Match Dating App: Meet & Date Reviews

by TECHGuyInFLA

Historically Match was a great platform. Unfortunately Match has adopted the same shallow approach that other dating sites use, the horrible “Swipe Left or Right” concept. Frankly it encourages shallow behavior by enticing users to swipe left (No) or right (yes).
There is no in between. For example, what if someone is new to the site and has not had time to go into detail on their profile, there is no option to come back to them later. By the way, profiles with very few details are often fake and I personally don’t want to risk it. It would be nice to earmark certain profiles to visit later. The old Match. com allowed this but now you must swipe right or left to wven see the next profile. This is just plane sad. No telling how many possible relationships are being missed because of this terrible user interface. Come on Match! Your app from just five years ago was infinely better than this garbage! You should be encouraging people to dig deeper into each profile, not making it easier for people to swipe them away forever! Shame on you! Leave the swiping nonsense to Bumble and Plenty if Fish. Go back to the days when your site fealt like a premium experience and not just another run of the mill cheap dating site!

by A Little Spice

I joined Match successfully last year and even wrote a review for their dating coach Bailey. I recently decided to try again and my account was blocked. I wrote an email to customer service and called in customer service line and spoke with Jay and Laura. They said that they couldn’t change the blocked status since email was already sent to block my account and I would have to reply to email, which I did. No response.
FYI I am a child free woman over 40 who lives in tx and verified my phone number. My pictures are young looking said Laura. I do look young -was a model in my 20s so health and fitness are important to me. I went through interview, no swimsuit pictures or weird stuff on my profile. I am looking for a regular loving relationship.
There is no reason that my profile was blocked other than someone is targeting specific groups of us. If you are somewhat attractive and you get the wrong person hating on your profile- beware, your account will be suddenly blocked.
Spooky thing is, Laura and Jay in customer service were still looking and commenting on my profile while on the phone with me. So they’re obviously keeping the profiles they ‘block’ for something.
I am so disappointed with this service. Complete waste of my time.

by Ikotekpo

MatchDatingApp is a nightmare and not straightforward at all. I downloaded it sometime in 2020 and used for about a month then stopped, guess I wasn’t too keen at the time. Decided to give it another try and resubscribed last month and that was a huge mistake.!!!!!! First off, the rate was increased and the same package I had last time was greatly downgraded in terms of offering (no real difference from the free version) I called to cancel immediately and request a refund but the service personnel informed me that they had moved the ability to do basic stuff like see your likes and chat to the premium version however I would be given that access as a courtesy for the month since I had no knowledge of the changes and I would be charged the premium rate for renewal. I agreed but that was not the case a few days later I was locked out again and called it in and was told that only 3 days was given not the month as I was told and they could provide access for another 3 days. I feel so cheated because I believe I was being delayed so as to pass the threshold for the subscription reversal I called in to do within 3 mins of paying. Total scam!!!

by Jjjjaaaayyy

I’m updating my review to tell you all how bad the “free” version is.... you can’t see anything, do anything, send messages or receive message or read anything or talk to anyone or ANYTHING!! And they charge a freaking fortune!! $40 stupid dollars to send a sentence to someone? This is bull****.
All the other apps at least let you send a sentence. Or if they want you to pay it’s not $40 freaking dollars.

I’m a “woman seeking woman” and tons of men show up in my filters. So I talked to them and they said “oh you need to report those profiles...” so I did... over and over and over again. Probably 40-50 reports so far? Waste of my time. I edited my profile once and added some info about my likes and it got denied. After the staff reviewed my edit and denied it, they said I was “revealing too much personal information”....ummmm I added that I liked hiking. So if you can review and deny edits such as mine you can review and deny profiles of men posing as women.... Also I get the same people cycled through my “discover now” tab. So people I have X’d out multiple times keep showing up in my search. And also people I have “liked” or messaged also keep showing up so in order to get past it I have to either like or X them once again. And I’m paying for this? When I reported these issues they weren’t much help. Fix your algorithm. And the men showing up are the most annoying. Review demographics.... as much as you reviewed my “I like hiking” and denied my edit.

