Contact Vogue Runway Fashion Shows Support

I’ve used this app for a long time, and really love it in theory. However, for months I have been experiencing endless loading screens and/or crashes just trying to use the app’s basic functions. It seems to have become progressively worse over the months, to the point where now I have to restart the app between looking at each runway show. This seems like a critical bug that your development team should prioritize, rather than adding a dark mode display. Unfortunately there aren’t really any comparable apps I could use, so I’m stuck endlessly refreshing this app just to see one collection. Though using the app is painful, I would say that seeing Erdem’s masterful collections season after season is worth smacking my head against the iPad a few times. For developer reference: I was using a 5th Gen iPad, and am currently using the 2019 iPad Pro (the big one).

Honestly, I am absolutely distraught and have tried to contact the app and/or digital teams at Vogue for months. I adored this app and diligently saved my favorite looks from each and every season for the last decade. The app became super glitchy, and then out of nowhere all of my saves from the last ten years of shows are gone and haven’t been recovered. Now it’s replaced by a “Boards” feature, with no explanation. I’m unbelievably upset and wouldn’t trust this “new” version of the app at all. I’ll just go through the shows and use Pinterest instead.

The app is good don't get me wrong. It does what it's meant to do. However it doesn't do enough. It needs more features like being able to follow artists, being able to tag your saved posts, being able to go to the designer's page directly from your saved post instead of having to go find then again, and the boards are a good idea but they don't work. I tried making one board, but when I go to make another the first board is deleted. Then I try to press a button on the saved board, and the app closes. Vogue needs to put more effort into building this app if they want to make serious inroads in the app market because this simply is not good enough to make people engaged unless they are that desperate to see what's going on. I expected better. Bottom line is the app needs more features and the bugs need to be fixed.