Contact Japan Transit Planner Support
Company Name: Jorudan Co.,Ltd.
About: Japan Transit Planner-Norikae Annai is a multilingual version of the navigation
application "Norikae Annai", the most downloaded in Japan.
It will show you the
route or how to transfer by railways or airplanes in Japan.
Japan Transit Planner Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jorudan Co.,Ltd.
Privacy & Terms:
https://touch.jorudan.co.jp/iphone/japantransit/en/terms.html
3 Most reported problems 😔💔
Ads!!!
by Ahikanana
So I got this app a few years ago and for a long time I didn’t update. But in order to use a new feature I saw on the website I updated. Much to my dismay, the app is now full ads!!! Not one, but two ads display on one screen, and now in order to access certain features, you’re expected to subscribe or download another app called “Plus”. There’s no guarantee that’s one is ad-free, so I’m not gonna drop $6.99 for it. Unbelievable!!!
Decrease in performance
by This App Is Lifeee :) :)
The app has significantly slowed down in performance since the last update. It more often than not times out before actually showing routes. Very disappointed as it was the best app in my opinion before the update.
Used to be good, now gives me bad directions
by Schwag77
With the most recent update that added an English interface to the app, the entire timetable seems off. I’ve been taking various routes for years now and the app used to show me those, now it’s saying that those same routes take 20 more minutes. It does not seem to stay up to date with delays as well either and doesn’t offer as much information as before when it was entirely in Japanese. Needs a fix badly.
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Why should I report an Issue with Japan Transit Planner?
- Pulling issues faced by users like you is a good way to draw attention of Japan Transit Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Japan Transit Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Japan Transit Planner.