by COman20

Had this for about 8 months between the premium and standard subscription, and I’ll say I only had success with meeting one person that had Genuine interest. My issue was the inconsistencies. It seemed like a had a few matches but when reaching out with a message I would get few reply’s, to some at which I was curious if these were just bot accounts. After some time I just stopped using it on weeks end. Recently, I did a renewal (by accident) because I didn’t intend on auto renewal to be active so here I am with another month. The past week though I was actually getting quite a few matches, and ones that seemed like Actual matches with similar interest. Long story short I had a match that finally seemed worthwhile and we had a lot of common as she said the same to. Finally, I was thinking to myself that this match thing was all worth it and it just takes time to get good matches. Buttttt moments later i check my messages to come to find I was unmatched…The thing is I find that I meet more people at the gym, work, or general public rather than what my experience was on here. Sure, everyone is likely to get unmatched quite a few times, but for me it was more about having inconsistent non responsive matches and then having one match just go down the drain after spending a lengths time talking. Surly not worth it for the price you pay . This overall was not my cup of tee.

by Iphonereviews2021

Beware they will suddenly shut your account down without warning or explanation. Even though you broke no policies. They claim you did but when you call for customer service you get nothing but a run around. When you leave a review they contact you as if they are concerned and want you to email them. You email them and they do nothing but continue the termination of your account. They stole my money that I paid for subscriptions. They are nothing but legalized crooks in my book. The lowest customer service around. They won’t contact you to ask about any concerns first. That’s a poor way to do business. Espionage a paying subscriber. I sent my number after a lengthy conversation and apparently they thought they knew more than me about when and who to send my number to. Sorry but that’s the customers business, not for Match to decide. So I called and went through the verification process and they still couldn’t unlock it. They contacted me saying I violated the policy. What did I do Fife? Answer me! I’ll get up in your face down in Texas. I was a legal person. You had my legal information. I never sent anything in a message that was sexual or any such thing. All I did was give someone my phone number and you instantly shut me down. I was a paid subscriber. You bunch of low down crooks!!! Fine! I’m on multiple other sites. Do something!!!

by Slamscape2

Match is a complete scam. I have tested this multiple times. And every time it is crystal clear that once you subscribe for a paid membership, your page is basically nuked and the site stops displaying it to people, and SEVERELY lowers its priority in displaying on people’s search results. I have done the subscription off and on for the last 7 years, and like clockwork, if you don’t have an active subscription you will get tons of “likes” and “messages”. But the moment you subscribe the amount of “likes” and “messages” you get plummet to like 1% the rate you got before subscribing, and then the DAY your subscription ends and you don’t renew, it jumps right back up again in attempt to trick you to renew again to see the messages and who did the like. This is clearly an algorithm designed to keep people subscribed by not providing and even blocking the advertised service! A complete scam that should be illegal! I’ve said this before and you know what the developer response was? “You don’t have to subscribe.” You’re bloody kidding, right? So basically they didn’t even deny it and said we can sit there as a free account and not be capable of contacting anyone. That’s very lovely.

by Steve..4785

Match does this really stupid thing where the “likes” you give to people will reset after only a few weeks. Your feed of people will just start to be a lot of the same people you’ve already seen. Perhaps it’s some ploy by the Match developers to keep a user engaged by never running out of people to show you in the area, but the problem is that you just end up liking the same people over and over again and expecting different results...It’s a form of insanity by definition! I’ve never seen any other dating app out there do this and it’s really annoying. As a user, it means that I cannot expand my options because MatchDatingApp will just reset instead of showing you new people...I can’t trust MatchDatingApp or this service to help me progress through my dating options if everything just resets after a few weeks. I also felt like the quality of people on MatchDatingApp were not a great as other apps. This service is so expensive! You might think it would lead to a better selection of higher quality people, but the reality is more people are going to be willing to pay a more reasonable price for other dating apps than this one. So don’t waste your money only to have your “likes” reset and for the quality of people to be less than more reasonably priced dating apps. Never again will I pay for this - Just not worth it!!

