Contact Pocket Universe Support
Company Name: John Kennedy
About: There's never been a better time to get into Astronomy! Start off easy with an
app that will guide you around the night sky - and even entertain you a little
when the skies are cloudy.
"The app works beautifully, making astronomy a bit
less mysterious—but no less remarkable", MacWorld
"It’s truly an
impressive marvel.
Pocket Universe Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of John Kennedy
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pocket Universe Website
Privacy Policy: https://pages.flycricket.io/pocket-universe-3d-0/privacy.html
Developer: Edward Creighton
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3 Most reported problems 😔💔
Can’t change label text size …useless to ANYONE who doesn’t have perfect near-vision
by Robflys
I want to love this app. I really do. But if you can’t enlarge the text size when you zoom in, it is utterly USELESS. Especially to vision that is looking at a screen that is dimmed out at night. Seriously? What an utter, utter shame.
Puniverse
by MSP2004
Don’t work at all. Using iPad Pro running latest iOS. This app has never ran on this iPad. Did on my old iPad running 5.1.1. I was hoping this last patch would make it work. Start the app and I get blank screen. Still sad…
Not aligned in Sky mode
by Pc900
When I point my phone at the sky it is not aligned with the stars or planets making it useless. I would contact support but they don't provide a way to do this.,
Have a Problem with Pocket Universe? Report Issue
Why should I report an Issue with Pocket Universe?
- Pulling issues faced by users like you is a good way to draw attention of Pocket Universe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pocket Universe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pocket Universe.
