Contact WeatherBug Elite

Contact WeatherBug Elite Support


Company Name:

About: WeatherBug is a provider of weather information services in the U.S., generating live
neighborhood-level frequent reports.

Headquarters: Mountain View, California, United States.



WeatherBug Elite Customer Service 👿🤬😡😠💢😤

WeatherBug Elite Contact Information

Listed below are our top recommendations on how to get in contact with WeatherBug Elite. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WeatherBug Elite. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WeatherBug



Verified email  

Contact e-Mail: [email protected]


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Read 17 Customer Service Reviews 😭😔💔

4.7 out of 5
Matthew
2021-08-03

App: WeatherBug Elite App Version: 5.23.0-20 Model: SM-N975U OS Version: 11-RP1A.200720.012 AppInstanceId: 80645340-80e9-4a1a-8cae-ed1cf45defa3 DLatLng: 37.20968409, -113.39130191 FMLatLng: 37.2095723, -113.3910069 VLatLng: 37.2095723, -113.3910069 Location: Hurricane, Utah Weather Station: Hurricane MS StationID: HRRCN Please tell us about your experience here.

Hector Maldonado
2021-05-12

I am trying to install weather bug elite on my phone using my email login and I am not able to I am able to download every other apps for weather bug but not the weather bug elite.is asking me to pay for it.I can’t installed the app that I already pay for cause you guys don’t allow download without payment. Is my account linked to my email address or to an operating system? Cause my account follow my to multiple phone on android but not on apple os. By blocking download of the elite software without payment it invalidate the payment of probably 100’s of thousands of customers making their account and payment linked and subjected to the operating system they had when purchased. Can I please get a link to download weather bug elite so I can put in my account info/email address? Thank you.

Broderick D Cason
2021-04-17

I need someone to call me ASAP. 313.550.7790. I am not getting any messages for the system that I am paying for!!! I work for Whitford Country Club and our golf season has started. Thank you in advance, Broderick Cason Outside Operations Manager

Robert Berberick
2021-03-16

I updated your latest software. And I have about 10 locals I monitor for temp and so on. Since the update. All locations use the local airport for the temp reading. Not the location of the town. What happened?

Luis Perez
2021-01-31

Accuweather reported 47% of rain today. I have been a weatherbug user for quite sometime now. I would like some clarification on why Accuweather is prognosticating a 47% chance of precipitation. I washed my truck yesterday trusting your prognostics. I believe I need reimbursement. I respectfully request reimbursement for expense incurred by the Weatherbug staff responsible for this atrocity.

Joanna
2021-01-10

Every time I open the app I get a prompt displays about app tracking. Unfortunately the display is too long to select an option. Unable to move that display up to get to the options. Only able to swipe down to get rid of it which means it opens every single time i open the app . I paid for the subscription. How do I make this go away.

Barbara
2021-01-08

Every time I open weathebug on IPhone 7, a prompt displays about app tracking. Unfortunately the display is too long to select an option. Unable to move that display up to get to the options. Only able to swipe down to get rid of it which means it opens every single time I open the app

Bill
2021-01-01

I plan to discontinue my use of weather bug because something pops up ever time wanting me to enable something! Just started happening and don’t like it!! A older senior citizen that has had this app for a long time

George Paolini
2020-11-14

Suggestion: As a morning golfer I am concerned with am frost & frost delays. Just a suggestion of something you might include. I always look to weather bug for the weather. 😃🏌️

Tammi
2020-10-31

Why does my computer read "Navigation to the webpage was cancelled" when I try to open Weatherbug. I'm on Chrome browner on Windows 10.

Amanda Tiffany
2020-10-10

I can't get the free Weatherbug to open. Downloaded to an iPhone 5S. Do I need the older version?

John Harrington
2020-09-07

I saw that WeatherBug has a camera along I 55 in Channahon, IL north of the Des Plaines River. I am trying to find out who to contact regarding video or stills from that camera that may have captured an accident that occurred there on 9/1/2020 at about 3:15 PM CDT. Who would I talk to ? JJH. .

Bob Stanley
2020-09-02

Your site is not giving any updates on weather, fires, or severe weather. Or information on what’s going on. Especially fire updates, I.e., evacuations ect. And a lot of Rhine your temps and forecast are off base. 😳🤷‍♂️

John Martin
2020-08-15

I have the current iOS version on my iPhone. How do I turn on the sound for Weatherbug videos? Thank you.

Not accurate - all about selling your location

2022-04-27

by KB Traveler

I have used WeatherBug ever since Automated Weather Source first developed it. Unfortunately something has changed and I find the quality of its actual and forecast weather to have declined, especially in the last year. Yesterday was the perfect example with WeatherBug showing 0% chance of rain for every hour of the day, while we experienced constant rain showers instead.

What I didn’t know was that AWS sold WeatherBug to Ground Truth (xAd). Their website describes themselves as the “largest location-based advertising platform in the world”. Yep their business model is all about selling your phone’s location information (even when the app is closed) - not providing you excellent/accurate weather forecasting. Sad because AWS had a great weather model, collaborating with educational institutions and local communities such as my own. So if your business/occupation is like mine and you require accurate weather forecasting, maybe it is time to look elsewhere.

A daily morning alarm that has no off button

2022-05-04

by 1_DaveT

Weatherbug use to be a very useful daily info app in my life, with reliable weather alerts that I depended upon. Now it serves as an uncontrollable daily alarm clock to wake us up and numb us to weather alerts that we depended upon, such as tornado warnings. Every morning I get a Pollen Alert, through the same push alert mechanism used by real weather alerts. There is no way to turn this off except by disabling all push alerts (which would include disabling tornado warnings). Presuming this might have been some insidious scheme by an allergy medication sponsor, I deleted Weatherbug app and spent $10 to get the non-advertiser sponsored "Elite" version. Nope, the daily Pollen Alerts occur there too, also with no way to stop it. Pollen alerts occur even on days when there is nothing but rain for the day. I must now consider abandoning this weather app altogether. Humans need to sleep. I have written the developer three times, and found that to be a little better than broadcasting radio transmissions into a black hole.

Not accurate

2022-05-11

by TeeBoune

July, 2020: Still a zero-star app in my opinion. I like to try it out every few months to see if it has improved. Nope, still zero.

Another update: Current temperature is 63 degrees at 7pm. Hourly forecast shows temperature for 7pm should be 78 degrees. This is a 15 degree difference. How can this app supposedly be so accurate for other reviewers and yet be so inaccurate for my area for the last several months? I find myself looking at the forecast in this app just to get a laugh.

Update: The forecast for Baton Rouge, Louisiana has in recent weeks been off. It is now way off, calling for freezing temperatures.

I have contacted you recently about this and you give me a canned “thanks for your concern and support “ reply, yet nothing changes.

Your forecast is so inaccurate and unreliable, it is both comical and pathetic.

Please fix your forecast for my area OR REFUND MY SUBSCRIPTION. This app is totally unusable for me.

Original review: Current and forecasted temperatures are off by 10 to 20°. Hourly rain forecast is usually zero percent for the next several hours until it starts raining and then it magically changes to 90 or 100%. I have emailed the support staff and receive the generic thank you blah blah blah. I am surprised to see other reviewers reporting accurate temperatures and forecasts. Two stars for nice map and lightning strike data.


Have a Problem with WeatherBug Elite? Report Issue




Why should I report an Issue with WeatherBug Elite?

  1. Pulling issues faced by users like you is a good way to draw attention of WeatherBug Elite to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WeatherBug Elite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeatherBug Elite.


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