by Sparkr~

Thought it was going well and was actually finding women I wanted to chat with. Had a paid subscription. Then out of nowhere, my account was blocked for no reason. I called customer support (the number to call is hidden. Must do some research to find it) ,received no explanation over the phone and said they would be back with me in 24 to 48 hrs and would reply via email. It took more like 5 days to get back with me. The only explanation by the email I received was it was in the best interest of the Match community due to the terms of use. That’s bs, a pre-generated email, and a cop-out to elude the question. They never gave me any good reason. I never did anything that I know of to cause this. I had deleted my account once before I had a paid subscription and tried to use the same email when I signed up for paid but it wouldn’t let me in even though their email said I could just pick up where I left off. Not true! So I used another email. I don’t know if that was why they blocked me but if it was they are relying too much on the computer system to make decisions because it may have seen it as a duplicate. Another thing is that a lot of the profiles seem to be fake and are only there to spark your interest in paying for a subscription. I will never use Match again and do not recommend anyone to use it.

by Wan Yun Lee

If you think by buying the monthly subscription will get you a chance to meet someone and start a conversation out of nowhere, here’s the catch; Too many profiles with stolen photos, their moderator is set for you to believe that your profile is VIEWED also when you send a simple GREETING nobody answers. Did couple of experiments. Posted my photos “I am a good looking person, I do modeling” For one day my account after a certain amount of time sending messages the system stopped functioning properly, then all I was getting on my feed bunch of heavy set looking people xxxxL. There’s no point in buying a subscription; CALIFORNIA people you have 3 days to CANCEL if you want your money reimbursement other than that you gave away your money to the money hungry thieves. I have couple of friends who have tried this dating site and the same experiences; there are no real people and even if they’re out there in the system nobody is paying for messaging someone. If you still have doubts about it; this is a money making app too many profiles with moderators making it seem that it’s real people out there wanting to chat or make it seem that you’re not alone in their money making system. DONT GIVEN YOUR MONEY FOR FREE. For the people that pay subscriptions it’s a minority in 48 states and nobody in the real world in your neighborhood are subscribed....if you live in the big cities, don’t expect to find too many people, expect the fake accounts in a vast majority.

by Honest1Nic

Here’s what I found out as a guy. You want to pay just to message? Do MatchDatingApp. You want to get ghosted by females, message a tone with nice open ended questions, and even open your range to over 100 miles and still not get over 10 matches? Do MatchDatingApp. Want to look up how MatchDatingApp is losing value - then research “match no longer offers match guarantee.” Match is losing value due to their shady “pay to message” or “pay to see who liked you”. And once you do pay - you know what happens? You don’t get your money back and all those likes were just false because more than half of them will disappear.

Your likes? Recycled. People view your profile (if lucky) of those you may have liked or have a open ended message - or match with(if you are even luckier) someone who will likely ghost you within 3 days or less. Oh I forgot to mention, half of the profiles are fake. Don’t believe me? You ever notice how a lot of photos can be blurred or out of position (cropped poorly) and no more than 2 photos. Yeah - match has lost its value and at this point men are given the run around. Don’t put your money in this. I can tell you - you will get more matches on tinder, bumble, even “ok Cupid”. And most of those are free messaging. Your welcome.

by Rach-Cav

I was blocked because someone was unhappy with one of my responses. I was not aggressive in my response to him whatsoever. I simply defended myself and did not attack him. He was just extremely emotional and acted irrationally by reporting one of my messages out of anger. I attempted to appeal the report but the process was extremely painful and the company refused to give me an actual reason for why my message was deemed inappropriate (I’m still currently trying to get a response from someone). This aggressive and emotional person gets to continue reporting messages when he decides to get angry. I would suggest not bothering with MatchDatingApp. If you accidentally make the wrong person angry you could end up in the same position that I’m in. MatchDatingApp is too expensive for this type of stress.

