keep the free number for longer than the given week, so they randomly text other numbers? That’s my guess, so bringing back the free phone number for a month instead of a week may help fix this issue? But it’s annoying and my husband has uninstalled the application for the same reason. In all, I only use textPlus to have a free number to give out when I don’t want to disclose my personal number but going to be looking for other options. Not satisfied.

by Pnacake :P

textPlus isn’t the best. Kind of glitchy but I would suggest if anyone has someone they would talk to but can’t get their exact number. For the most part textPlus is decent with emojis to play while you’re calling someone but textPlus has many flaws. Not going to name them all but here are some of them:
Glitchy calls
Takes some time to send messages (as in a few mins no matter the WiFi)

Again, textPlus is fine besides the issues. For the most part I would recommend textPlus to anyone and yes I know I’m getting repetitive but I use textPlus myself to call me friend in Canada and we have loads of fun. We are very upset that we can’t FaceTime though so that should be an update in our opinion.

by BillytheKidinColorado

Terrible! Was great at first ! I even uninstalled my other calling app. Then after watching many many ads for credit scree went white . The screen stayed white every time I tried to use textPlus . I uninstalled and reinstalled textPlus and tried signing back on. Text Plus said No account found ! Shame on you guys ! I am a light hearted guy who would have probably secured more minutes through payment eventually. 4.5 stars on so many reviews has me thinking I did something wrong:( But I couldn’t have . Feeling ripped off of time and what seems like a great app to many.

by Kpopkrazygurl

textPlus is amazing you don’t even need to pay for a phone number just get textPlus and you get a free phone number and you can watch videos to earn credits to call for free or you can buy credits but it is simple and awesome and is free with a few in app purchases I 100% recommend this over any other texting app or paying for a phone number but you do need data it is not glitchy at all and is amazing I have had textPlus for 3 almost four years and it has never failed me

by Textplus2equalsluv

Text plus was all I had in a dark time. It helped me tremendously when I couldn’t make friends because of my chunky bangs and Perry the platypus t-shirt.
Years later as I reminisce, I’m crying right now. So beautiful. This hits home. I love what’s happening right now and I wouldn’t change it for the world.
8 years ago we set off on an adventure that lives on today. I deleted textPlus BUT (and I cannot stress this enough) it’s the bread to our pb and jelly (without the crust) (for obvious reasons) signed, Peanut Butter and Jelly

by Skylar Colburn101

I recommend textPlus for anyone who has WiFi but doesn’t have a phone service plan it it’s a free, easy app to use. textPlus works soo well. You do have to earn credits to call but texting is completely free, you can watch a 25second video to earn credits and you can use the credits towards getting rid of ads and make reply’s fast. However, I haven’t had any issues with the reply’s being slow at all. textPlus doesn’t even have a lot of ads like some do. I totally recommend this for everyone.

by Sell Dat

Cheap free calls is a lie. First of all textPlus is consistently glitchy and when people call me it doesn’t even ring it goes straight to voice message. I can tell you don’t want incoming calls to work because it’s free. It constantly cuts off my calls when I answer them and doesn’t show me incoming calls. Which forces me to use credit. Second of all beware textPlus can cause problems between friends and family because it DOESNT SEND MESSAGES. textPlus used to be good before it was consumed by ads and credit rating system. I have spent 2 hours worth of earn credit on phone calls that don’t work. The person can’t hear me or it ends the call and takes have my credit. Credit system is trash a lot of downloading free apps only for it not to reward you. THE WORST APP EVER!

by JANR415

App was removed from phone yet when re-installed (same day) the email address was not recognized nor was the password. I’ve sent countless emails to customer service and do not get any sort of response back (other than the automated one). Ridiculous!! Please help me!!!!!!

Update: I have emailed more than 10 times and it’s been weeks and I still have not received a response. You don’t respond right away... you actually don’t respond AT ALL.

Second update to developer: Again, I have contacted you via email more than 10 times and it’s been several weeks and I still have not received a response. You do not respond! I paid money for this service and I can’t even sign in to use the credits which I PAID for.

by You To Decide

I don’t normally write reviews, but I have had textPlus for greater than 6 yrs. I loved the idea for being anonymous and having a second number for business. However, the product and service have become extremely unreliable, i.e. missed calls, calls that don’t ring but go straight VM, trying to answer a call and not being able to do so, and THE WORST (latest issue) video ads that interrupt you with EXTRA LOUD volume and can only be stopped by quickly closing out textPlus . This is extremely intrusive when I’m in quiet or important places.

For these reasons, textPlus needs an overhaul in vision and execution. I’ve been slowly phasing out use of textPlus – can’t trust it.

-CC

by Djuferhni

Used to be able to watch videos to earn reward credit which is needed to make phone calls, but now videos aren't available at all, and the only other way to earn credit is through downloading bloated apps or taking surveys, and I haven't had any success earning credit that way. Sorry to be that guy that types in all caps but YOU HAVE TO MAKE IT POSSIBLE TO EARN CREDITS TO PLACE PHONE CALLS. From a technical standpoint I haven't had many issues, textPlus itself is solid, but as it exists today it's no longer possible to use and I've switched to using other apps that do the same thing. As long as they work I won't have a reason to come back.

by LadyJag73

textPlus used to be great for free texting from my iPad. However, it’s like rolling the dice at any given time as to whether it will even launch, let alone work. I went for over a month without being able to use it because it crashed each time I launched textPlus . So of course, with no usage, I lost my number. Now that it’s finally working again, I can launch textPlus , but that’s all. The screen freezes completely, so all I can do is stare at the list of phone numbers I received or sent messages to. The downside to getting a new number after all the bugs are fixed is that I often get annoying and obnoxious texts from wrong numbers.

by Crazygoodtimes

So it is a great app I love being able to text my friends but there is three things you need to fix
1.i think it is very important to be able to call 911 what if some one is in a really bad situation and this is the only way to contact police
2. My number switched and it made my friend think I was someone else and it keeps doing that!
3.whenever someone sends me a big text they come in parts and they get mixed up and boom I think my friend just said something bad about me then I figured out I need to piece it together like a puzzle I shouldn’t have to do that please fix these bugs

by TextMe2

I am a home visitor & I like textPlus because it assigns a random phone number to you & you don’t have to share your personal information. Texting is the main type of communication being used, so this is good for texting. The downside is that calling is only possible if others download textPlus as well. When I have been able to call the service is NOT great. I work with low income families & a few do not have money to pay for phone service. Most houses have WiFi & they can download textPlus & use it to receive calls(while connected to WiFi)!

by ChristasticChris

I love textPlus. I use it to communicate with many of my friends, however as of late my text messages have not been getting sent through which is odd because I can still make phone calls and send photos. I have to wait several hours just to reply and it can be very frustrating as my messages will be working one minute and then seconds later it is not. I have contacted support twice and have not heard anything. I hope to hear a solution too as I’ve done all the troubleshooting the support site says.

by Agustmiinty

textPlus is really good especially if you don’t have a phone to make phone calls. I just have one question, it says there that you can buy something that says that you can keep your phone number. What does it mean? And does your phone number change every month if you don’t buy it? I was wondering that. Besides that textPlus is awesome and i recommend it to others who don’t have a phone but do have a tablet or an iPod.