As an update, I did e-mail the address that the moderator has been suggesting to people a couple of days ago. I have not received a response so I still have no idea why my message was worthy of termination. To my knowledge, the person that acted irrationally gets to remain on MatchDatingApp and report people that he doesn’t agree with. I still highly suggest not bothering with MatchDatingApp. Apple did refund me so I’m very thankful for that, but MatchDatingApp was not worth this stress. It puts people in very unfair situations.

by Ohheysaramae

I am sick of wasting my time on free sites like Bumble and Tinder so I thought I could give match a try and hopefully find love. Well that’s not the case. Match assumes everyone who is on there is out to find love, but majority of the men that I see on match, I see on Tinder and 9/10 times they are just looking for a hookup. I’ve used Bumble plus before and the nice thing is they have an advanced filter option that allows you to filter what you are looking for and how it matches up with what the other person is looking for. Example you can put a filter on people who strictly have looking for a relationship and wants kids and you will only match with people that have those two filters. I wish match had that. Also I think it’s stupid that you cannot filter through premium and free members. Most of them are using it for free and there’s honestly no point of swiping through because majority cannot even message or send anything in return.

I am fairly young and pretty attractive, as I’ve been told, but finding love on match is impossible. I thought paying an extra $40 was worth it, but so disappointed. This is seriously like tinder, but the only difference is you get charged $40 each month for it. I have already canceled and do not plan on returning.

by Max8778778544432

MatchDatingApp Banks off the fact that you’ll subscribe thinking it’s a one month purchase. Here’s how their scam works. You join the site make a profile and all that. Then their dating app coach(a chat bot) messages you. You try to view messages, a pop up comes up. In order to message buy a subscription. You think the lowest tier subscription is a monthly thing, think you'll give it a shot, someone is messaging you why not. Press purchase and you get billed for six month straight. After charges and everything it’s around 140 bucks. They bank off the fact that people make that mistake and it’s definitely set up for people to make that mistake. Read small fine print on your phone.

Anyways, in order for you to get a refund it can be tricky. It took me a week and several times on both ends of match and apple. In the end it’s apple costumer service that gives you the refund. It took three different agent until I got one that refunded me my money. You need to make sure and explain to them everything and that it’s not an in-app purchase, that it’s a subscription purchases. They have to refund your money.

Either way, it’s a shady app for doing that and the developers know what they are doing. Don’t waste your time with shady business. I’m not the only one this has happened too.

by Valle Fresco

I’ve used many apps and most of them are full of bots , match is good in the sense that there are real people . My issue is that I am not rich or “successful” and just a person tired of being contacted by bots or scammers and match seems to control that . My issue is that they are not inviting to regular people who are looking for love and not just materialistic things. I am in between finances and it seems that only well off people use MatchDatingApp . I paid for 6 months and I see a buncha models looking for their lawyer or doctor person cuz they want financial freedom . It’s frustrating because everyone’s story is different but as a person who’s trying to look for a connection and not just appearances , you get overlooked . It saddens me that this is what we’ve come to. It’s a measuring contest of who has more to show than the next person . Ima let my 6 months run out and I’m done because it’s not about the inside , it’s about the outside and how much money you have in the bank. I’m disappointed. I wear my heart on my sleeve and use honesty but it’s not enough. But if you have money and are money bags you will find plenty of people willing to take your money . I would like for once to find a dating app that just deals with connection rather than “what can you provide for me financially” . It’s best for those who already have money and established , not so much for the underdogs with big hearts who just want a chance at love

by Who Would Choose This Nickname

I am very disappointed that, unlike most other apps (e.g. Tinder, Bumble, OkCupid), Match does not allow you to delete your profile. You can cancel your subscription, or make your profile invisible, but you cannot delete it. This means that, (a) they’re keeping your data forever, and (b) they are creating incentives for you to return to MatchDatingApp . Dating apps make money by keeping people on the apps as long as possible - in this case, by luring people back to MatchDatingApp , because if you find love through their platform and delete your account, that’s the point where they stop profiting from you. Although the practice of not allowing users to delete their profile is not illegal as far as I can tell, it is essentially kidnapping of your data and your online identity. Even the much more casual apps like Tinder do not do what Match does. This hijacking mentality of Match disgusts me.

UPDATE: Bumping from 1 to 3 stars as after contacting customer service, someone was able to delete my profile by hand. However, the process is still manual and in my case took approximately a week. It would be nice if this could be automated and users given the ability to do so themselves.

by Palm Harbor Florida

Got blocked for no reason at all! I had Match a long time ago and thought about giving it another try. I just signed up again but not as a paid Subscription. And people were sending me messages I can’t see because I am not a paid Member, so I can’t see their messages, and can’t reply to there messages unless you pay. I was trying to figure MatchDatingApp out, and I was Blocked for absolutely no reason at all! I called there customer service number and the lady said that I was going to get a email to unblock my account, I have not gotten any emails from match at all. So I called them back again and got another lady on the phone and she absolutely did not care at all. This time the customer service person said I have to wait 24 to 48 hours for someone to email me and fix this. I was just about to purchase a Subscription! Lucky I didn’t purchase anything from Match. Also why is it cheaper to purchase a subscription on the internet for $38? and on MatchDatingApp for $47? That’s just wrong for them to do that. Still waiting for Match to send me a email to unblock my account! Look at all the bad reviews on here about Match! Unfortunately what a terrible site it has turned out to be! Customer service is not good at all! A total wast of time.

by Nadia099

I had a customer service/dating coach phone call with Bailey. I wanted help with updating my profile and how to approach/receive more messages online. She was VERY helpful and so encouraging!! She was so friendly!! She went over my pictures with me, and my entire profile. I just needed one more full-body picture and headshots taken by someone else instead of selfies. We went over my topics I answered. And the summary as well. She read the whole thing and gave specific suggestions like shortening it and adding details here and there. She was also very helpful/encouraging with some insecurities I had about online dating and just dating in general. We talked about various things and then she also told me to be confident, and while it’s a numbers game and it can be hard with ghosting/silence, to remember the end goal of being with the right person for me. She was great! I was feeling discouraged but she gave specific, helpful, candid feedback while being so encouraging and friendly! And I feel ready to keep going lol. I’m so glad I got Bailey as my dating coach on the phone!

by D (4/23, 10:45am)

So I came here to give my Match Coach a glowing review, just to be pleasantly surprised that he has this same impact on others as well! I called to receive consultation for general dating advice, such as moving too fast, not ignoring red flags (or intuition), and giving others the benefit of the doubt by being willing to engage in difficult conversations; all tips that Mac was able to provide! Mac was superb in his guidance and was able to offer the advice in a nonjudgmental and unbiased manner. He was also able to set a personal tone for the conversation while still maintaining a high level of professionalism. Truly, there is no wonder as to why his experiences with other customers has already been highlighted as a “top rating”, and I couldn’t agree more! I hope he is recognized internally for his expertise in this field, especially since a lot of people are looking to connect online these days (#Quarantine 😩). Thank you very much for your service, Mac! Keep up the good work, the world needs you! Lol
P.S. 5 Stars are not enough!!

by JCodyB77

I just recently became a paying member about a month ago. I wasn’t finding very many matches, mostly due to the area I live in being smaller. I wasn’t getting very many responses despite me being very intentional about reaching out to what little potential matches I would find or receive. As a paying member I was offered free dating coaching. I decided to try it out. It was a Friday night and I had no other plans. LOL! Anyway, Mac answers the phone with a very friendly and encouraging tone, and we start chatting. We looked at my profile together, discussed what was great and what could be better, and discussed how I was reaching out to potential matches, and if I was saying the right things (I was 😉). We discussed demographics and other ways to increase traffic and responses. We also talked about the fact that there are a lot of people on the site that are not paying members. They can still read your messages, but they cannot respond. There is a service that they offer, for a monthly fee, where your matches can respond to your messages! We discussed this in detail as well. The phone session was very pleasant and I learned a lot. I was starting to get a bit discouraged, but Mac was great at encouraging and helping me out. Thanks again Mac!

by Mark A OH

I was a non lying member for quite some time and decided to take the plunge. I had so many messages and I felt it was time to find my match. You can’t see who they are unless you pay. Once I did, over half of them were deleted accounts and then other half were in my “others” box so yep I was a victim of bait and hook. It’d be better to at least be able to see who messages you as a free member making it a positive experience. Next, everything costs money. So many “add-ons.” Pay to see your “matches” but then you have to pay for free reply’s, boosts, etc. Isn’t that what I already paid for? I didn’t realize a membership doesn’t cover what should be the basics. Next, all of my matches aren’t even paying members. This website promotes having X amount of members online daily and all kinds of marketing surrounding the largest online site but really no very many people are paying to use the site. Multiple women have even gone as far as telling me that they require me to pay for their reply’s. See additional match feature. Next, I have set ALL the parameters that I want and I get some messages from people out of state or that are so far from my parameters that I’m spending too much time dealing with that than my actual matches. Overall this site has many flaws and needs to re-examine the business they are in. The “match making” process should be easy but it has been nothing but difficult since I’ve paid for their service.

by Gr8fulwanderer

Paid way too much for a 3 month membership to Match and gave it a try. Have never done the online dating thing, but I figured why not right? I don’t drink so that social scene is out for me. First week I was on the site searching for a woman to date I ran across three different obviously male profiles I had to report.
After that, literally every week no matter how many times I X’ed profiles out they would reappear. Most of the people on this site are either non-paying members or previous ones who have since given up as I have because MatchDatingApp has disappointed them. Like so many others have written I sent likes and messages, but only after my membership expired did I begin getting messages of my own.
Match has since been accused in the media of using bots to do this to it’s members to gain and keep members so good luck getting me back! No discount large enough! I’ll find a woman the old fashion way...

by Kdkapple0123456789

I've been using the Match app for five months, and am appalled by the system it employs to connect people. Any other dating app I've ever been on has not allowed someone to message another person until they mutually select each other. Match is a free for all, which quickly leads to an overwhelming level of contact. To make matters worse, there are read receipts that I frankly didn't even know were a thing on Match, and which I couldn't seem to turn off (from what I've heard, Tinder disabled read receipts years ago at the request of women users). This meant angry messages from people when I read their message but did not respond, which goes back to my earlier comment about how a lot of people could message you before you even decided you liked them (and then get mad when you read their message and didn't respond). If Match does not evolve its archaic system, I don't see how it will maintain market share among the free apps.

by Dublin Ohio Matt

You need to incorporate a feedback loop that serves two functions: it provides users with helpful feedback so they can have better success and it keeps users more honest knowing people they engage with will provide feedback. Kind of like Uber ratings. I’ve thought a lot about this so call me to chat details.

Also, you may consider creating more refined subgroups as an option. For example, some users are so politically focused that they put swipe left messages in their profile. If you created subgroups like (progressive daters or conservative daters) then you would allow users to self select into subgroups so they don’t waste time with profiles.

Finally, I see the same profiles way too often and too many who clearly aren’t using MatchDatingApp any more. That feels like false advertising.

by SuitsMcGee

MatchDatingApp has a nice style, I feel like I have a better chance of actual results. But I’ve noticed a lot of my matches and conversations will show a “profile unavailable” I sent a message to this one girl that I was most interested in, in hopes that she was able to still receive my messages. She was, and able to reply. The issue with the profile unavailable, makes the person believe that the other person in the conversation just deleted MatchDatingApp or blocked them. Potentially damaging their chances.
Overall other than that, I’d say the overall experience has been okay. It works. But it is also highly on the individual on the results of your search for something good.
So my best recommendation to the company is to look into the bugs and resolve the issues and make MatchDatingApp shine significantly above the rest.

by Miss.phoebe

It’s a good dating app, don’t get me wrong, it’s “the best” but I hate that with premium you can see if the person you’ve met/hopeful about is on MatchDatingApp . Like, oh we had a series of great dates and you’re texting me that you think we have a great connection and want to get to know me better and definitely see a future with me but you were active on match a few minutes ago? And you can see that I was too to check to see if you were? It just doesn’t seem like a good feature to have on a dating app...ignorance is bliss.

by Ragnar275

Finally gave in and decided to try out the free dating coach trail that match offers and I’m glad I did. I got connected with Dana who was very easy to talk to and clarified everything we were going to cover in the beginning, she told me the offer was for 15 minutes and I’ll be honest I was a lil worried and thinking how much can you really cover in 15 minutes. Well Dana made it seem like it was longer then that but we covered everything and she caught several things I could fix to improve my chances to get noticed. It was nice to not feel rushed yet still cover all the bases and she even gave me a free boost at the end of the call and another five to use later at my leisure. I would definitely recommend using the free dating coach, I’m actually thinking about getting the package.

by Firefightermoses

Everyone probably looks at date coaching with a little bit of skepticism and an uneasy feeling about someone telling you how to do better at online dating over the phone, but after doing my free session included with my membership I can say that it wasn’t bad. They give some reasonable advice that makes sense and walk you through some ways to better your profile. Dana helped me sort of organize my profile better and answer some questions about how to better approach using match and I’m looking forward to seeing what happens next. Others have mentioned it, and I agree, having two free sessions would be really cool so that you can reassess how well you are doing on the site later.

by Public Takeover

I picked up Match after having tried Zoosk, EmilyDates, and Adult Friend Finder, none of which succeeded for me. I didn’t like the women who liked me, and the people I liked didn’t like me back.
At Match , a similar pattern atarted to emerge. I was liking a number of women 20 years or more younger than me. That weren’t responding to my messages, though.
So I took advantage of a feature Match offers members: Free Dating Coaching. I called them up and spoke with a warm, polite woman named, Olivia.
I explained my issue with messaging, and she gave me three clear and simple points to put into practice to improve my message results. Then we went over my photos and my profile. Olivia gave me constructive, useful and clear feedback in thise areas too.
This is a really good feature of Match. I would rate Match higher than other sites as a result.

by Mightywarriorp

I’ve used dating apps in the past. But I have NEVER seen such customer support. After subscribing, I saw that they were offering “coaching” to people like myself who have really no idea what they’re doing on here. So I got to speak to LeAnn. She was PHENOMENAL. She took the time out to look over my profile and go over any trouble areas on there. Then she went over the perfect structure of the dreaded “first message” and how to do it. The service I received was so personal and I felt like I was talking to a friend. Super comfortable and she was soooo nice. I can’t wait to try out the new message structure she taught me. I will give an update soon! I really think I’m gonna have some success on here. Thank you LeAnn! You rock!!!

by GuyNJ

First I think their customer service is great with respect to the coaching. They give you one free 20 minute dating coach which knows everything about online dating. I think for the amount Match charges, they should give you 2 free online coach sessions. One is definitely not enough. Not because my coach wasn’t awesome- 1) you have to now take their advice and 2) if it still needs to be polished, you now have to pay? I understand it is a business but they got me for a 6 month subscription and I think there are just so many guys on the site that woman get messages daily. Guys on the other hand , unless your a model.....we are lucky if we get a reply once in awhile.

Match should loosen up on charging for everything and give some extras. It might of kept me around if I didn’t feel like everything required more money.

by Solarguyvt

MatchDatingApp is great for people looking for a serious relationship. I met the most amazing woman on here. She’s everything I could want and so much more. Here is the only downfall though. I can’t delete my account. I have it hidden, and yes I have like 5 months still on my membership. Don’t care about that though. This amazing woman and I have spent near every day with each other once we agreed to meet and I don’t want my profile to exist hidden or not and I can’t delete it. I have gotten a response that I have to contact customer support to be able to delete it. An easier method would be beneficial.
Thanks for your work.

by Ukesurf

To whom it may concern, supervisor, boss, etc.,

You need to know that Dana gave me great feedback to my myriad of questions. She is very articulate, yet warm, engaging and insightful. I felt very comfortable speaking with her, and her lighthearted nature allowed me to share more about myself. After letting me yammer on, she had me well figured out as to the general type of person I am, and used her natural insight to provide guidance, which was the reason I decided to call Match dating counselor in the first place. So, thank you again Dana for giving me some direction and things to really think about to have a better chance. This counseling experience far surpassed my expectations!!! BTW Match, pay attention to Dana. She really is an asset to your company. Give her a raise or at least let her know how important she is to your team. Happy holidays.